Sleep Consultant & Parent Adviser. Reviews 218

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, experience, and ability to deliver results, often describing them as brilliant and masters in their field. Many people highlight the effectiveness of the service in transforming sleep patterns and establishing routines, leading to happier babies and well-rested parents. The guidance provided is often described as clear, reassuring, and instrumental in building confidence for parents. However, some customers found the approach to be incredibly stressful, harsh, or rigid, with a lack of flexibility and responsiveness to the baby's discomfort. A few other people also felt that the communication style was direct and that the service did not provide advice on broader behavioral issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their knowledge, effectiveness, and... See more

Product

Consumers find the product to be highly effective, with many reporting that their babies started sleeping... See more

Service

Reviewers highlight positive aspects of service, with many praising the clear guidance and expertise... See more

Customer service

People report positive experiences with customer service, highlighting the invaluable support and guidance... See more

User experience

Customers had positive experiences with user experience, finding that the structured routines provided a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our daughter at 20 months went from being a really good sleeper to refusing to get in her cot at night, leading to a very extended bedtime routine. She also started waking up during the night wh... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied

Rated 5 out of 5 stars

Brenda night nannied for us from when our son was just two weeks old right through to 3.5 months, and by the time she left us he was sleeping consistently from 7 to 7 every night. What made Bre... See more

Company replied

Rated 5 out of 5 stars

Brenda is absolutely a master in her field. Successfully helped both of our children sleep through the night (now 4 & 2 yo). Brenda is a wonderful person but uses the right level of authority/energy t... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A pathway out of the trenches!

We enlisted Brenda’s help following a recommendation from friends. She came to assist with my 8 month old baby - who was waking 8 times a night, and my 4 year old with some structure and behaviour issues. Within 3 nights, our baby was sleeping through from 7pm - 6:30am. Our 4 year old also made some big leaps forward. Brenda’s approach is direct, no nonsense and exactly what we needed to give us a clear pathway forward. We were utterly in the trenches and Brenda gave us the tools to pull us out.

September 8, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you ELW. You won't get back to that place now you are more confident, in control and have learnt more about sleep training. Well done! :-)

Rated 5 out of 5 stars

Routine and Sleep training

Brenda came to help us with our 3 month old baby and her experience and expertise is second to none. Within minutes of being with our daughter she had sussed her out perfectly and managed to establish both a day routine which included non contact naps (so I finally had my hands free!) and also within a few days our baby was sleeping through the night. Our daughter is SO much happier because of it - both feeding better and getting enough sleep and knows her routine. She even smiles when you put her down awake in the evening as she is so happy to be in her cot. It really has been a game changer for us.

November 6, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Victoria. Keep confident and in control. You are doing a great job. Tweak the routine in the weeks & months ahead. :-)

Rated 5 out of 5 stars

Brenda helped us with our 4.5 year old…

Brenda helped us with our 4.5 year old and 2.5 year old, the latter having gone from sleeping through the night to a two hour screaming match at bedtime and waking up every hour post starting nursery wanting me to sleep with him. Brenda is no BS but our boys have slept through the night for the last week or so and I can breathe again!

October 13, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...deep breaths.... they tell me that at my gym. Well done, keep up the good training. :-)

Rated 5 out of 5 stars

Life changing!

We first met Brenda in 2023 after struggling to get our 5.5 month old to sleep without contact /follow a routine. Within 36 hours our daughter was sleeping through the night in her own room and has been ever since - she’s now 2 years old!
Brenda’s no nonsense approach really works and she’s now training our 12 week old.
I’d highly recommend as it really is life changing!

