Sleep Consultant & Parent Adviser. Reviews 218

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, clear guidance, and supportive approach, which instilled confidence in them. Many highlight the effectiveness of the product and service in establishing routines and improving sleep patterns, leading to significant positive changes for their families. Reviewers frequently mention the excellent customer service, appreciating the availability and quick responses, as well as the overall positive user experience. However, some customers also noted that the process could be stressful due to a firm and direct approach. A few people were dissatisfied with the lack of flexibility and perceived harshness, particularly regarding the handling of their babies and the expectation of crying. One reviewer also mentioned that the communication style was not well-received by family members.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their expertise and effectiveness. Many... See more

Product

Reviewers highlight positive aspects of the product, with many reporting that their babies started sleeping... See more

Service

Customers had positive experiences with service, praising the clear guidance and expertise provided. Many... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the invaluable support... See more

User experience

People report positive experiences with the user experience. Many customers found the structured routines to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our daughter at 20 months went from being a really good sleeper to refusing to get in her cot at night, leading to a very extended bedtime routine. She also started waking up during the night wh... See more

Company replied

Rated 5 out of 5 stars

Brenda night nannied for us from when our son was just two weeks old right through to 3.5 months, and by the time she left us he was sleeping consistently from 7 to 7 every night. What made Bre... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied

Rated 5 out of 5 stars

Brenda transformed our daughter’s sleep with her clear guidance and expertise. We went from having a 3 month old baby who would only day sleep in the sling to a baby sleeping 7pm-7am and happy to sle... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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Rated 5 out of 5 stars

No exaggeration to say Brenda saved my life

Brenda came into my life at the perfect time. I felt pretty much at rock bottom after 15 months of cosleeping, breastfeeding to sleep and wakes every hour. We had all the sleep associations you could think of and I just thought my boy wasn’t a good sleeper.

Ive tried and failed with sleep training in the past so I was slightly hesitant at first, thinking I don’t want to spend a lot of money only to fail again given he was a toddler now and a pretty stubborn, strong-minded one at that.

But Brenda reassured me that her method will work if I just follow everything to a T and trust the process. So we went ahead and my life changed almost overnight. After 3 nights he was basically sleeping through 12 hours. Having Brenda on hand on WhatsApp to iron out any issues and just to get reassurance was so helpful. We stuck the course and now it’s been a couple of months and my life is completely changed. I not only have my evenings and sleep back but my mental health is so much better and I can be a better parent during the day with all my energy replenished for my lively and active boy.

Best money I’ve ever spent as a parent!

If you’re struggling with sleep and need someone to just tell you what to do without any frills then reach out to Brenda!

Thanks Brenda ❤️

January 13, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Aqsa. It must be helping a lot to have your sleep over this very busy time. Keep up the good training! Get back to me anytime you need further help. I wish you all the very best moving forward... :-)

Rated 5 out of 5 stars

We were recommended Brenda and she…

We were recommended Brenda and she didn’t disappoint. We have a one year old
Daughter who took sometimes 2 hours to get down to sleep and was up every hour, then rising at 4/5am every day, this had been the case for a year and we
simply couldn’t go on like it.

Brenda came to our home on the Saturday and by Monday eve Tippy slept 12 hours.
We were given bespoke and clear instructions/guidance to suit Tippy and had 24-7 contact for any Qs along the way, of which she replied promptly.
A month has passed and she has continued to sleep 7-7. It’s completely changed our lives in multiple ways! All of us are so much happier and we feel like we have our life back as a family and as a couple. We are very grateful to have worked with her.

She is the real life Mary Poppins…we will use her again and again, when we have more children. My only regret is not finding her earlier!

January 31, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kitty. You all did very well. You listened and carried out my advice. I am very pleased for you all and it is life changing. Continue the good work. Get back to me anytime you need assistance again. :-)

Rated 5 out of 5 stars

I was co-sleeping for 5 months

I was co-sleeping for 5 months, desperate for change and for my son to sleep independently. He also had bad eczema which was keeping him restless and awake.

Brenda’s methodology and skill has lead to him sleeping in his own room, through the night, able to self soothe and much happier in himself and his skin has improved.

