From ordering to pick up we couldn’t fault anything! Justin really did give exceptional service above and beyond. Also the lady was very polite on the phone and helpful
Company replied
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See what reviewers are saying
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
Company replied
Would just like to say what an amazing group of people work at the Glastonbury depot.went to buy some easy joint one of their men helped me find it put it in my car really friendly and chatty he was a... See more
Company replied
I had some sleepers and other materials delivered. The delivery men could not have been more helpful and would get 5 stars. Out of the 12 sleepers ( hidden in the middle) were at least 3 sub standard... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.8
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guys at Glastonbury branch are great
Guys at Glastonbury branch are great, always my go to
July 29, 2024
Reply from Bradfords - Glastonbury BBS
Hi Felix
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Disappointing experience
Disappointing experience. Purposely ordered with yourselves as delivery on your website quoted 2-3 days. After paying I was told it was 5 days. Ended up having to collect the goods myself. Then, you doubled up and delivered on the 5th day also! Depot helpful at least issuing refund for edging pegs that were too large.
July 4, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mrs Tucker
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery time not being as stated on the website.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Friendly, helpful staff
Really helpful staff in store although the products were quite difficult to find online.
July 4, 2024
Reply from Bradfords - Glastonbury BBS
Hi Clare,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We thank you for your feedback and will look into how we can make products easier to find.
Kind Regards,
Sam
Very easy ordered what I needed
Very easy ordered what I needed. Next morning got a call saying my stuff is ready to pick up.
July 4, 2024
Reply from Bradfords - Glastonbury BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Glastonbury BBS
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Nothing too much trouble and made my…
Nothing too much trouble and made my delivery after a late request possible. John the topper driver was very helpful and personable. Thank you 😊👍
July 4, 2024
Reply from Bradfords - Glastonbury BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Glastonbury BBS
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great variety of stock at competitive…
Great variety of stock at competitive prices..... And free delivery....!!!
Thanks to Rob for sorting my order
June 25, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mr Philliskirk
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order placed with our Glastonbury branch,
Your feedback is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Efficient Service All Round.
Ordered on line and kept up to date via text messages every step of the way. Delivered as advised with careful and helpful driver.
June 11, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Grahame
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for feedback regarding the helpful delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good reliable supplier
Ordering was easy, and the order was delivered accurately and on tlme.
June 9, 2024
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Simple process from start to finish
Speedy ordering. Good coms and very courteous delivery driver
Excellent!
June 8, 2024
Reply from Bradfords - Glastonbury BBS
Hi Angela
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
No one at the store seemed to want to…
No one at the store seemed to want to help it was all very confusing and extremely frustrating to try and pick up an order that was ordered online and paid for. Needless to say as there are many other builders merchants out there I will not be using Bradfords ever again
May 21, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mr Searing
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the collection of our order in our Branch as confusing and frustrating process,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Easy to use the web site
Easy to use the web site, called to confirm a delivery date, updated regularly on delivery day and the drop of driver was great. Excellent service
May 20, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Glenn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy service,
Thank you for your feedback I am happy to hear that you have received an excellent service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Morning Jackson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive and friendly service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
MOT Type 1 Ordered online
Ordered online, was followed up with a friendly and professional phone call to confirm delivery. Delivery driver was very efficient and craned the bags to exactly where I needed them.
Would highly recommend !
May 16, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Benjamin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly and proffesional service from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good
Delivered two bulky bags on the day they said they will and on the place I’ve asked them to put them. Nice.
May 7, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Vasile-Valeriu
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Driver Flo is brilliant
Driver Flo is brilliant! Always friendly and very helpful. Top man. Thanks Glo
April 29, 2024
Reply from Bradfords - Glastonbury BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Brilliant delivery and product
Bradfords were great from start to finish. Only wish we had tried them first before a certain other large gravel company, who were dreadful! Gravel is brilliant and good value for money
April 21, 2024
Reply from Bradfords - Glastonbury BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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