Nice and easy to order, with good communication very quickly on delivery, great price for the timber I needed. Delivery was excellent great communication on where it was and what time it would arrive,... See more
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See what reviewers are saying
This is our local company, so it only takes a few minutes to pick up what we need. Great service at the reception desk, and even loaded my car up for me which was great.
Company replied
Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... See more
Company replied
I ordered my items and on your site it is saying next day delivery, because I orded on Sunday I thought it might come on Tuesday. Called them up and the man said it will be Thursday and I did leave a... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
1 Billacombe Road, PL9 7HT, Plymouth, Devon, United Kingdom
- 01752 401100
4.7
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Very efficient staff
June 7, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Mr & Mrs Ekland
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Best price locally
Best price locally, helpful staff, good communication and was delivered as expected. Delivery driver very helpful and placed bulk bags as close to final destination as possible.
Many thanks.
June 7, 2023
Reply from Bradfords - Plymouth BBS
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our Plymouth branch!
We hope to see you again soon.
Kind Regards,
Sam
Great service
June 3, 2023
Reply from Bradfords - Plymouth BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Top service, Came within hours
Came within hours, driver was mint and helped unload, top service.
May 31, 2023
Reply from Bradfords - Plymouth BBS
Hi Mark,
Thank you for taking the time to leave us a review.
We are glad you got a nice speedy delivery,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service with very prompt…
Excellent service with very prompt delivery, helpful staff both at the store and delivery.
May 29, 2023
Reply from Bradfords - Plymouth BBS
Hi Judith,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Fast delivery.
Fast delivery.
Communication from local store was not very good, however after chasing my order on the Wednesday (placed on a bank holiday Monday) I received a text on Thursday morning to say it was being delivered within the next half hour.
Out of the 16 decking boards I ordered only 1 is slightly warped, but not unusable.
May 28, 2023
Reply from Bradfords - Plymouth BBS
Hi Kerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will pass this to you local branch to help them improve the points you have raised,
Kind Regards,
Joe.
Really excellent service in store.
April 28, 2023
Reply from Bradfords - Plymouth BBS
Hi Sarah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Excellent delivery & Service.
Excellent delivery, on time, respectful of the property, lovely delivery man Kieran, would highly recommend Bradford’s to everyone. 😃
May 4, 2023
Reply from Bradfords - Plymouth BBS
Hi Debi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Placed an order first thing in the…
Placed an order first thing in the morning, delivered that afternoon by a very helpful driver.
April 23, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Mr Manford,
Thank you for taking the time to leave us a review.
I am happy to hear that you received a helpful service with your order from start to finish with order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
ON-LINE ORDER STRAT FORWARD
ON-LINE ORDER STRAT FORWARD, CALL & DELIVERY VERY PROMPT & ON-TIME, FITTED IN WITH ME. PRODUCT SEEMS IN GOOD ORDER.
April 17, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Phil
Thank you for taking the time to leave us a review.
I am happy to hear that your found placing you order online to be an easy process and where happy with the service provided with your order by our Plymouth.
Thank you for your feedback this has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
The delivery 19/04/23
I had a delivery 19/04/2023 3 duppy bags chippings
4ft × 6ft fencing panel
2 × 4.8 meters of 3×1" timber
roll of Weedcheck Weed Control Barrier 1× 14 meters.
I'm a disabled person that can't carry or lift anything to heavy the lorry driver was very very helpful he carried the fence panel and timber to a safe place to store it and managed to put the bags of chippings in the garden close to were they were going to be used for my gardening project he was very cheerful and helpful I've had things delivered in the past and it's been hard work to get a grunt from the delivered person a big 👍 for a good job thanks to the team at Bradford Larabridge BILLACOMBE ROAD PLYMOUTH
PL9 7HT
April 19, 2023
Unprompted review
Reply from Bradfords - Plymouth BBS
Good Morning Mr Venning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us our Plymouth Branch
Thank you for your feedback regarding the helpful and profession delivery service provided by our branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Delivery of goods still not occurred 10…
Delivery of goods still not occurred 10 days after ordering. Problem blamed on shortage of delivery lorries. Will never buy from bradfords again
April 6, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Mr Cade,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not having received your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Lorna
Topsoil delivered to my address…
Topsoil delivered to my address unfortunately the bag was put on my drive on its side with the contents spilling out my wife as sent an email with photos attached but not h had a reply
April 6, 2023
Reply from Bradfords - Plymouth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your recent delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Lorna
*** I am so sorry we don't seem to have received your email or pictures, However, I believe the branch has been out and moved the bulk bag for you, is this has still not been resolved to your satisfaction please let us know at customerservice@bradfords.co.uk
Excellent Service
I ordered a dumpy bag of topsoil on 6th March 2023 and it was delivered the following day. I expected it to be placed on my driveway but the driver was very helpful and managed to position the bag very close to where we wanted it. This saved a considerable amount of time transferring it via wheelbarrow to our raised beds.
March 7, 2023
Reply from Bradfords - Plymouth BBS
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased our driver was able to go the extra mile for you,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Plymouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Quick delivery and good quality timber
March 18, 2023
Reply from Bradfords - Plymouth BBS
Hi Andy,
Thank you for taking the time to leave us a review.
I am glad all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Plymouth BBS
Good Morning Shelby
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plymouth branch and are happy with the customer provided,
Thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good service
Good service, good advice staff couldn’t of been more helpful all excellent A+++
March 11, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Darren
Thank you for taking the time to leave us a review.
I am happy to hear that our Plymouth branch provided an excellent services from start to finish with your order,
Thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Customer service good from the start…
Customer service good from the start and the driver could not have been more helpful , first class service. Let’s hope the driver gets properly rewarded for first class customer service.
February 15, 2023
Reply from Bradfords - Plymouth BBS
Hi Nick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Good Product
Easy to order and were cheapest for this product. Delivery was easy and driver very helpful
February 20, 2023
Reply from Bradfords - Plymouth BBS
Good Afternoon Mr Smith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plymouth Branch and found ordering online to be a easy process.
Thank you for your feedback regarding delivery of your order this will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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