Brenda can cleverly understand the family dynamic and introduce ways of working which each child which suits them and the mother.

My life has changed and Brenda offered support and tough love which is what I needed for things to change.

Thank you Brenda !

March 3, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Natalie. Yes, a bit of tough love goes a long way.... Also glad to hear the eczema has improved. Keep ahead of the little man and adjust accordingly. Get back to me anytime you need assistance. :-)

Rated 5 out of 5 stars

4.5 month old sleep transformation

Our 4.5-month-old had gone from waking just twice a night to waking every 1.5 hours, and there seemed to be no end in sight. Exhaustion doesn’t quite cover it — we felt completely lost. We thought we were “doing everything right,” yet every source of advice seemed to contradict the last, leaving us unsure what to change or where to begin.

Brenda came highly recommended by a friend who called her a true “sleep wizard.” By that point we were willing to try anything, even with a healthy dose of scepticism.

She spent one afternoon with us and our son, and incredibly, he has slept through the night from the very day we met her. We are genuinely shocked by the transformation and deeply grateful for her calm guidance, insight, and experience. Thanks to Brenda, we’ve regained our sanity and feel like the best, most present parents we can be again. We can’t recommend her highly enough.

Bo, Luke & Finn

February 2, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, yes, what a transformation! You listened well and applied the advice. I only needed to keep you focused. Things should continue. The routine will need tweaking ahead but my advice should hold you steady there.... :-)

Rated 5 out of 5 stars

We couldn’t be more grateful to Brenda…

We couldn’t be more grateful to Brenda for helping us getting our son to sleep trough the night. Theo now sleeps peacefully in his cot in his own room. We would 100% recommend her.

December 31, 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sana, you have trained him well. Everyone will be happier for it. :-)

Rated 5 out of 5 stars

Life changing sleep help!

Brenda was a wonderful help with implementing a routine and sleep training our son. Before we started with Brenda our 6 month old “Velcro baby” was waking constantly through the night, co-sleeping, only able to sleep when breastfed to sleep and did not have a reliable nap schedule. After a week of Brenda’s routine our little boy slept through the night in his own cot! Brenda was extremely responsive and dealt with us completely remotely from South Africa. Brenda is firm but kind, she has so much experience and a natural instinct with babies, you have to be willing to stick to her approach and be consistent but the results will be well worth it! Thank you Brenda!

February 6, 2026
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Reply from Sleep Consultant & Parent Adviser.

....and thank you Pascal.
He is a lovely boy but needs to be part of your family not head of your family! You have done well while not being at home to get a great result, keep up the good training and whatever happens ahead the good sleeping will come back after any hiccups if you make the effort to get him back on track. :-)

Rated 5 out of 5 stars

A lovely experience with Brenda

A lovely experience with Brenda! She assisted us in sleep training our 2 year old and 3 month old. We found her approach to be firm but absolutely effective and resulted in us now having two wonderfully sleep trained babies (and in turn… our full nights of sleep are back which we’re very grateful for!!) During the time she was with us- she was responsive, always on hand to help and we found that she often assisted us with issues outside of sleep training (such as digestion). I’d highly recommend Brenda to any new/existing parents who are struggling with lack of sleep and routine.

January 11, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Ektaa for those lovely words. :-)

Rated 5 out of 5 stars

Hiring Nanny Brenda was one of the best…

Hiring Nanny Brenda was one of the best decisions I’ve ever made as a single mum. From the very first visit, she calmly and confidently re-established structure and discipline in my home, addressing my 4-year-old’s challenging behavior in a way that was firm, kind, and incredibly effective. What felt overwhelming and out of control before quickly became manageable and clear.

Beyond behavior, she also achieved something I have been struggling with for a long time: she trained my child to sleep independently. The impact of this alone was life-changing. Over the three weeks that followed, her ongoing phone support was invaluable, she guided me through real-life situations, reinforced consistency, and gave me the confidence to hold boundaries without guilt or stress.

