I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... See more
Company replied
Location
Switch locationPortview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB
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See what reviewers are saying
We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with... See more
Company replied
So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more
Company replied
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Gravel delivery
I struggled to see my online order, the adviser on the phone was lovely and checked all the details for me
The delivery was quick and the delivery driver Marcus was so helpful and friendly
I will definitely order again thank you
November 9, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Nicki
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback regarding the service received from start to finish with your order,
This is greatly appreciated and has been passed onto all involved,
Kind regards
Katie
Reply from Bradfords - Avonmouth BBS
Hi Jackie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website an easy process,
Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful staff and sorted out queries…
Helpful staff and sorted out queries quickly. Delivery arrived when expected. Driver also really helpful.
October 29, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Nicky
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Grate service 👍🏼
October 26, 2023
Reply from Bradfords - Avonmouth BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful and polite.
October 24, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a polite and helpful service with your order
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Our item was ordered and dipatched and…
Our item was ordered and dipatched and delivered well within the 5 day target, I think it was 2 days.
October 17, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Hurst
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with the service provided from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Superb Service
This is the 4th time I've used Bradfords now, everytime I have had great service, they keep you informed and deliver when they say, the products are great as well
October 15, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with all your orders and have received a great and informative service,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your orders,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Chels
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered and delivered on time by a…
Ordered and delivered on time by a pleasant driver.
October 18, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Thomas
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a pleasant delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon Margaret
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the polite and understanding service provided with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered on a Monday
Ordered on a Monday, delivered by 09.00 on the Wednesday. Very Good.
October 9, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Kept me informed every step of the way
Kept me informed every step of the way. I even changed my order at the last minute and it was no problem to add it to the order. All delivered on time by very friendly guy. Will definitely use you again
October 9, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Matt
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent
Click & collect service was excellent. Staff couldn’t have been more helpful.
October 6, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon TJ
Thank you for taking the time to leave us a review.
I am happy to hear that you received an excellent service with your order for click and collect and where happy with the helpful and friendly service provided,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Geoff
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good and easy
Good and easy. Simple online ordering, can see whats available and what you might have to wait for. Quick call from the branch to arrange delivery day. Driver was excellent and easy to deal with
October 2, 2023
Reply from Bradfords - Avonmouth BBS
Hi Philip
I am pleased to see that you have had a positive experience with us! Always great to see the process was simple and carried out well from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Great service
Friendly delivery driver (Marcus - Avonmouth) and efficient service with good communication about delivery times.
September 28, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Anon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received good communication from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered only seven out of eight…
Delivered only seven out of eight lengths.
Failed to deliver 8th later as agreed,
instead refunded it.
Otherwise everything absolutely fine.
September 20, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Charles
Thank you for taking the time to leave us a review.
I am sorry to hear that your order was delivered and items where missing,
I apologise greatly for these issues and for any inconvenience this may have caused you.
Thank you for your feedback and advising you had received a refund for the one length missing, this is greatly appreciated and has been fed back to all involved.
If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Excellent service again
This was my second order as I wasn’t sure how much I was going to need. The ordering process and helpfulness of customer service and the driver were exactly as before - excellent.
September 21, 2023
Reply from Bradfords - Avonmouth BBS
Hi Ian
I am pleased to see that you have had a positive experience with us again!
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Simple to order and prompt delivery
Simple to order and prompt delivery. Well recommended.
September 7, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Sam
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be a simple process and where happy with the delivery service provided.
Thank you for your recommendation,
Your feedback has been passed onto all involved,
We look forward to seeing you again soon,
Kind Regards,
Katie
Great price
Great price. Product exactly as described and prompt delivery which was free.
100% use Bradfords again 👍
August 21, 2023
Reply from Bradfords - Avonmouth BBS
Hi Denise,
Thank you for taking the time to leave us a review.
We are glad to hear that you are more than happy with the service provided,
We hope to see you again soon.
Kind Regards,
Joe.
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