Brandon Hire Station - Edinburgh Reviews 

67
TrustScore 4.5 out of 5

4.7

21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW Edinburgh, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The product was very good. Only complication was that I booked it in my name so I would have to be there at collection with my identification, whereas I wanted my son to collect it. Ended up getting... See more

Company replied

Rated 5 out of 5 stars

Reservation on internet was easy. The staff at counter were pleasant and wasted no time dealing with paperwork etc. I was shown the machine started and especially the emergency stop procedure. No pr... See more

Company replied

Rated 4 out of 5 stars

Great service in reserving and delivery, with fuel included it makes usage very straightforward. The tool (turf lifter) looked well maintained and worked superbly. Took a while to collect after use bu... See more

Company replied

Rated 5 out of 5 stars

Really friendly staff who helped lift equipment in and out of my car. Lawn aerator hired was in perfect condition when collected and did a great job hollow coring my lawn. Highly recommended.

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • 21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW, Edinburgh, United Kingdom

  • 01314 583 111

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 99% of negative reviews

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4.7

All reviews

(67)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The great customer service

The great customer service. Affordable prices and wide range of tools and machines for hiring. Highly recommend!!!

March 26, 2023
Brandon Hire Station - Edinburgh logo

Reply from Brandon Hire Station - Edinburgh

Good morning Sznyizsana, thank you for your review, and it's brilliant to know you'd recommend Brandon Hire Station, we hope you visit again soon

Rated 5 out of 5 stars

Brilliant service! Thanks again :)

Hired a floor sander, the price was great and so was the sander! Very easy drop off and pick up, would reccomend and definately use again.

March 14, 2023
Brandon Hire Station - Edinburgh logo

Reply from Brandon Hire Station - Edinburgh

Good morning Chris, thank you for the 5* review, we're so pleased you had a great experience with Brandon hire Station and that the floor sander was convenient to drop off and pick up, we look forward to seeing you again

Rated 5 out of 5 stars

First-rate service, quality, and condition of machine

Excellent process from ordering online to delivery/collection. First-rate service, quality, and condition of machine and communications for delivery and collection were consistent and professional. Competitive pricing is on offer, we would certainly repeat our custom and recommend BHS.

February 21, 2023
Rated 5 out of 5 stars

Sander hire experience

The equipment was delivered and help was given to me without asking. Everyone I spoke on the phone to alter my pick up date could not have been more helpful.
I would recommend this company for anyone who wants to hire equipment and I would definitely use them again.

February 17, 2023
Rated 5 out of 5 stars

I regularly use the Sighthill branch…

I regularly use the Sighthill branch and they're always really helpful. Friendly staff and they've usually got exactly what I need in stock. I don't go any where else for my tool & plant hire.

February 22, 2023
Rated 5 out of 5 stars

Hire of dehumidifier

Booking the hire of equipment online was straightforward and a query I had about the invoice was resolved very quickly to my satisfaction.
Staff at the hire centre outlet were very helpful.

January 6, 2023
Rated 5 out of 5 stars

Good service

Ordered online, collected and returned without any delays or fuss or hidden costs. Early opening hours made it easy to get the job done

September 1, 2022
Rated 5 out of 5 stars

Hired plate compactor and cement…

Hired plate compactor and cement mixer in consecutive weeks, excellent service from the team at Sitehill

September 7, 2022
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Reply from Brandon Hire Station - Edinburgh

Thank you so much for sharing your feedback, we'll be sure to share this with our team.

Rated 5 out of 5 stars

First class friendly service from start to finish

Hired an electric cement mixer from the Edinburgh Branch. From my initial phone call to make an enquiry, ordering online, right through to delivery and pick up the customer service was first class. I'm not in the trades so I had several 'novice' questions including asking about extension leads etc. The communication throughout the hire process was extremely good and a phone call 15 minutes before pick up was really appreciated. On top of that the kit was really easy to use and cheaper that elsewhere! I am so glad I took the electric mixer as it was pretty quiet and there were no fumes.
If I need to hire again I would call Brandon first.

August 23, 2022
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