The company have been great. They have helped all the way including adding to my order. The delivery driver was very helpful with my goods locating them as requested. Great service and charming peop... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For myself as a DIY individual the people there are very helpful. Plus, they are very local to me and stock a very wide product range, suitable for those like me and the professional alike. Given the... See more
Company replied
Good communication re delivery. Friendly/ and efficient driver. Website very clear and well organised. Prices competitive. Good selection of products. One criticism — to get trade membership you h... See more
Company replied
Easy to order products online. Had to phone as I hadn’t heard when delivery would be and agreed it would be next day. Driver arrived on time, helped unloading. Very pleasant guy. Products are fine,... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Station Road, TA19 9AY, Ilminster, Somerset, United Kingdom
- 01460 54551
4.5
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered on line on Monday. Delivered on Friday.
Ordered on line on Monday.
Received confirmation of order.
Received 'phone call from local depot to advise of delivery date
Received 'phone call from delivery driver to advise of time of delivery.
Goods delivered on Friday, and on time.
What more could one ask!
August 3, 2020
Unprompted review
Being shielded
Being shielded, it was necessary for me to order online. That was made easy by Mark at Ilminster, who could not have been more helpful. Many thanks to you Mark. I also have to thank the Lorry delivery driver who went out of his way to make life easier for me, placing my sand, chipping and soil with pinpoint accuracy, I don't know your name but you are a real asset to your company. Lastly, I must thank the van delivery driver for his kindness, good humour and helpfulness. You're a good company, with your focus firmly fixed upon your customer base. Well done all!!
August 1, 2020
Unprompted review
Brilliant service
Brilliant service, ordered on line, paid. No problem, received telephone call and than a text to tell me when and time of delivery. Ordered garden beams. Delivery driver was excellent put them exactly where I needed them, polite and efficient.
July 26, 2020
Unprompted review
Quick turnaround from order to…
Quick turnaround from order to delivery.
Reduced our order and refunded us the difference promptly when we realised we had over ordered and notified them. Great service and very helpful delivery driver.
July 6, 2020
Unprompted review
Overall ok but let down by one warped railway sleeper
Overall ok but let down by one railway sleeper that is so bent it is almost unusable. Should not deliver items that are clearly not up to scratch?
July 5, 2020
Unprompted review
Very quick delivery during COVID and…
Very quick delivery during COVID and the drivers are always friendly and helpful.
June 28, 2020
Unprompted review
Quite straightforward experience
June 25, 2020
Unprompted review
Gravel Delivery
Bradfords delivered our order (bags of gravel) extremely quickly and their driver was happy to put them wherever we wanted. Excellent service!
June 15, 2020
Unprompted review
Great service
May 23, 2020
Unprompted review
Their service has been excellent…
Their service has been excellent despite the difficulties caused by the current interruptions to normal business. Many thanks
May 14, 2020
Unprompted review
Always very good!
May 14, 2020
Unprompted review
Excellent service
Excellent service, although still waiting for a couple of items which were not delivered!
May 13, 2020
Unprompted review
Good stock and helpful staff make the…
Good stock and helpful staff make the jobs go much easier !
May 8, 2020
Unprompted review
Excellent service
May 3, 2020
Unprompted review
Brilliant service under the circumstances
Brilliant service under the circumstances 👍
May 3, 2020
Unprompted review
Always helpful and professional
April 20, 2020
Unprompted review
In this difficult time I was expecting…
In this difficult time I was expecting not to receive anything ordered . This was wrong as came either next day or 48 hours later.
Thank you . Your delivery drivers and office staff were very supportive.
April 19, 2020
Unprompted review
Great service
April 10, 2020
Unprompted review
polite helpful and arranged a delivery…
polite helpful and arranged a delivery during these current difficult times.
April 8, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.