October 29, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you R, yes, two children sleeping through when you get there is a great achievement. Well done! :-)

Rated 5 out of 5 stars

From Stair-Walking to Independent Sleep

Before working with Brenda, sleep was a nightmare. Our baby would only fall asleep if she was in our bed or physically on one of us, often requiring us to repeatedly go up and down the stairs to rock her to sleep. Brenda was a game-changer, helping her achieve independent sleep—a massive relief and a step toward independence for everyone. The method proved tough, and because my baby was a bit underweight, I got scared and stopped following the full guidelines. Predictably, at 6 months, the frequent two-hour wake-ups have returned. I now need Brenda's help to fix this and get us back on track

June 23, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Gaia, I hope to help you again second time around. :-)

Rated 5 out of 5 stars

Brenda is amazing and the routine was…

Brenda is amazing and the routine was implemented and followed pretty much immediately. Lucy had no real issues adjusting and we now have our nights back. Thank you so much Brenda!

October 23, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you D G. Enjoy your sleep! :-)

Rated 5 out of 5 stars

Great Advice!

Brenda helped us with our 2 year old’s sleep regression and her advice was spot on! She also helped us with our second child when he was born and her advice was invaluable. Thank you Brenda!

August 30, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Aisha. Such good boys! :-)

Rated 5 out of 5 stars

Repeat client

Brenda has helped us with two night nannying jobs, with our 2 children and is so great at establishing a good routine and strong sleep foundations. Babies understand her no firm approach. We also had her back to help us with our 4 year old with early wakings.

September 13, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Victoria. I am sad not to be helping you third time around. :-(

Rated 5 out of 5 stars

Simple but entirely effective

Simple but so, so effective. I’m almost embarrassed how simple it was to get our baby girl sleeping well, both during the day and at night, but that’s where Brenda’s decades of experience comes in. We started when our daughter was 2 months and she’s been sleeping through the night pretty much ever since. It’s given me the confidence to know how to respond to her, and our days have a lot more predictable structure which is better for everyone. She is the smiliest happiest little girl, and I’m sure it’s because she sleeps and eats so well now. Overall would recommend to any of my new mum friends and in fact have done so.

September 17, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Georgia, and it was done all online because you were overseas. Never easy with a young baby. Keep up the excellent training. :-)

Rated 5 out of 5 stars

Brenda is brilliant (even magic).

Brenda is brilliant (even magic).
We had her for both of our daughters, 2.5 yo and 2month-old. The older one had difficulties to go to bed during the night and kept waking up and cries for us during the night. After the visit of Brenda, she started to sleep by herself and rarely cries during the night.
Our youngest took only 2 days to get on the routine Brenda gave us, and slept from 7pm since the day of Brenda’s visit. And now slept through the night.
We got our life back post 7pm, both kids sleeping sound until morning.
Thank you Brenda!

September 23, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words. Yes, life must be very different with two sleeping beauties! Keep ahead of the routine, you are doing a great job! :-)

Rated 5 out of 5 stars

Brenda helped us establish a routine…

Brenda helped us establish a routine with our 8 month old, giving us more structure to our day, and hugely improving overnight sleep and naps. We’re in a much better place now. Brenda was very supportive and easy to get hold of / ask questions throughout the process. Thanks Brenda!

September 28, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Abi. Keep ahead of the little one, you are doing a great job! :-)

Rated 5 out of 5 stars

quick and effective

we used brenda as ur two year old son was having trouble sleeping, specifically waking up several times during the night, and crying. which was causing alot of stress to both myself and my wife, as well as not being great for him. WE had Brenda come over and talk us through her experience and what we should do. Whilst her service was not exactly cheap, it was effective and within 2 weeks or so our son was sleeping much better. Brenda's approach has aspects of "tough love", and if you cant be tough, it will take longer to sort out, but it works

June 6, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Afzal. All the best to you and your family :-)

Rated 5 out of 5 stars

Night Nanny

Brenda did a number of nights for me and my newborn from the age of 3 weeks. She is extremely reliable, professional and communicative. She allowed me to get some much needed rest and provided guidance around an outline of a routine. I never once heard my little one cry and was able to get some rest with complete peace of mind. I'd definitely recommend Brenda as a night nanny.

