This We'll Defend Cuckoo Clock Reviews

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Love it!!!

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I'm enjoying this Army cuckcoo clock with the bald eagle popping out every hour. The only problem we had when setting it up; it was so dusty inside the clock that it didn't work. Once it was cleaned, the batteries connected properly, and now it works great.

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The wings on the eagle were driven when recieved. The cuckoo dosen't work. No sounds at all.

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Took it out put all new batteries in it the cuckoo clock part doesn't work at all

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The clock was shipped directly as a gift. Opened it on FaceTime to see it was damaged. The eagle was broke and the Army emblem was damaged. This purchase meant a lot and I am so disappointed.This clock cost $200 and it comes damaged. I have sent an email and have not received a response. Clock looked beautiful in the picture online that’s why I picked it. Going to have to fix it with glue which will make it look tacky especially for $200!!!! I was going to purchase a second one for my husband but I’m going pass.

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Never buy from Bradford exchange your order will be very late (weeks) and broken

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Cant rate the clock because I haven't gotten it yet. Can say Bradford Exchange customer service is horrible and will never purchase from them again! Was supposed to have the package on the 16th of December and it didn't ship until the 15th! Also customer service not allowing me to speak to a manager or supervisor to escalate the situation was complete and utter crap! Dont know about the clock but the company SUCKS!

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Still haven't received the product.

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I am giving this to my husband for Christmas so I did not open the box. I just wrapped it quickly so he would not see where it came from. I will gladly write a review after Christmas.

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I gave this military cuckoo clock as a gift so I didn’t actually see it in person but the feedback from the recipient was very positive. Their was a little miscommunication when ordering online regarding this product that was noted to be eligible for free shipping. Once I placed the order I noticed I was charged a very expensive shipping and handling fee. I contacted the company to question the charges but they said there was nothing they could do because I was supposed to click on a link before placing my order which I did not see. Then I got disconnected. It’s unfortunate as a first time customer I had this experience and the only reason I gave a four and not a five star rating

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Received clock damaged last week. Emailed customer service (because I got home late). Needed this clock for my son's birthday so needed it asap. I placed the clock back in the box & sent it back. NO ONE EVER ANSWERED MY EMAIL! This company NEVER answers any emails every time I deal with them. Their products are super expensive so you expect good quality. The clock is $200, but made of PLASTIC or some other hard substance, not wood. My son bought me a Seiko Music in Motion clock that plays music every hour & the clock face moves, rotates and goes back together every hour & comes with 12 songs and settings...cost $174. This cuckoo came with eagle wings broken, has horrible sound and the pendulum wouldn't swing. Won't be buying from Bradford exchange again!