Great customer service as usual. Also very good value for money compared to other suppliers
Company replied
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See what reviewers are saying
Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were profession... See more
Company replied
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to comp... See more
Company replied
I was looking for charcoal block, cement sand and colourant. Bradford came up with the right price and free delivery. The only problem I encountered was with their website. Although I'm 9nly 20 minut... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Brunel Road, TQ12 4PB, Newton Abbot, Devon, United Kingdom
- 01626 361146
4.8
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does what it says on line
Simple to use on line purchase with local pick up, efficient & courteous staff.
February 8, 2023
Reply from Bradfords - Newton Abbot BBS
Hi Stuart,
Thank you for taking the time to leave us a review.
I am glad that our processes all worked out well for you.
We hope to see you again soon.
Kind Regards,
Joe.
Did what they said they would do
January 25, 2023
Reply from Bradfords - Newton Abbot BBS
Good Evening John
Thank you for your review,
I am happy to hear that you have a good experience placing your order with us and where happy with the services provided by our Newton Abbott branch, this will be passed onto all involved with you order.
We hope to see you again soon.
Kind Regards,
K
Had item in stock and collected it ok.
Had item in stock and collected it ok.
Was a reasonable price. Was open between xmas and new year.
December 29, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Mr Terry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Newton Abbot branch this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Normally very helpful
Normally very helpful
But the website is so slow it puts you of buying sometimes as other competitors sites are so much easier and faster
December 9, 2022
Reply from Bradfords - Newton Abbot BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We constantly try to improve our systems where we can so this feedback really helps.
Kind Regards,
Joe.
Cannot recommend Bradfords enough
Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were professional and delivered as expected. Wouldn't use any other building service!
December 16, 2022
Unprompted review
Reply from Bradfords - Newton Abbot BBS
Good afternoon Amy,
Thank you for taking the time to write a review.
I'm glad to hear you have received excellent service from every department.
We look forward to trade with you in the new year!
I will pass this feed back to the Newton Abbot branch.
Kind regards and Happy Christmas
Megan
Gary from the Newton Abbot branch…
Gary from the Newton Abbot branch delivered a mini digger today, very helpful explaining how to use the machine.
December 2, 2022
Unprompted review
Reply from Bradfords - Newton Abbot BBS
Good Morning Mr Chaplin
Thank you for taking the time to leave us a review.
Thank you for your lovely comments regarding Gary from our Newton Abbot branch and I am happy to hear that he was very helpful when explaining how to use the machine.
Your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful delivery driver
Price was the best online and included delivery.
The driver was excellent, rang to give me a time, when he arrived he was very helpful and dropped dumpy bags as close as he could to where I needed them.
Wi definitely use again
November 29, 2022
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Heather
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive with your experience placing your order online with us and have received a helpful and excellent service from our Newton Abbot Branch. This will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Flood quick service and helpful staff.
November 16, 2022
Reply from Bradfords - Newton Abbot BBS
Thank you for taking the time to leave us a review
We hope to see you again, but hopefully when you don't have a flood.
Lorna
Reply from Bradfords - Newton Abbot BBS
Good Evening Mr Adrian
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from our Newton Abbot branch, your feedback and kind words will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
The delivery driver could not have been…
The delivery driver could not have been more helpful, let me know when he would be at the property and made every effort to get the goods as close as he could to the gate.
October 4, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Sharon
Thank you for taking the time to leave us a review.
I am happy to hear that the delivery driver was very helpful and you received good customer service from our newton abbot branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Dumpy bag delivery
Driver was excellent in putting bags precisely where I need them in order to make it easier for me to use them
September 29, 2022
Reply from Bradfords - Newton Abbot BBS
Hi Anthony,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Kind Regards,
Lorna
Website very easy to use
Website very easy to use. Communication was first class,kept informed from order to delivery on a regular basis.
September 9, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Mr Bradbury
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from our Newton Abbot and found the website easy to use.
We hope to see you again soon.
Kind Regards,
Katie
Good value for Money and prompt helpful…
Good value for Money and prompt helpful delivery driver.
September 9, 2022
Reply from Bradfords - Newton Abbot BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Reply from Bradfords - Newton Abbot BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
What i wanted
What i wanted, in stock, delivered free, good quality. What more do you need ?
August 15, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order in the Newton Abbot branch!
We hope to see you again soon.
Kind Regards,
Katie
Quick delivery
Quick delivery, had a small problem with an item, came out same day to me to resolve it, cannot fault them, will be using them again.
August 11, 2022
Reply from Bradfords - Newton Abbot BBS
Hi Gareth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic business
Fantastic business, highly recommend. Forgot about something I should have added onto my order, with the lorry leaving within minutes, they sorted it all for me, added it to my existing order and it was delivered exactly when they said it would be 1 hour later. Gentleman on the phone was super and genuinely wanted to help.
August 6, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Lizzie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a brilliant service from our Newton Abbot branch, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Order was fulfilled and delivered…
Order was fulfilled and delivered quickly refused an item which was delivered next day.
Brilliant friendly service
August 4, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Mr Oakley
Thank you for taking the time to leave us a review.
I am pleased to see that you are happy with the service and delivery provided by the Newton Abbott Branch. Your feedback will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Excellent quality fence panels,and no…
Excellent quality fence panels,and no de!ivery charges
August 1, 2022
Reply from Bradfords - Newton Abbot BBS
Good Evening Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Fence panels and posts delivered,
Fence panels and posts delivered,
On time
Very helpful driver
July 13, 2022
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch with your order!
We hope to see you again soon.
Kind Regards,
Katie
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