I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... See more
Company replied
Location
Switch locationPortview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB
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See what reviewers are saying
We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with... See more
Company replied
So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more
Company replied
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Avonmouth BBS
Hi Kate
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
They went out of their way to deliver…
They went out of their way to deliver my order when they promised to.
March 16, 2024
Reply from Bradfords - Avonmouth BBS
Hi Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the branch is going out of their way to offer great service.
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
March 20, 2024
Reply from Bradfords - Avonmouth BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
great service and prices
March 20, 2024
Reply from Bradfords - Avonmouth BBS
Good Afternoon Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great service, good price
Very easy. I placed the order online with free delivery. Within the hour I received a phonecall confirming delivery date and finalising where to put the product if I wasn't in.
Delivery was smooth, friendly and timely.
I will be using again.
March 18, 2024
Reply from Bradfords - Avonmouth BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you received a smooth and friendly delivery service with your order,
Your feedback has been passed onto all involved,
We look forward to seeing you again soon,
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Was told to expect a text when 45 mins…
Was told to expect a text when 45 mins from delivery, text never came but got one to say it had been delivered but hadn't. Driver turned up and hour later and was a grumpy man who had no customer service skills
February 27, 2024
Reply from Bradfords - Avonmouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service recieved with your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon
Further to your review,
I can advise that the branch manager has been in contact to look into this further with yourselves,
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Competitive pricing and quick free…
Competitive pricing and quick free delivery. Great service.
February 24, 2024
Reply from Bradfords - Avonmouth BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick delivery
Quick delivery. Best price compared to Jewsons, B&Q, Wickes and all the usual local suppliers.
February 18, 2024
Reply from Bradfords - Avonmouth BBS
Hi Stefan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All good
Very helpful delivery driver. Good quality materials, quick delivery and very competitive prices
February 11, 2024
Reply from Bradfords - Avonmouth BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful service
I ordered 2 items. The first arrived very quickly, the second was delayed a few days. When I enquired about the second item the response from Bradfords was quick and helpful.
January 29, 2024
Reply from Bradfords - Avonmouth BBS
Good Morning Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order,
Thank you for your feedback this is greatly appreciated and helps us to improve our customer service,
We hope to see you again soon.
Kind Regards,
Katie
Really great
Really great, clear communications and texts, delivery earlier than they said which was great. Good product. Would recommend them!
February 2, 2024
Reply from Bradfords - Avonmouth BBS
Hi Rina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great smooth online order and customer…
Great smooth online order and customer service from the Branch. Will use again thank you.
January 24, 2024
Reply from Bradfords - Avonmouth BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a great service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Shaun
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Avonmouth BBS
Good Morning Muhammad
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering process
Easy ordering process, delivery was quick and communicated quickly. Best prices I could find for a gravel and I looked at a lot of companies! Would definitely use again. Thank you.
January 4, 2024
Reply from Bradfords - Avonmouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be a easy process and have received good communication from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We look forward to seeing you again soon ,
Kind Regards,
Katie
Always good
January 2, 2024
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Muckett
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with the service that has been provided with all your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
10 out of 10 experience
Website clear, easy to find goods. Slight hiccough on ordering on line but OK. Easy then to place order. Had phone call within 15 minutes ref delivery. Another 5 minutes, second call to say delivery within 30 minutes! Never had such good service.
December 18, 2023
Reply from Bradfords - Avonmouth BBS
Hi Mrs Bowen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great experience
Website is easy to navigate and descriptions are spot on. Delivery is easy and the driver was very helpful. Communication is excellent and price is great.
November 23, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to place your order to be an easy process,
I am happy to hear that you have received a helpful delivery service with your order and where happy with the communication provided from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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