Sleep Consultant & Parent Adviser. Reviews 218

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, experience, and ability to deliver results, often describing them as brilliant and masters in their field. Many people highlight the effectiveness of the service in transforming sleep patterns and establishing routines, leading to happier babies and well-rested parents. The guidance provided is often described as clear, reassuring, and instrumental in building confidence for parents. However, some customers found the approach to be incredibly stressful, harsh, or rigid, with a lack of flexibility and responsiveness to the baby's discomfort. A few other people also felt that the communication style was direct and that the service did not provide advice on broader behavioral issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their knowledge, effectiveness, and... See more

Product

Consumers find the product to be highly effective, with many reporting that their babies started sleeping... See more

Service

Reviewers highlight positive aspects of service, with many praising the clear guidance and expertise... See more

Customer service

People report positive experiences with customer service, highlighting the invaluable support and guidance... See more

User experience

Customers had positive experiences with user experience, finding that the structured routines provided a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our daughter at 20 months went from being a really good sleeper to refusing to get in her cot at night, leading to a very extended bedtime routine. She also started waking up during the night wh... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied

Rated 5 out of 5 stars

Brenda night nannied for us from when our son was just two weeks old right through to 3.5 months, and by the time she left us he was sleeping consistently from 7 to 7 every night. What made Bre... See more

Company replied

Rated 5 out of 5 stars

Brenda is absolutely a master in her field. Successfully helped both of our children sleep through the night (now 4 & 2 yo). Brenda is a wonderful person but uses the right level of authority/energy t... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

No nonsense, clear, sleep training

Brenda's help was invaluable when it came to sleep training my four month old son. He is quite a heavy boy and I had resorted to rocking him up and down in the dark with music and a dummy at every nap and bedtime, with limited success. Naps were 30 minutes long and he was waking up every 45 mins from 2/3am. My back was killing me and I was in a permanent state of exhaustion.
Luckily Brenda swooped in and sorted us both out within 3 nights (she had to train me too!). Her methods are slightly old school (no holistic sleep training here) and there is a level of crying that you will not avoid, but mostly only the first night. I would say if you can't stomach it, perhaps this is not the right method for you, but my son is so much happier for it. He now sleeps through the night and he loves his bedtimes and sleeping in his own room. He is also a much easier baby during the day.
Brenda was always very sweet with him and the few nights she stayed over I'd come down in the morning to find him beaming at her.
I feel like Brenda has given us both the gift of sleep and could not recommend her more.

July 25, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you KS. I don't think if we had done holistic sleep training it would have worked with your son. You certainly would not have got to that great place after three nights. Keep up the good training! :-)

Rated 5 out of 5 stars

Brenda is nothing short of exceptional

Brenda is nothing short of exceptional. As new parents, the first months with our baby were some of the most challenging we have ever faced, from sleep difficulties to breastfeeding struggles and everything in between. Brenda brought a rare combination of traditional wisdom, practical strategies, and clear, direct guidance that cut through the noise and gave us confidence when we needed it most.

Although I wasn’t the one in direct contact with her day to day, I saw the difference her support made for my partner, and through that, for our whole family. She didn’t just provide advice, she gave us reassurance, structure, and the tools to get through what could have otherwise been overwhelming.

Her calm, professional approach, combined with her genuine care and deep expertise, made all the difference in helping us navigate the first year of parenthood. I cannot recommend Brenda highly enough to any parents seeking knowledgeable, compassionate, and truly effective support. She is a remarkable consultant, and we will always be grateful for the role she played in our journey.

And yes, all the rumours are true. Brenda has worked with some very high profile families, including a former UK Prime Minister, and it is easy to see why. Her reputation is built on real results and genuine care, and our experience only confirms it.

Thank you Brenda!!!

October 1, 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

OMG such a powerful testimonial, thank you so much Robin. Yes, we did not directly work together as you were at work but I am glad you could see the difference it made. You have a busy family life on top of your job so my help was needed. Keep up the good training and all the very best to you and your wider family. :-)

Rated 5 out of 5 stars

Brenda is the best!

