Easy online ordering, great customer service and friendly team when I arrived to do collection. Found prices to be fair too.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... See more
Company replied
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... See more
Company replied
I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.8
Excellent
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great knowledge
As always great knowledge from all the guys, good stock levels with good prices.
April 7, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Mr Smith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Decking product
We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online and asked if they could be delivered with the boards.Both products were delivered on the day stated so overall a brilliant service and would use again.
March 27, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Jackie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
I’ve had dealing with 5 members of…
I’ve had dealing with 5 members of staff this week at the Bridgwater branch. Every member was very helpful and polite. It was such a great experience
March 16, 2024
Reply from Bradfords - Bridgwater BBS
Good Afternoon Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order and have received a helpful service from the Bridgwater Team,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The salesman found the codes for…
The salesman found the codes for everything I needed, advised what I needed I then ordered on line.
The delivery driver was so helpful and friendly
March 6, 2024
Reply from Bradfords - Bridgwater BBS
Hi Tina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to navigate website with a good…
Easy to navigate website with a good range of products.
Delivery was fast and I was kept up to date on times etc.
March 2, 2024
Reply from Bradfords - Bridgwater BBS
Hi Rick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful staff when collecting orders
Helpful staff when collecting orders, helpful driver when delivering
March 1, 2024
Reply from Bradfords - Bridgwater BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am happy to hear that you have recieved a helpful service with your orders for collection and delivery,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords were professional and…
Bradfords were professional and efficient and delivery on time. Expert delivery driver accommodated position of very large bulky item into our property for which we are grateful. Brilliant service, recommended and will use again.
February 22, 2024
Reply from Bradfords - Bridgwater BBS
Good Afternoon Deborah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a professional and efficient delivery service with your order,
Thank you for your feedback and recommendation this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Good Morning Rachel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good efficient service from our Bridgwater branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Small order of 4x2s plus 3mm hardboard
Easy ordering process, excellent confirmation of delivery and exceedingly helpful delivery driver.
Definitely my go to for building supplies.
February 14, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
I am happy to hear that you have received excellent and exceedingly helpful service from start to finish with your order,
Thank you for your recommendation,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Kept in formed and delivered on time
February 9, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order
Thank you for your feedback this has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Jeff
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very easy click and collect process
Very easy click and collect process. The staff at the Bridgwater branch are extremely friendly and helpful.
January 31, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bridgwater BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Glad to hear our Bridgwater are welcoming and offering service with a smile.
We hope to see you again soon.
Kind Regards,
Sam
Items arrived in good condition on the…
Items arrived in good condition on the agreed date. I was kept informed throughout the order and delivery process. Thanks again.
January 12, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
First class delivery and communication
First class delivery and really really quick. Friendly delivery driver and a good job done with an excellent service and product
January 7, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Vee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and excellent and friendly service from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic customer service
Very polite phone call to ask if they could deliver that day and super helpful happy delivery driver :) very happy with service!!! And shingle is good too!
January 6, 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved a happy and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver was excellent.
December 19, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Kara
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Another quick friendly delivery
Yet another quick delivery and real phone call before to confirm the order and delivery date. The bulk products are also a good price compared with other local suppliers.
December 13, 2023
Reply from Bradfords - Bridgwater BBS
Hi Kev
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Returned surplus no hassle.
Returned surplus capping stones for refund with no quibbles.
November 16, 2023
Reply from Bradfords - Bridgwater BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.