This Is Halloween Tabletop Tree Collection

This Is Halloween Tabletop Tree Collection Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

148K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

2.1

475 ratings

Value for money

1.7

488 ratings


Product details

Brand: Hawthorne Village

MPN: 917872


All reviews


Rated 1 out of 5 stars

You don't purchase the whole thing at once. You purchase a subscription, which is not clearly stated until you scroll to the bottom, if you do that, but there's absolutely no indication that you need to search and see if there's anything fishy about it. So you get someone like my sweet husband, wanting to buy a gift and they purchase the "whole" tree but it's not the whole tree. You pay $45 for one item made of plastic that looks like it came from Walmart and then every other month, OR MORE, you get the rest of the subscription collection and each time the individual item comes in, your account is charged. This is the most ABSURD company and a scam, preying on people. The quality is not worth it, the fact that you get pieces of a collection MONTHS APART is ridiculous. Don't make collections if you can't make the whole thing and sell it all together. You do it as a subscription so you can mislead people into being charged every couple of months for Dollar Tree quality products. Terrible company!

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Rated 1 out of 5 stars

Got some house thing. Didn't get tree. telephone number for complaints was unresponsive.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for any confusion regarding this collection and how it works and for any troubles contacting us for assistance. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Rated 1 out of 5 stars

I'm sure it it a wonderful Tree. However, I didn't receive a tree. Instead I received come house. The description wasn't clear as I thought I was buying a tree. Not the entire collection, which by the way is advertised in another location for $200 +

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Reply from Bradford Exchange

Hello Colleen, I am sorry for the misunderstanding of this collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 1 out of 5 stars

Although this is what I ordered this is not what my daughter received!

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Pamela, I'm sorry to learn about the confusion surrounding your order but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne

Rated 1 out of 5 stars

Smaller then expected and didn't realize I was only buying one piece. Not worth the money

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Rated 1 out of 5 stars

I think your website is the most misleading online buying i have experienced. Show a picture of many things not what you bought. Will never purchase in future.... Canceled my next purchase

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Rated 1 out of 5 stars

I have received one piece and it was broken. I also have not received the rest of the shipments that should have arrived.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 1 out of 5 stars

It was not advertised correctly.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry for the misunderstanding! This collection is advertised as a monthly subscription. If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Taylor

Rated 1 out of 5 stars

Never received it, just got the containers

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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie

Rated 4 out of 5 stars

Paid in full.Anxiously awaiting full shipment.Thankyou.

Quality: 4
Value for money: 4
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Reply from Bradford Exchange

Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy

Rated 1 out of 5 stars

The item description is misleading, "This Is Halloween Tabletop Tree Collection Handcrafted 3-foot, pre-lit tree captures the Tim Burton classic with character ornaments, lighted sculptures, figurines, topper and FREE tree skirt. Tree measures approximately 36" H; tree skirt measures 24" in diameter" It' not clear that $59.99 is not the price of the entire collection but for only a single ornament, no tree and no free skirt. We cancelled the order before it was shipped because it took too long. It was still shipped and we returned it.

Value for money: 1
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Reply from Bradford Exchange

Hello Norman, I'm sorry to learn about the confusion surrounding your order but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne

Rated 1 out of 5 stars

I didn't receive this , but I was supposed to. I was sent the wrong item. Feel free to contact me at (614)769-1541. And your customer service representative said I didn't receive it because the tree was the third item in the set. I'm pretty upset because of this and may not purchase anything from you folks again.

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Reply from Bradford Exchange

Hello Allen, I am very sorry to learn you were sent the incorrect item! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney

Rated 1 out of 5 stars

Not worth the money at all and I would like a refund. advertising on website not good at all !! I will not be ordering from here anymore

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy

Rated 5 out of 5 stars

I ordered this item but then after 2nd shipment I canceled the order. The reason I canceled was due to the item in total was going to cost me $1654.00. This item should not be over $150.00. Bradford said the item had 22 shipments left at $75.47 per shipment.

Value for money: 2
Rated 1 out of 5 stars

I’ve only received one part of the product. Still waiting on the tree.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Brenda, I am very sorry to learn of any confusion surrounding your order but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne

Rated 5 out of 5 stars

Just as nice as it looked

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I haven’t received this test?

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Reply from Bradford Exchange

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. -Amy

Rated 3 out of 5 stars

I canceled my order after one shipment. Not a good value for money and advertisement was misleading. I’m done.

Quality: 4
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie

Rated 2 out of 5 stars

We received a small house out of the collection not the Halloween tree, we sent it back! Processing takes too long to even a refund!!!

Quality: 2
Value for money: 2
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie

Rated 1 out of 5 stars

I have not received my whole order yet. I have only received Sally’s house. No other pieces have arrived

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry to learn of the confusion regarding your collection! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie