Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... See more
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I've used this company before good quality excellent service and good communication van driver got the product as close as he could to the house for me.
Company replied
Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... See more
Company replied
Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Bell Close, PL7 4JH, Plympton, Devon, United Kingdom
- 01626 361146
4.8
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Delivery driver was excellent
Delivery driver was excellent, really helpful.
Plympton branch managed to give me a two hour window for delivery.
February 23, 2022
Reply from Bradfords - Plympton BBS
Hi Steven,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Plympton and that you are more than happy with the service that you received from your delivery driver.
We hope to see you again soon.
Kind Regards,
Charlotte
Very efficient service
Very efficient service. Ordered on website, free delivery and to time. What more can you ask for.
January 17, 2022
Reply from Bradfords - Plympton BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
5 star
Friendly, efficient service with good quality wood supplied. Thank you. I have already recommended you to several friends.
November 16, 2021
Reply from Bradfords - Plympton BBS
Hi Mrs E,
Thank you for taking the time to leave us a 5 star review.
I am really pleased to see that you have had a positive experience.
We hope to see you again soon!
Kind Regards,
Charlotte
I got the lintels put in my car...
I got the lintels put in my car.... Then went to office, then just as I was driving away the bloke came running out saying they were the wrong ones I had been given. I then had to drive back around, no blokes in sight, finally got them changed over, then was told I had to drive back to office again to say I'd got them..... Complete shambles and incompetence!
November 10, 2021
Reply from Bradfords - Plympton BBS
Dear Jessica,
Thank you for taking the time to share your experience.
I am really sorry to hear about the issue you had when collecting your goods.
I do apologise about this. I completely understand how frustrating this situation would have been. We expect our yards to be staffed at all times to I apologise this was not the case.
If you wish to discus this further please do email Ecommerce@bradfords.co.uk
Once again I do apologise for your experience.
Kind Regards,
Megan
Exceptional service
Exceptional service, from the point of ordering to receipt of delivery. Ordering was easy with no hassle with the gentleman Sam White knowing exactly what I needed to order, arranging an asap delivery for me, to the delivery driver himself, Aussie, a complete gentleman only too happy to help, can't reccomend this company more.
November 3, 2021
Unprompted review
Reply from Bradfords - Plympton BBS
Hi Kelly,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had such a positive experience with us.
I have passed on your kind words to the team in Plympton as I am sure they'll like to know their efforts has not gone unnoticed.
We hope to see you again soon!
Kind Regards,
Charlotte
Reply from Bradfords - Plympton BBS
Hi Debbie,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Good product
Easy to order, prompt/efficient delivery. Good product/price. Would recommend 🙂
October 28, 2021
Reply from Bradfords - Plympton BBS
Hi Trudy,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Plympton BBS
Hi Robert,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Brilliant service
Brilliant service. Ordered on line. Quick delivery. Arrived when promised and on time. Super helpful driver named Ozzy. Thanks
October 19, 2021
Reply from Bradfords - Plympton BBS
Hi Barry,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Perfect transaction.
October 10, 2021
Reply from Bradfords - Plympton BBS
Hi John,
Thank you for leaving us a review.
It is great to hear that our team at Plympton provided great customer service to you.
Please let us know if there is anything else that we can do for you.
Many Thanks
Megan
Quality tools, quality prices
After all the items put in the basket Bradfords building supplies was the best price online
If your a trade customer check Bradfords first, if your not get a trade account and join the rewards scheme it’s a no brainier
September 12, 2021
Reply from Bradfords - Plympton BBS
Dear Jr Carpentry and Building,
Thank you for taking the time to leave us a review.
I am pleased to hear that your experience with Bradfords was a positive experience.
It is great that you found Bradfords to be the cheapest and that you would recommend Bradfords.
If there is anything else we can do for you please contact Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
This planter is £155 on the Rowlinsons…
This planter is £155 on the Rowlinsons website I couldn’t believe the price so I ordered it and the delivery was within the week GREAT
August 18, 2021
Great service
August 17, 2021
It would have been 5 stars
It would have been 5 stars, if the guy with attitude in the yard was mire helpful, I'm 71 yes old and have a few health issues including a hernia, I asked if he could put the 5 bags of cement in the car for me, but he just drove away on the forklift. However, the counter staff were brilliant on the phone and when I got to the store.
August 7, 2021
On time and very helpful
August 7, 2021
In stock delivered next working day
July 23, 2021
really helpful delivery guy
really helpful delivery guy, went out of his way to use crane into back garden over hedge which saved us allot of leg work. Much appreciated thank you.
July 13, 2021
Excellent service
Good item, delivered promptly. Good communication throughout and a friendly delivery driver.
June 4, 2021
Super helpful and well stocked…
Super helpful and well stocked considering all other merchants are low. Would highly recommended.
April 21, 2021
Reply from Bradfords - Plympton BBS
Hi,
Thank you for taking the time to leave us a review.
I am sorry to see that you have had such a poor experience with us, due to the delivery of your order.
I understand that the issuing branch is in the process of dealing with this.
If you would like to discuss this further, please email me at ecommerce@bradfords.co.uk
I apologise greatly for this and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
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