September 30, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Katherine. You know where i am am if you need any more help. :-)

Rated 5 out of 5 stars

If I could give Brenda’s services ten stars I would

Brenda visited my family four nights ago and already our lives are all immeasurably better. The first night after Brenda’s visit my 12 week old son went from multiple wake-ups and night feeds (we had been using a very qualified maternity nurse) to a very peaceful night. My son is happier during the day on Brenda’s expertly suggested routine as am I.

My only wish is that I had found Brenda sooner.

October 8, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Good morning, you are making me blush! The routine has been followed and you are making an effort. The combination of both has got you to this place. Well done to everyone. :-)

Rated 5 out of 5 stars

HIGHLY RECOMMEND!

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us the confidence to allow him to self settle and was always available if we ever had any questions or just needed some reassurance. Her firm nature worked perfectly for our family and we couldn’t recommend her more if you want a no nonsense fix to your child’s sleep issues.

September 5, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sarah. You have trained him well. Adjust the routine accordingly as you move forward. Continue what you learnt in the last 3 weeks with me. Enjoy your sleep! 💤 :-)

Rated 5 out of 5 stars

We highly recommend Brenda

We highly recommend Brenda! She was our night nanny for the first 2-3 months after having our son. She was fantastic at getting us into a routine which gave us some very valuable predictability in a very unpredictable period of time. She also seamlessly got our son sleeping 10-7 very early doors (without any distress for him) and was invaluable in giving my husband enough sleep to be able to work!! She was also a pleasure to have around and has a cracking sense of humour. Thank you so much Brenda!!

July 1, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Zara, hopefully we will do it all again one day! :-)

Rated 5 out of 5 stars

We reached out to Brenda to get help…

We reached out to Brenda to get help with our toddler for feeding issues. Brenda was amazing! She gave us great advice and tips, things to implement, and her recommendations were showing effect from day 1! It was magic! We had been troubled with her feeding issues for a while, had seen doctors and feeding therapists previously with no success. Then we met Brenda and it seriously changed our life for good very quickly as our toddler began eating solids the day we started implementing her methods. Within the time of a week, we had a toddler who began feeding herself and even asking for food! We are extremely pleased with the outcome and grateful to have found Brenda to help us!! Highly highly recommend to any family who struggles with feeding issues for their little one! Thank you Brenda!

October 4, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Enjoy seeing Mila eat and I hope she is now enjoying eating her food. Keep up the good training. Well done. :-)

Rated 4 out of 5 stars

Brenda was very responsive and straight…

Brenda was very responsive and straight forward to work with. She is clearly very experienced, especially with babies. I’ve given 4 stars as her style of communication is quite direct and the grandparents didn’t like it…! I also thought she would give a little bit more advice with respect to my elder daughter and her behaviour (3 y.o.) but I think her specialism is really younger children. Nevertheless she does “what she says on the tin”. And both my children are now sleeping well.

August 19, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

There was a lot to sort in 3 weeks. As always I gave it my best and I enjoy working with children right up to 10 years and beyond. My experience is far more extensive than most sleep trainers.
Glad to hear they are now both sleeping. :-)

Rated 5 out of 5 stars

Brenda is Amazing!!

Brenda is absolutely a master in her field. Successfully helped both of our children sleep through the night (now 4 & 2 yo). Brenda is a wonderful person but uses the right level of authority/energy to assure we 'did the best by both children'. All advice given was not too invasive and within weeks we had pre 5am wake ups shift to post 6am, with both kids now sleeping well over 11 hours. Do not give it a 2nd thought, if you are experiencing any issues as Brenda will bring bliss back into your home.

July 26, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Ash, I like your description of bliss......ah. Keep up the good training. :-)

Rated 5 out of 5 stars

Great!

She was very thorough and with a few changes our son went from being a terrible napper to doing 2 great naps a day and sleeping from 7pm-7am and he had previously been waking up at 5:30am!

August 11, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Anne, yes we transformed him! Keep up the good training. :-)

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