We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with... See more
Company replied
Location
Switch locationPortview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB
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See what reviewers are saying
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... See more
Company replied
So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more
Company replied
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Ordered three lengths of fence capping
Ordered three lengths of fence capping. The quality was poor, the ends were damaged beyond use, and there were several splits. Luckily I had sufficient length to remove the damaged ends.
October 30, 2025
Reply from Bradfords - Avonmouth BBS
Good Morning Russell
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor quality product supplied.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Straight forward order process
Can't fault Bradford's regards ding our recent order. Website easy to use, quick follow-up call confirming our delivery date soon after placing order. Text on the day with delivery time slot. Proposed time was kept.
October 29, 2025
Reply from Bradfords - Avonmouth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service.
June 30, 2025
Reply from Bradfords - Avonmouth BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Good Afternoon Rich
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Efficient and great communication
I used these guys twice in a week. Service was excellent, dealt with a guy called Rob? I think. Very helpful , communication was spot on and the delivery driver was very helpful too.
Would use again nd recommend to others (Infact I have recommended them to a work colleague)
May 30, 2025
Reply from Bradfords - Avonmouth BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Hi Diana
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Couldn’t be happier!
All round very satisfactory and simple process. Ordered online, a telephone call to confirm my order, delivered a couple of days later by a very nice man with his lorry.
5 star service, couldn’t be happier. 😀
April 26, 2025
Reply from Bradfords - Avonmouth BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Exceptional Customer service
Great experience from ordering through to delivery. Big shout out to delivery driver Doug who kindly delivered via allotments to back of house. What great service! Have ordered previously and will order again fence panels good quality. Thank you
March 21, 2025
Unprompted review
Reply from Bradfords - Avonmouth BBS
Hi Fiona
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
Easy to arrange a delivery time to suit me but the bit I appreciate most is that the driver parked so as not to inconvenience other road users even though he had to carry each large piece of timber 25m to my drive. If only Evri could do the same for their 100g packages :)
February 24, 2025
Reply from Bradfords - Avonmouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have found placing your order online to be an easy processed and have received a high level of service from start to finish.
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Bradford were great from start to…
Bradford were great from start to finish.fence panels were superb quality and heavy duty.They were also by far the cheapest,and they informed me by telephone within half hour of placing my order of my delivery day ( next working day ).100% will be using these first,instead of usual so called big DIY store
February 27, 2025
Reply from Bradfords - Avonmouth BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service every time
Great customer service every time. Received all my deliveries and had good communication from Rob. Everyone was helpful, including the drivers. Very good quality products. I have ordered several times, and I was always happy with the products and the prices too.
January 29, 2025
Reply from Bradfords - Avonmouth BBS
Good Afternoon RG
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received great customer service from start to finish with your order.
Thank you for your feedback regarding the service provided and this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Featheredge fancy panels
Ordered online, Bradfords phoned within 10 minutes to arrange delivery date. Delivery arrived earlier than time initially given which was fine for me.
Fence panels are a sturdy construction and well made.
Delivery was excellent, put near to the house.
Would definitely order from company again.
January 3, 2025
Reply from Bradfords - Avonmouth BBS
Good Afternoon L Cole
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with from start to finish with your order placed online,
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Prompt delivery of fence panel
Delivery of the fence panel within the delivery timeframe of 2/3 days after the order was placed was great.
The driver/delivery man helped me carry the fence panel to the rear of our property too.
November 26, 2024
Reply from Bradfords - Avonmouth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a excellent delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
First time wiith Bradfords
First time wiith Bradfords
Setting up Contract very simple and first (small) order went really well. A damaged cement bag was replaced the next day.
Acceptable prices.
September 2, 2024
Reply from Bradfords - Avonmouth BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Easy to order despite not being trade
Easy to order despite not being trade. Arrived on time and the driver was very helpful, delivering the item to an easy location.
August 27, 2024
Reply from Bradfords - Avonmouth BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Outstanding service
Bought 4 railway sleepers for garden landscaping. I enjoyed the whole experience
As only having a 'little 'car they loaded my car and even provided straps for the boot of the car for the transportation home.
Awesome cusomer service.
Thankyou.
August 29, 2024
Unprompted review
Reply from Bradfords - Avonmouth BBS
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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