Easy online ordering, great customer service and friendly team when I arrived to do collection. Found prices to be fair too.
Company replied
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See what reviewers are saying
We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... See more
Company replied
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... See more
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I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.8
Excellent
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Bridgwater BBS
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
ordered online paid went in to store…
ordered online paid went in to store and collected no problems.
thanks keep up good service.
April 4, 2023
Reply from Bradfords - Bridgwater BBS
Good Evening Mr Quant
Thank you for taking the time to leave us a review.
I am happy to hear that you have a received a high level of customer service from our Bridgewater branch from start to finish with your order.
We hope to see you again soon.
Kind Regards,
Katie
Website terrible, in store, fantastic
Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the site wouldnt take my order several times and when it finally did my order was cancelled without infoming me and had i not called the merchants directly enquiring about my delivery then I'd still be waiting. Upon calling them, they were very helpful and sorted it all out there and then. So in a nutshell, would 100%recommend and use them again, however, the website ordering process is terrible
March 27, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch,
Thank you for your feedback regarding placing your order online this has been passed onto our webteam,
If you require assistance in the future please do not hesitate to contact customer.service@bradfords.co.uk
Wishing you a Happy Easter,
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Easy to use online service and friendly…
Easy to use online service and friendly driver
March 14, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order line to be a easy process,
Thank you for your feedback regarding delivery,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Dean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and found them to be very helpful with your order from start to finish.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
very helpful
very helpful, good customer service. Went beyond what they needed to do. I'd highly recommend them.
January 26, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Anthony
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and that you received a High level of customer service from or Bridgewater branch,
Thank you for the recommendation, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
My experience with you guys was…
My experience with you guys was extremely easy and you had exactly what I needed
January 9, 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Mr Hartfield
Thank you for taking the time to leave us a review.
I am happy to hear that you found the ordering experience to be easy and you are happy with your items purchased with us,
We hope to see you again soon.
Kind Regards,
Katie
We have used Bradfords when we run a…
We have used Bradfords when we run a Plumbing business so we know the quality of the materials are good.
We also know the service is friendly and reliable
January 10, 2023
Reply from Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Really helpful and friendly staff at…
Really helpful and friendly staff at the branch
November 12, 2022
Reply from Bradfords - Bridgwater BBS
Hi Gavin,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Fantastic from ordering experience to…
Fantastic from ordering experience to delivery, this company is so professional and customer focused!
October 27, 2022
Reply from Bradfords - Bridgwater BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Easy online ordering
Easy online ordering, prompt phone call to arrange delivery to suit and lovely driver Patrick. Thank you
September 12, 2022
Reply from Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Excellent service with good quality…
Excellent service with good quality products and delivery on time by friendly people
July 26, 2022
Reply from Bradfords - Bridgwater BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Good Afternoon Bridget
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Very pleasnt and helpful driver
Very pleasnt and helpful driver. Very happy also with the product.
July 19, 2022
Reply from Bradfords - Bridgwater BBS
Hi Jill,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Prompt delivery and friendly service…
Prompt delivery and friendly service both from office staff and the delivery crew.
July 14, 2022
Reply from Bradfords - Bridgwater BBS
Hi A B,
Thank you for taking the time to leave us a review.
Lorna
Great Service
Delivered on time, helpful driver/delivery man, who was happy to put the materials exactly where I wanted
July 13, 2022
Reply from Bradfords - Bridgwater BBS
Good Evening Mr Polden
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch with your order!
We hope to see you again soon.
Kind Regards,
Katie
The order has not arrived yet
July 10, 2022
Reply from Bradfords - Bridgwater BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us and are awaiting your order to arrive.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
1 Did inform at order that product was…
1 Did inform at order that product was not in stock.
2 Only informed that product not in stock when order was chased (2 weeks later)
3 Eventual celery date not met
4 Final delivery date met but not within time frame given.
July 8, 2022
Reply from Bradfords - Bridgwater BBS
Good Morning Peter
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
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