Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: Hawthorne Village
MPN: 917944
Expected more than 3pieces for price on first shipment
Reply from Bradford Exchange
Hello Ronald , I'm sorry to hear this. Please contact us at customer_inquiry@bgeltd.com , with your order information and/or billing address and a brief description for assistance. - Maria
I would love to rate this product, BUT - I have not received it! Tomorrow is Christmas Eve and I have no Christmas tree. I have been looking forward to receiving it since I ordered it. All I have received is the 3-piece Nativity, which came in a box by itself. I am still waiting! 12/29/2020 - I still have NOT received this!
Reply from Bradford Exchange
Hello Jennalie , I'm sorry to hear you order never arrived on time. Please contact us at customer_inquiry@bgeltd.com , with your order information and/or billing address and a brief description for assistance. - Maria
Its great my girlfriend she loved it
NEVER RECIEVED IT
Reply from Bradford Exchange
Hello, I am sorry for any delays you are experiencing with your order! Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. - Stephanie
I have never received this tree. You showed that it had shipped but I never received this item. The item shipped with it received and returned. Please advise when this will ship.
Reply from Bradford Exchange
Hello, I am sorry to hear about any delay you've experienced with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Got figurines and still haven’t read tree! Paid extra for faster shipping
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Perfect craftsmanship can’t wait to receive the rest..
The customer service its horrible, I got lied to since day one, I still have not recieved the product, Also i had no idea about paying 17 times for the whole tree to come in , this is ridiculous the marketing department doesn't know how to market their item, i got lied to.
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
YOU SENT ME THE WRONG PACKAGE!!! I GOT "THE HOLY FAMILY" INSTEAD AND THERE IS NO WAY OF CONTACTING YOU ON THE INVOICE!! I'M TRYING TO REPORT YOU TO THE BBB RIGHT NOW!!
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
RIP OFF!!!! DO NOT PURCHASE!! I ONLY RECEIVED 3 PIECES TO THE NATIVITY SCENE, NO TREE EITHER... WHAT A SHAME!
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Paid $74 and I got three Nativity pieces no Christmas tree never will I order from this company again rip off
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
I still have not received the tree.
Haven’t received. Can’t review if I’ve never seen it
Reply from Bradford Exchange
Hello, I am sorry to hear about any delay you've experienced with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
For that price I thought I was getting a tree with a manger in front of it. C
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
I like to know about my tree
Reply from Bradford Exchange
Hello, I am sorry to hear about any delay you've experienced with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Did not receive product. Cannot get response from customer service. Very poor customer service process. Please call. 608-332-3176 Thx Alexandra E Abel
Reply from Bradford Exchange
Hello, I am sorry to hear about any delay you've experienced with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
I have only received the Holy Family. Where is the tree, ornaments, & the rest of the nativity set?
Reply from Bradford Exchange
Hello, I am sorry for any confusion regarding this collection and how it works. Please email us at customer_inquiry@bgeltd.com with your order information so we can discuss this in more detail. -Amy
Figures were much too small for my use. Returned same day
Reply from Bradford Exchange
Hello, Thank you for the feedback regarding your recent order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Never received. Please attend to immediately as I bough for this Christmas, not next years. Not happy
Reply from Bradford Exchange
Hello, I am sorry to hear about any delay you've experienced with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy
I have not received the entire collection.
