From ordering to pick up we couldn’t fault anything! Justin really did give exceptional service above and beyond. Also the lady was very polite on the phone and helpful
Company replied
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See what reviewers are saying
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
Company replied
Would just like to say what an amazing group of people work at the Glastonbury depot.went to buy some easy joint one of their men helped me find it put it in my car really friendly and chatty he was a... See more
Company replied
I had some sleepers and other materials delivered. The delivery men could not have been more helpful and would get 5 stars. Out of the 12 sleepers ( hidden in the middle) were at least 3 sub standard... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.8
Excellent
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Easy on line ordering good price
Easy on line ordering good price
Delivery with care
February 27, 2025
Reply from Bradfords - Glastonbury BBS
Hi Ron
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Click & collect service
Click & collect ready 1st thing next morning. Quick, efficient service in store. Right product I wanted and at a good price
February 24, 2025
Reply from Bradfords - Glastonbury BBS
Hi Natalie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service
Good arrived on time and of good quality. Service was good and staff friendly and helpful. Will definitely use Bradfords again.
February 26, 2025
Reply from Bradfords - Glastonbury BBS
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service as always
Excellent service as always. Great company to to do business with.
January 2, 2025
Reply from Bradfords - Glastonbury BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order. Good customer service. & speedy. Would use again. Thank you
November 27, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Miss L
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helpful and friendly service
Max, who dealt with my order was very helpful, friendly and went that extra mile to make sure my order met my needs.
December 3, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Ray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish and received a helpful and friendly service,
Thank you for your feedback this has been passed on to all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good value product, helpful staff
Good product at a good price. Staff at Glastonbury were pleasant and helpful throughout.
December 2, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Garry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a pleasant and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Recommended :-)
Easy to order on line in addition to the "human" touch points - a call to discuss delivery and the pleasant delivery experience - I will recommend to friends - thanks
November 26, 2024
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Simple purchase of building products
Good selection of products at a fair price. Excellent and professional delivery service.
September 2, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a professional delivery service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order, quick delivery.
Easy to order, quality products, great quick delivery. Friendly staff.
August 30, 2024
Reply from Bradfords - Glastonbury BBS
Hi Alex
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Glastonbury BBS
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service
Great customer service. Discount given and reminded an extra that i needed and had forgotten about. Discount meant i paid no extra.
August 26, 2024
Reply from Bradfords - Glastonbury BBS
Hi Luke
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful office staff at Glastonbury and…
Helpful office staff at Glastonbury and delivery driver.
Swift delivery.
Good communication.
Great service, thanks.
August 25, 2024
Reply from Bradfords - Glastonbury BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Goods delivered quickly
August 19, 2024
Reply from Bradfords - Glastonbury BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Glastonbury BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The delivery driver was vary helpful in…
The delivery driver was vary helpful in reversing into drive to reduce distance to carry goods.
August 10, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful delivery service with your order,
This is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful and cheerful staff
Very helpful and cheerful staff, including the guys in the store and the delivery driver.
July 29, 2024
Unprompted review
Reply from Bradfords - Glastonbury BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Recent delivery.
Ordered online as you received 5% discount. Communication about delivery was brilliant and also had phone call to tell about delivery time. Arrived spot on time and driver was very helpful. Only thing I can fault was tried to find white cement, and the website said it didn't have any. Picked a bag up at Bradfords ourselves.
July 30, 2024
Reply from Bradfords - Glastonbury BBS
Hi Pam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Guys at Glastonbury branch are great
Guys at Glastonbury branch are great, always my go to
July 29, 2024
Reply from Bradfords - Glastonbury BBS
Hi Felix
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Disappointing experience
Disappointing experience. Purposely ordered with yourselves as delivery on your website quoted 2-3 days. After paying I was told it was 5 days. Ended up having to collect the goods myself. Then, you doubled up and delivered on the 5th day also! Depot helpful at least issuing refund for edging pegs that were too large.
July 4, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mrs Tucker
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery time not being as stated on the website.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
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