Brenda has been an incredible support to us, her guidance and advice has helped us immensely with the routine and sleep of our 3 month old. She has decades of experience and can anticipate every situation. Don’t think twice and reach out to Brenda for help!

October 1, 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Good morning Karen, I hope you and the boys are well. Thank you for your kind words, much appreciated. You did so well listening and applying the advice. :-)

Rated 5 out of 5 stars

Brenda is The Expert in Baby Schedules

Brenda was fantastic and helped our baby girl find a consistent schedule that worked well for us and got her to sleep through the night. She had decades of experience and portrays that experience in a stern but helpful way - you must trust the process, it works! She gave us the comfort that ‘we’ are the boss… not the baby. Our baby quickly caught onto the schedule, stopped cluster feeding and took in larger amounts at the allotted feed slots. This has helped her gain weight and fight the bottle less. She’s 3.5months old and now sleeps 7-7, after dropping the dream feed! Thank you Brenda - well worth the £££!!

August 15, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Brendan. Keep up the good training and get back in touch anytime you need further help. :-)

Rated 5 out of 5 stars

Thank you Brenda!

We contacted Brenda when our 3.5-month old daughter started waking up every 30 mins - 1 hour in the night and we’d entered into some bad habits, including needing to rock her or feed her to sleep and running to her during the night at any noise. We had no routine (even though we’d tried with some online) and life was very chaotic and sleep deprived! Brenda came to visit and gave us a routine to follow and, crucially, showed and told us how to make it successful.

For the midday nap, she showed us how to put her down and how to get her to self settle - and for the first time ever, that night she went to sleep by herself in her cot (after a tough 45 mins of crying), and after only a couple of wakes for a few minutes throughout the night, slept through to 7am. After that first night, it was smooth sailing. She went down by herself with very few tears for every nap and has generally slept from 7-7 ever since with the odd wake up here and there.

I can’t believe what a difference it has made to our lives - we have predictability and certainty in the day and our baby is so much happier. She smiles all day and rarely cries. She used to cry on walks or in the car and she now loves both and puts herself to sleep when she is tired without complaint.

Brenda was on hand to answer any questions in the first few weeks and was always extremely responsive. We knew what we were doing wrong but it was integral having Brenda to help us execute sleep training, which we’d tried to do ourselves and failed!

As others have said, Brenda was firm and direct. She believes in her methods, and how you have to teach your baby that tears will not lead to you rushing to them. This is not for everyone. I had always told myself I wouldn’t sleep train, and there have been some really really hard moments, but I’m a complete convert to the approach. We’re all much happier and our baby cries 90% less than before and thrives on the predictability of a routine and the ability to fall asleep by herself.

July 7, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

That really was a 5 ***** review! You went into such detail and how life dramatically changed for everyone. I hope other mums read this, thank you. :-)

Rated 5 out of 5 stars

Life Changing!

Hiring Brenda as a sleep trainer was the best decision we made. Our 18 month old daughter was going through a sleep regression, specifically waking up multiple times at night. We tried many things ourselves but nothing seemed to work. We finally hired Brenda and within a few days, our daughter was back to sleeping through the night. Brenda's approach is strict but she delivers results if you follow what she says to a tee.

Our daughter is currently sleeping 12 hours straight through the night and we could not be more thankful to Brenda. We would highly recommend her for any sleep training needs.

August 20, 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sohail, yes sleep & routine is working well and it should continue in that direction.
There will be slight adjustments as she gets older but I hope my follow up has given you the knowledge to adjust things accordingly when you see necessary. Get back in touch anytime you need assistance. :-)

Rated 5 out of 5 stars

Highly recommend Brenda

We were desperate when we called Brenda with a 5 month old baby waking every 1 to 2 hours. Brenda helped us to get back into control with a straight forward routine and troubleshooting, she helped cut through the conflicting information online, and kept us accountable which was crucial as our baby was more resistant than most! I’d recommend Brenda to all of my friends for "good" sleepers and "bad" sleepers alike because Brenda has a lot to teach and recommend starting around 8-10 weeks.

