Thomas Kinkade Wondrous Winter Snowglobe

Thomas Kinkade Wondrous Winter Snowglobe Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.5K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

2.8

72 ratings

Value for money

2.6

72 ratings


Product details

Brand: The Bradford Exchange

MPN: 112937001


All reviews


Rated 1 out of 5 stars

Terrible website did not even show item was back ordered had to call to find out that item was backorder till February minding this was supposed to be a Christmas gift. Terrible company and they hire out overseas to answer the phones. Will never order from them again.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee

Rated 1 out of 5 stars

This item never arrived! It was guaranteed before Christmas but has yet to arrive.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry for the delay! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee

Rated 1 out of 5 stars

Never have received it yet, not sure why?

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie

Rated 1 out of 5 stars

You stated I would have this by Dec. 23. It was a Christmas gift, but now you are saying it won’t be here until Feb. 6, so obviously I can’t rate it! What you did was false advertising!

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Reply from Bradford Exchange

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!

Rated 1 out of 5 stars

The snowglobe came to me broken. Please contact me regarding this item, it needs to be fixed or a new one sent. See attached pictures.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I'm sorry to hear that the item arrived broken. Please email us at customer_inquiry@bgeltd.com with your order details or full address, along with a description of the issue, so we can assist you promptly. – Tee

Rated 2 out of 5 stars

Product arrived broken in wet box. Was informed that no replacement would be authorized until item was returned. Still waiting for a refund

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Reply from Bradford Exchange

Hello, I am sorry for the broken item! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee

Rated 2 out of 5 stars

The dimensions of the item did not match the photos on the website. The item has the look dimensions of a tree on the website but the real item did not look like the photos. The buildings at the bottom were not as wide as the globe and the tree topper was not as large. The item looked like a cheaper version of what’s shown in the website. If it wasn’t a gift, I would have returned it. Too bad because I was really excited to gift it but when it was opened, I was not impressed. I unfortunately did not get a picture of the item.

Quality: 2
Value for money: 2
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Reply from Bradford Exchange

I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 1 out of 5 stars

Shipping package was great but.............globe music and lights do not work. USPS shipping was very slow getting delivered and Company could not deliver a new one until late Jan or early Feb. WTF it a Christmas globe delivered after Christmas. Company has received the damaged globe. Waiting for my refund. TOO SLOW IN THIS BUSINESS ENVIROMENT. Poor quality control at manufacturer.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 1 out of 5 stars

Unfortunately mine arrived broken and looks nothing like the quality of the image above… I paid for 2 day shipping and it took 4 days to arrive… I reached out to the customer service team yesterday and still have not heard back… Would not recommend at all!

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 5 out of 5 stars

I was a little disappointed at the size of it.

Quality: 4
Value for money: 3
Rated 3 out of 5 stars

Second globe now with Crack in the glass. Music either plays or doesn't. Bummer.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived broken. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 5 out of 5 stars

It is beautiful and made the perfect gift for my brother and his family.

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

I paid a premium for a Thomas Kinkade produce (The Painter of Light) and while the lighting in the globe was a little underwhelming the real issue I have with this product is the quality of assembly. The base has some glue residue on it in the front and in the back it has glitter overspray on the wood base. For this price I would have expected A LOT more.

Quality: 2
Value for money: 1
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Reply from Bradford Exchange

I am sorry to hear that your order is below our quality standards! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 3 out of 5 stars

I think the details could have been much more finely executed for the price of the object.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to hear that your checks are not as expected. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 2 out of 5 stars

The house inside the globe was crooked. Had to send it back for a replacement.

Quality: 2
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Tee

Rated 5 out of 5 stars

It is awesome. Bring back memories.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I’m so happy with this product it is so pretty

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Music doesn't play.. hard to find plug for this snow globe!!?

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

I am sorry the music isn't working! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna

Rated 3 out of 5 stars

I ordered it for my 99 year old mother. When it arrived my sister was not able to open the battery compartment because it had been GLUED shut! In trying to pry it open she broke the globe. Why in the world would the battery compartment be glued shut?? The top fell off since it was attached to the globe. Once the batteries were able to be inserted the music played but the glitter and the swirl of snow was gone once the globe broke. It would have been such a beautiful site had the globe not broke. Very disappointed with my gift purchase. My Mom was disappointed and felt bad for me.

Quality: 4
Value for money: 2
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Reply from Bradford Exchange

Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne

Rated 5 out of 5 stars

My family loves it. It will be treasured for many years to come.

Quality: 5
Value for money: 5