Easy online ordering, great customer service and friendly team when I arrived to do collection. Found prices to be fair too.
Company replied
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See what reviewers are saying
We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... See more
Company replied
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... See more
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I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.8
Excellent
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Excellent service!
November 15, 2023
Reply from Bradfords - Bridgwater BBS
Hi Mathew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Goods all ready
Goods all ready and waiting on a pallet when arrived, 5 minutes after receiving confirmation text. Staff loaded immediately to my car, all done 10mins
October 30, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, with your order for collection,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Janusz
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Great service with prompt, free delivery over £100 and good customer service in branch as well. Good prices.
September 24, 2023
Reply from Bradfords - Bridgwater BBS
Hi Meg
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful and friendly guy who…
Really helpful and friendly guy who delivered. I was kept upto date with order and easy to do. Would definitely recommend. Thanks
August 30, 2023
Reply from Bradfords - Bridgwater BBS
Hi Nikki
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the driver went the extra mile and everything was communicated.
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
I felt that I was in the way!
I was phoned to tell me my online order was ready to collect.
This was correct..... However all that was ready when i went to collect it was the printed order sheet!
One of the staff serving was more interested in talking to the previous customer who he had finished serving and could clearly see i was waiting. The staff member who eventually served me, sent me on a wild goose chase to pick up some quadrant from another member of staff 'out the back', but when i got there the area was void of staff. I had to return to the counter to get him to go with me to get the quadrant. I also ordered a Water Butt which i also had to retrieve myself. Unfortunately not a good shopping experience.... A pick up which i woulld have expected to last no more than 5 minutes took nearer 30.
August 27, 2023
Reply from Bradfords - Bridgwater BBS
Good Morning Mr Brown,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Good Morning Mr Brown
I hope you are well,
The branch have advised that they have been in contact with yourselves directly to look into a resolution.
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Good price
Good price, free delivery on 2 bulk bags delivery driver was friendly and helpful
August 3, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and received a friendly and helpful service with your order,
Thank you for your feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered 2 tonne of bagged aggregate on…
Ordered 2 tonne of bagged aggregate on line. Got phone call and stone arrived next day. Driver really helpful and placed bags just where I wanted them. Brilliant.
August 7, 2023
Reply from Bradfords - Bridgwater BBS
Good morning,
Thank you for taking the time to leave us a review.
I am glad all went well with your delivery and it was nice and speedy,
We hope to see you again soon.
Kind Regards,
Joe.
Quick to deliver and everything placed…
Quick to deliver and everything placed exactly where I had requested in my absence - thank you Bradfords
July 18, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Deborah
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with your order placed with us,
Thank you for your feedback regarding the delivery service provided,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to hear your delivery was nice and speedy,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Bridgwater BBS
Hi Sharon
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent. only rate Bradfords customer care…
I can only rate Bradfords customer care as excellent. I had plenary of notice who the driver was. And it arrived on time. 10/10..
Well done Bradfords. 👍
August 3, 2023
Unprompted review
Reply from Bradfords - Bridgwater BBS
Hi Bob
Thank you for taking the time to leave us a review.
I am pleased to hear you were kept up to date with your order
We hope to see you again soon.
Kind Regards,
Joe.
Easy to order
Easy to order, call to confirm delivery and a friendly driver delivered on time.
July 14, 2023
Reply from Bradfords - Bridgwater BBS
Hi Mr Ovington
Thank you for taking the time to leave us a review.
We are please to hear that all of our processes worked well for your order,
We hope to see you again soon.
Kind Regards,
Joe.
Very good service
July 12, 2023
Reply from Bradfords - Bridgwater BBS
Hi Domingo,
Thank you for taking the time to leave us a review.
I am pleased to see that you were happy with the service levels provided,
We hope to see you again soon.
Kind Regards,
Joe.
Super service
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before.
I placed an order online via an easy to use system, I received a telephone call afterwards to tell me the order was ready for collection.
I arrived at the site with a trailer and the Yardman/Fork Truck driver sorted out a place where I would be out of the way, he then went on to explain the procedure for pre paid goods/collection.
We went into the store and the staff were super helpful.
Went back outside and the yardman helped us with the items we had purchased.
As domestic customers we will come to your company first for any future purchases, just so impressed with the level of service.
July 9, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you found placing your order online to be a easy process and have had a positive experience with our Bridgwater branch with your order for collection,
Thank you for your kind words and feedback this has been passed onto all involved in the branch with your order,
We look forwards to seeing you again soon,
Kind Regards,
Katie
First class service
Quick communication from the local branch regarding delivery date. Text alert on the morning of delivery confirming time slot. Delivery driver friendly and efficient.
July 6, 2023
Reply from Bradfords - Bridgwater BBS
Hi Mr Clews
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Patio
Bought stuff to do a patio online, was delivered quickly the driver even helped move the bags of cement into the garage out the rain
June 29, 2023
Reply from Bradfords - Bridgwater BBS
Hi Gareth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the driver went the extra mile to help you.
We hope to see you again soon.
Kind Regards,
Sam
Great Communication and delivery driver…
Great Communication and delivery driver helpful and friendly.
July 6, 2023
Reply from Bradfords - Bridgwater BBS
Hi Paul
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service good products great prices…
Good service good products great prices and nice coffee..
July 5, 2023
Reply from Bradfords - Bridgwater BBS
Hi Colin
I am pleased to see that you have had a positive experience with us Great to hear the coffees not bad either!
We hope to see you again soon.
Kind Regards,
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