July 12, 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Eleanor, yes, you are right starting early at 8-10 weeks slowly moving your baby in the right direction and you don't get into a muddle further down the line! You are also not exhausted from broken nights sleep. Well done, keep up the good training. :-)

Rated 5 out of 5 stars

Brenda was excellent with our 2 year…

Brenda was excellent with our 2 year old son. Her approach is strict but we quickly learnt that was necessary in order to get the lasting results we have. She was responsive and supportive at all hours of the day or night. Within a week, he was sleeping straight through. Would highly recommend.

June 20, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emily. It was also great you had a 2 week holiday and he still continued to sleep well. Fabulous!

Rated 5 out of 5 stars

Best in the business

We hired Brenda for both of our children (a boy and a girl, so we've seen that her magic works regardless of the child!) and she is worth every penny. Her style is strict but clear, and produces very predictable—and seemingly effortless—results. We had originally booked Brenda well ahead of time for her sleep training expertise with our first-born, but for various reasons ended up with her as our night nurse from birth. She was so effective at understanding his needs and patterns that he naturally established a sleep routine by 8 weeks, and was already sleeping 12 hours at night by week 11. Unfortunately for Brenda, she had worked herself out of the job before he was even due to start sleep training proper! Our experience with our daughter was no different, and she took to Brenda immediately, matching our son's development almost to the week. Brenda's style is not for everyone, but if you're looking for the best in the business, look no further.

May 6, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Will, one of each, how nice is that? Keep to my sleep advice and both will give you no issues, such good sleepers. It was great to help you with both children. :-)

Rated 5 out of 5 stars

Brenda is fantastic

Brenda is fantastic! She was instrumental in helping us with establishing a routine for our 5 month old. Our son’s daytime napping has improved drastically after her programme - from being a baby who would only nap on me, he learnt how to fall asleep independently at more less the same times during the day. Before Brenda’s programme our son would wake up few times a night which Brenda managed to transform into a peaceful long sleep from 8 until 6/7 am. Her method is centered around establishing a feeding and napping routine and allowing the baby to learn how to fall asleep without being fed/rocked to sleep. We feel it has been unfairly labelled by some as the „cry it out” method - that’s definitely too dramatic. While it does involve some crying, for our baby it generally meant crying for 10-15 min max before falling asleep at the beginning and now even less so. First few days of implementing her routine are tough but then it gets so much easier for everybody. We would highly recommend Brenda to any parents whose little ones are struggling with any napping/sleeping/feeding issues!

May 17, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Aga for your detailed, fair review and successful experience of sleep training.
Too many parents use the term "cry it out," I have always used the term "controlled crying."
Meaning the parents are in control and there is a purpose and long term plan as to why they have left the baby to cry.
Keep cool in this hot weather and keep up the good training. :-)

Rated 5 out of 5 stars

Highly Recommend

We are based in Adelaide, Australia with our 5 month old son. Brenda helped us remotely with your son’s day time routine and sleep. Within 2 nights he was sleeping through the night. She was very responsive and supportive at all hours of the day or night (especially important given the time difference). Worth every cent

June 2, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Chiara. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda’s routine does what it says on the tin!

Brenda certainly delivers results and routine! Within 2 days our 6 month old went from waking 3 times a night to sleeping 7-7.
Brenda’s method certainly isn’t for the faint hearted but if you want your child sleeping well, that’s exactly what she will get you! She also helped us with a good feeding pattern and confidence which helped as we entered weaning territory.

