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Rated 5 out of 5 stars

5 Star to this company for its professional manor throughout a very stressful and unnerving process of an online auction. It was my first time and Louise at Bradley Hall walked me through the whole pr... See more

Rated 5 out of 5 stars

I was struggling to get a mortgage with my credit, then I got introduced to Gary through my partner. It took a while but his hard work paid of finally got a mortgage with excellent rates. Would highly... See more

Rated 5 out of 5 stars

Professional and Dedicated. We were hugely impressed by the service and commitment shown by Lauren. She made the purchase of our new home happen despite a total lack of courtesy shown by one of the so... See more

Rated 1 out of 5 stars

A very poor letting agent. Essential repairs on let property have not been done after 2 months in property. Promised redecoration has now been withdrawn. Now long term leak in roof is causing mould... See more

Company details

  1. Chartered Surveyor

Written by the company

Bradley Hall was established in 1988 and has expanded significantly from a two-office business to a become a key operator in the property sector across the North since its new leadership was introduced in 2015. With 35 years of experience in the industry, our firm has created a strong and professional reputation as one of the most trusted agencies for a range of commercial and residential property services.


Contact info

3.6

Average

TrustScore 3.5 out of 5

32 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional Service - Commercial Sales Newcastle

Lucy Mouter from the Newcastle office recently managed to bring the sale of our commercial property to a successful conclusion after some protracted negotiations.
Lucy was highly professional and provided excellent advice. Nothing was too much trouble for her and I have no hesitation in giving her the highest recommendation.

May 23, 2024
Unprompted review
Bradley Hall logo

Reply from Bradley Hall

Thank you so much for the fabulous feedback for Lucy! Lucy and the team look forward to working with you again in the future! Kindest, Sharon Boyd | Chief Operating Officer | Bradley Hall North East

Rated 2 out of 5 stars

We have tried to view a property which…

We have tried to view a property which is 1 hour away from our home , 40 minutes into our journey ,we received a phone call from Bradley hall saying we could not view the house, so we made another appointment . They same again only this time the owners would only see people round that had sold their homes. They are a complete waste of space and very unprofessional . Hope I do not see a house for sale with them again.extremely dissappointed…….

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great Mortgage Service

We’ve used the Mortgage team a number of times now, and Gary Dobson this go around was fantastic. He sorted out our loan easily and kept us on the best deal as we waited for our purchase to all go through. Great service!

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Be aware selling a house - issues with financial checks of buyers

We chose Bradley Hall on the basis of the supposed extra service they offered including financial checks of buyers to ensure a smooth sale.

Despite the supposed financial checks Bradley Hall carried out one buyer couldn't afford the house and had to pull out and the other buyer had a chain which was was not flagged in the process resulting in delays and uncertainty on our sale.

Whole experience is of a highly superficial service from Bradley Hall with no ownership of issues.

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service!

Arranged a viewing on a property and when we arrived the buyer didn’t know anything about the viewing and the property had already sold. Bradley Hall did not contact me to cancel the viewing. Poor customer service and as such will be avoiding any properties on the market with Bradley Hall! Wasted two hours of my time travelling for this viewing.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

Excellent service and support. Always got time to take my calls and answer questions. First rate service by Ria. Would definitely recommend and I'll definitely be using them again.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

After completing a sale of commercial property, I can wholeheartedly say that the service and professionalism provided by Bradley Hall was exceptional.

In particular Lucy Mouter who was at all times polite, diplomatic and professional. Dealing with everything, even the banana skins, impeccably and providing the confidence that Bradley Hall did indeed have my best interests at heart.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and Dedicated

Professional and Dedicated. We were hugely impressed by the service and commitment shown by Lauren. She made the purchase of our new home happen despite a total lack of courtesy shown by one of the solicitors in the chain. She was a total credit to her company.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of New Premises

This was my first time dealing with BH and my contact was Lucy. I know she was relatively new to the company but I can say she was polite, professional and very thorough throughout the whole process. I would highly recommend Lucy and BH for any future purchases/sales. Thank you

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

After working with Lucy Mouter from the…

After working with Lucy Mouter from the Newcastle branch over the past few months on the purchase of my commercial property I was very impressed with the level of service and professionalism she gave throughout.

Would highly recommend

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Used Bradley Hall for Mortgage

Recently used Bradley Hall for a mortgage and the process was very smooth. Gary Dobson answered all my questions, his attitude was very diligent and kept me informed right up until (and after) completion.

Will certainly use again in the future and would recommend to anyone needing support with a mortgage.

June 10, 2022
Unprompted review

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