Bradfords - Avonmouth BBS Reviews 

359
TrustScore 5 out of 5

4.8

Portview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... See more

Company replied

Rated 5 out of 5 stars

We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with... See more

Company replied

Rated 5 out of 5 stars

So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more

Company replied

Rated 5 out of 5 stars

I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more

Company replied


Company details

  1. Construction Company
  2. Bricklayer
  3. Carpenter
  4. Insulation Contractor
  5. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom

  • 0117 982 8282

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(359)

794 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery on time

Delivery on time , driver helpful

June 7, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great fence panels

Great fence panels, strong and robust with nice edging at the top. Our neighbour is now going to update some of his fence with the same. We saw a Bradfords hot air balloon yesterday and got excited. Thanks

June 2, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Good Afternoon Ellie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Thank you for your feedback, We hope you enjoy your new fencing,

If you see our balloon again it would be great if you could take a picture and sent it to us as we love to keep track of it accross the South West,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Brilliant firm good price good…

Brilliant firm good price good business,all went smooth good product 💯 thanks 👍.

June 7, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the service recieved with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved.

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Very good customer service

Very good customer service. I accidently chose click & collect instead of home delivery. Emailed and phoned them and got a response to both very quickly, which in my experience isn't the norm. Order was changed to delivery and arrived on time. Highly recommended.

May 26, 2024
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Reply from Bradfords - Avonmouth BBS

Hi Kate

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Excellent company

Kept updated on delivery, great quality fence delivered. Thank you

June 2, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Bex

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

All the staff were jolly

All the staff were jolly, friendly and helpful.

May 26, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Sid

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great Product, great price.

I had an issue with the online payment and a representative from Bradfords emailed to help. My purchase arrived 3 days earlier than expected. Great product, great price.

May 17, 2024
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Reply from Bradfords - Avonmouth BBS

Hi Alan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

I ordered everything on line

I ordered everything on line, which is price matched. It was easy to navigate around and find what I was looking for. When arranging delivery it was to suit my needs, very helpful. Would recommend and use them again

May 25, 2024
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Reply from Bradfords - Avonmouth BBS

Good Afternoon Miss Pocock

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found it easy to place your order online,

I am happy to hear that you have received a helpful delivery service with your order,

Thank you for your recommendation this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Good quality garden sleeper logs

Good quality garden sleeper logs, reliably delivered as always.

May 8, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Good Afternoon Garry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Feedback

Well delivered into garden with street parking.

May 12, 2024
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Reply from Bradfords - Avonmouth BBS

Hi Mike

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

The purchase was easy

The purchase was easy. Delivery was on time and the driver was polite and did a great job. Would recommend to anyone.

May 4, 2024
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Reply from Bradfords - Avonmouth BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

+++++thanks

April 21, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Sound company to deal with, good customer interaction.

They have simple to use ordering system, and sell a good selection of building blocks at very competitive prices. Sam who I dealt with was very prompt at answering queries on delivery and ensuring I was updated.

April 25, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Barlow

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Friendly Staff (Avonmouth)

The Avonmouth branch staff are friendly and engaging. I was picking up timber and some supplies which they helped grab for me.

May 2, 2024
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Reply from Bradfords - Avonmouth BBS

Hi Nicolas

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam


Rated 5 out of 5 stars

Good experience

Reasonable price. Arrived on time and no damage. Will use again.

March 25, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Very good customer service and very…

Very good customer service and very helpful

April 30, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Hi Mr Gouge

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

They were very efficient with my order

They were very efficient with my order, from the online order to the phone call I received the same day to arrange delivery, and a text message on the day of ETA

April 19, 2024
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Reply from Bradfords - Avonmouth BBS

Hi Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 1 out of 5 stars

After my order and payment.

After my order and payment.
There is no email or Text message information about delivery arrangement. (eg. day & approx. time for delivery)
Change delivery arrangement in the last minute and without any head-up message for reason and arrangment of the change.

It make me and my neightbor waiting on site for the whole morning, until i call your company and learning that you change the delivery to 2 days later.

April 26, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to lack of communication regarding your order.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Rated 3 out of 5 stars

Had to chase a delivery date and time…

Had to chase a delivery date and time apart from that good service

April 18, 2024
Bradfords - Avonmouth BBS logo

Reply from Bradfords - Avonmouth BBS

Good Afternoon Steve

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to not being kept up to date on the delivery of your order.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

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