May 26, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Andrew. You would have had less crying than if you had taken a more softly softly approach because that approach can prolong the end result. If fact you may never have got the result you now have 7-7 :-)

Rated 5 out of 5 stars

Brenda certainly got results

Brenda certainly got results, our baby went from not being able to sleep well at all to sleeping through the night after just one night of Brenda’s sleep training. It wasn’t perfect but it has been remarkably improved. We cannot fault Brenda on her results, however we found the process incredibly stressful and her approach / tone harsh and difficult at times. That said, we are pleased we did it and thank you Brenda for getting us our sleep again!

March 29, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Anna, yes, I agree, it was tough at times. He was a hard nut to crack but you could not go on as you had been. I hope the good sleep continues. :-)

Rated 5 out of 5 stars

Brenda’s support has been invaluable to…

Brenda’s support has been invaluable to us. Brenda has helped us with both our daughters and within days of meeting her our day to day routine was transformed, for the better! We have two very happy girls who have consistently slept through the night from 3/4 months. It is such a comfort to know that with all her experience she always has a solution and if you follow her advice it will work out! Brenda has a fantastic way with children and although the advice might seem extreme at first she has children’s (and parents!!) best interests at the forefront of everything that she suggests. Thank you Brenda!

June 23, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emma, keep both on track but you know where I am if you need any more assistance. :-)

Rated 5 out of 5 stars

I couldn't recommend Brenda enough

I couldn't recommend Brenda enough! She was such a huge help with my 2 year old and 6 month old.

We had been having problems with my 2 year old walking in the night and since the day she arrived after following her advice he stopped waking!

If we had any questions she was always available to help very quickly and left us feeling confident!

We have two children both sleeping through 🙂

January 25, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your review Katie. So pleased to catch up today and hear both boys continue to sleep so well :-)

Rated 5 out of 5 stars

Brenda gets the job done

Brenda gets the job done. Her methods are hardcore and may not be for everyone, but her plan worked for our 6 month old and we are enjoying him sleeping through the night and much better during the day now.

May 14, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Jessica, if we had gone slower there would have been more crying and would have taken longer to get a result. It is like a sticky plaster, if you go slowly it can be more painful.
Most parents want to get a result quickly as they are very tired.
Some things we do go more slowly like taking a dummy away or getting a baby under 5 months sleeping through the night but S is big, 6 months and on solids. There was no need to go slowly.
Keep up the good training. :-)

Rated 5 out of 5 stars

We have used Brenda twice now

We have used Brenda twice now, both times she has really helped. It's not only the initial help, it's the on-going support that really makes a difference. Thank you, Brenda.

April 25, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mark, glad to be of service! Keep up the good work. :-)

Rated 5 out of 5 stars

Brenda’s sleep training is life…

Brenda’s sleep training is life changing. Our 4 month old baby had been a terrible sleeper since birth. We were lucky if we could get a couple of hours from him a night. Brenda came along and within a few days our baby was sleeping for eleven hours uninterrupted. He now consistently sleeps through the night. Would highly recommend to anybody who is struggling with getting their baby sleep. Thank you Brenda.

June 11, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Eleanor for listening and following the advice. Keep ahead of P! :-)

Rated 5 out of 5 stars

Highly recommend getting Brenda's help

Brenda has been wonderful and helped us getting our 21 months old daughter back on track. Following many changes (house, new sibling) our daughter started having a terrible sleep. Brenda spotted straight away what the issues were and put a routine together so that we could get our daughter to sleep through the night again. It worked very well! Should we ever need more help, we will get in touch with Brenda straight away.

May 18, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Marion, keep up the good training. Get back in touch anytime. :-)

Rated 5 out of 5 stars

Sleep training triplets and singleton!

Brenda has helped us helped us twice and her methods have really worked with our children. We first met Brenda when she helped us with our triplets in 2022. We recently had another baby and called on Brenda's expertise again. Our 3 month old baby is now sleeping 7pm - 7am. Brenda is very responsive and helpful with any issues encountered during the sleep training process. We would highly recommend Brenda! Thank you!

April 28, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Irene. Keep on top of all the girls as you and Taimur are in charge! Keep ahead of Ellies routine.
:-)

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