Today my child clearly understands expectations and limits, feels more secure because of them, and is happier overall. As a parent, I'm calmer, more confident, and genuinely enjoying time with my child again. My home feels peaceful instead of chaotic. The change in such a short time was drastic, lasting, and deeply positive. I'm incredibly grateful for her expertise and support and would recommend her without hesitation to any family struggling with behavior or routines.

January 12, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

For somebody whose first language is not english Federica, you have put together a very overall description of how your family life has changed for the better with my assistance. That alone tells me you are capable as a single mum of giving your daughter the best home life to expand her potential in the world. Well done you! :-)

Rated 5 out of 5 stars

Thank you Brenda

Brenda was very helpful in giving us the confidence to sleep train our 5 month old little girl alongside a clear daytime routine.

The experience was quite tough initially (lots of protesting from our little one) and Brenda’s style won’t be for everyone as she is very direct - but with a bit of patience and some small tweaks, she now sleeps through the night and is better at napping… it works, thank you!

February 5, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Parents in a state of sleep deprivation and at the same time overwhelmed with too much information while trying to deal with the demands of their child/children need clear and direct advice. It is very easy to get lost and loose the momentum.
By giving clear easy and direct advice to follow it is easier to focus and get past those initial days at the start of sleep training which are never easy. :-)

Rated 5 out of 5 stars

Our 8 month old daughter went from…

Our 8 month old daughter went from waking every couple of hours at night to sleeping through from 7pm - 7am. We are so grateful to Brenda to have our evenings back, and a consistent routine!

January 9, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Claire. Yes, after a day of childcare you need time to yourself and a break away from your child. This enhances a healthy relationship with your child. 😊

Rated 5 out of 5 stars

Game changing

Brenda was incredibly helpful to get our baby sleeping and feeding better. She’s literally completely changed our lives and our baby is happier, calmer and sleeping when he is supposed to! She understands babies and you have to trust the process and try what she says! It works!

January 5, 2026
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sophie for your kind words. :-)

Rated 5 out of 5 stars

Brenda is magic

Brenda is magic! Our son was an absolute nightmare to put down for bed and at 7 months was still waking several times in the night. The first night Brenda helped us he fell asleep immediately and slept for 12 hours. The process took about 2 weeks and it wasn’t always easy but Brenda was incredibly helpful, motivational and kept us feeling like we were on the right track. Her approach is very no-nonsense, rational and quite strict but it really worked for me and was an outlier among all the “responsive/gentle” approaches that didn’t work for us. My son is now nearly 3, has slept 12 hours ever since (and never fights or cries at bedtime). He’s an angel. We’re calling Brenda again for our 4 month old now to make sure we get on track early because nothing has made our parenthood journey easier than having a child who sleeps reliably!

January 19, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Yes, indeed Gabriela, it makes all the difference to your parenting journey if you have had more sleep. Getting advice and a bit of support along the way can make such a difference. You should get the same experience with your second child. :-)

Rated 5 out of 5 stars

Straight talking practical advice

Brenda provided clear and no nonsense advice that enabled us to have a sleeping baby in 48 hours! Brenda is clearly an expert and was on hand to provide advice on a range of subjects. Of course the hard work sits with the parents but if you are needing a change - Brenda is your lady!

December 3, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Louisa.
If the parents were to doing it they would never learn through the process. I do provide overnight support should the parents need a night off. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda is magic

Brenda is quite literally magic! within less than a week our son was sleeping 7-7 I couldn't believe it! Our son was a nightmare going to bed and was waking multiple times during the night. Since the day she visited our house and told us what to change its transformed our evenings and made everything so much better! She was always on hand with any questions we had and we didn't want our time to end with her we even extended it so we could have contact another 2 weeks. Thanks to Brenda we now are getting back our night time sleep! She is always willing to help even a few month down the line still makes contact to see how we are getting on and gives advice! Thank you Brenda for being so amazing!

July 31, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

….and thank you for that lovely review! 😊

Rated 5 out of 5 stars

Brenda was an absolute lifesaver for…

Brenda was an absolute lifesaver for our family. Her support, knowledge, and calm guidance made a real difference in our child’s sleep and in our confidence as parents. She is kind, professional, and truly knows what she’s doing. I’m incredibly grateful for her help and highly recommend her to anyone struggling with sleep.

January 12, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Ciao Alena, thank you for your kind words.
Get back in touch anytime. :-)

Rated 5 out of 5 stars

So thankful to Brenda for her support and expertise!

Brenda was recommended to me by a very dear friend and I'm so grateful to have been offered such a fantastic support at a really difficult time. I was totally lost with my 5 month old son's routine and both my husband and I couldn't understand how to get him to take naps or sleep through the night (even after reading many resources, trying different methods, apps etc). I was up every 1-2 hours each night with my son and really starting to feel the strain before arranging to meet with Brenda and use her services as a sleep consultant. Brenda is very thorough, she gave structure to my son's routine and offered fantastic advice that I will never forget. Having her 24/7 support for 3 weeks helped enormously as both my husband and I were a little nervous to start sleep training but she encouraged us each day. I would 100% ask for Brenda's help if I had another child as our son now sleeps through the night, takes his day time naps and has a complete routine that's clear to follow. I really can't thank Brenda enough for her time and expertise!

January 7, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Lorna. It was so nice to visit and meet you all. I am so pleased your son is now sleeping well. Most of all you know how to keep everything on track and have more confidence. :-)

Rated 5 out of 5 stars

Excellent!

We cannot recommend our sleep consultant highly enough. From the very beginning, she took the time to truly understand Leo, our family, and our concerns, rather than offering a one-size-fits-all solution. Her guidance was clear, and incredibly reassuring, which made the whole process feel manageable and supportive.

Thanks to her expertise and encouragement, Leo’s sleep has improved beyond what we thought possible.She was always available to answer questions, adjust the plan when needed, and celebrate the small wins along the way. The difference in our household has been life-changing — more rest, less stress, and a much happier child.

If you’re feeling exhausted, overwhelmed, or unsure where to start with your child’s sleep, we can honestly say you’d be in the best possible hands.

December 12, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

What a lovely review, thank you sooooo much.

Yes, to really understand what is going on within the family dynamics you have to make it personal and it is what I try to do for each family. This gives me a better understanding and I can give the one to one support needed to reach all the goals. :-)

Rated 5 out of 5 stars

Brenda

With Brenda’s help our 10 month old baby boy has started sleeping through the night. We cannot recommend her highly enough. After meeting with us, Brenda came up with a new schedule for the baby and a few tweaks to his feeding. We followed this and within a short time our baby was sleeping through the night. Brenda was very supportive throughout the process.

December 15, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, keep up the good training! You are heading in the right direction for more silent nights...... :-)

Rated 5 out of 5 stars

The only number you need

To quote a friend on the birth of our first daughter: “get rid of anyone else’s number; the only one you need is Brenda’s.” Brenda is a first-rate sleep trainer, who combines years of experience with a no-nonsense style that guarantees results in days. We worked with Brenda from days after our daughter was born, and she was on hand to answer all our questions and concerns. Both my husband and I were anxious about sleep but by following Brenda’s routine during the day, our daughter was sleeping through the night (with one 30m wake) by 4 months. The routine also gave us visibility on when our daughter would nap during the day which in turn made childcare much more manageable. I heard horror stories from my antenatal group of children not sleeping until midnight or starting their day at 2am, but with Brenda’s help we avoided those situations entirely.

January 2, 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you. I hope your break away is going well and look forward to seeing you all again this weekend. Bring on lots of sleep in 2026!

Rated 5 out of 5 stars

Game changer

Brenda worked with our family for two months, and we couldn’t be more grateful for her support. She brought a wealth of knowledge, teaching us helpful tips and tricks. She provided us with a routine on day 1 which was a game changer for us. It provided us with a plan for the day and allowed us to get on top of things rather than just waiting for the next thing to happen.

Brenda’s help allowed me the time to recover and thanks to her expertise, our baby is now sleeping through the night. Brenda is calm, reliable, and has a wealth of knowledge —truly an excellent night nanny. Thank you Brenda!

July 1, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sophie. I hope R is still moving in the right direction. Enjoy your evening and start to 2026! :-)

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