Sleep Consultant & Parent Adviser. Reviews 218

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and reassuring guidance, often describing them as masters in their field. The service provided is highly effective, with many noting significant improvements in their children's sleep patterns and overall routine, often within a very short timeframe. Reviewers frequently highlight the clear, direct, and no-nonsense approach, which, while firm, delivers impressive results and instills confidence in parents. However, some people mentioned finding the process incredibly stressful and the approach or tone harsh and difficult at times, particularly regarding the strictness and lack of flexibility. A few other people also felt that the advice given was inappropriate or that the service did not meet their expectations for hands-on care, especially when expecting a night nurse rather than a sleep trainer.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, frequently describing them as knowledgeable,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the sleep... See more

Service

Customers consistently note positive experiences with service, particularly praising the effectiveness in... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the invaluable support and guidance... See more

User experience

Consumers report positive user experiences, with many finding that structured routines and clear expectations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied

Rated 5 out of 5 stars

Our daughter at 20 months went from being a really good sleeper to refusing to get in her cot at night, leading to a very extended bedtime routine. She also started waking up during the night wh... See more

Company replied

Rated 5 out of 5 stars

Brenda is absolutely a master in her field. Successfully helped both of our children sleep through the night (now 4 & 2 yo). Brenda is a wonderful person but uses the right level of authority/energy t... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Completely transformed our baby’s sleep

Brenda completely transformed our baby’s sleep. Previously we were dealing with numerous wakings, and barely getting a stretch of more than 3hours of sleep, often waking after an hour. Our baby now sleeps through the night and has settled well into their new daytime routine that Brenda provided.

June 2, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mercedes, keep ahead of the routine and adjust accordingly as baby grows. :-)

Rated 5 out of 5 stars

Brenda set our daughter up to be a…

Brenda set our daughter up to be a superb sleeper from 5month. So when we hit a regression and anticipated change from cot to bed at 2.8 we knew who to call to tell us what to do. As was before, Brenda steered the ship through the rocky seas and into the calm. We truly could not have gotten back to an ideal sleep routine for her and us with out Brenda. Her three week support means you get to witness the transformation from before to after the routine settles in. Her guidance sets you up with tools to be successful after her departure. She is wealth of knowledge and experience and so you get access to a lot of information and best practice.

June 2, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Rebecca, I am looking forward to working with you again! :-)

Rated 5 out of 5 stars

Best decision ever to contact Brenda

Best decision ever to contact Brenda. She was the push we needed to change our Way of doing things. We live in denmark and that worked fine as Well. Our daughter is 5 and our main issues were eating and behavior.

May 5, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Birgit, so pleased it has helped your daughter. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda the Baby Whisperer

Brenda is an expert. Top of her game. We cannot recommend her highly enough. She has transformed our lives as parents.

We consulted Brenda when our 5 month old’s sleep had gone awry over the preceding few weeks.

Brenda parachuted in to the rescue (her responsiveness to enquiries can only be unrivalled). Within a couple of nights our baby transformed from waking every few hours and with hideous drawn out bedtimes, to sleeping through (and properly - no dream feeds - 7pm to 7am). We now pop our baby down and walk out each night and there is no crying.

It was not only the sleep. Brenda also:
- Provided advice to help our baby accept a bottle (a success);
- Transformed our baby’s feeding - from being a serial snacker to having fewer fixed and effective feeds;
- Has changed our baby through the routines to a happy one (previously the days were difficult as our baby was often grizzly).

We knew what we should be doing, but executing it whilst emotionally intertwined was challenging. Brenda made us accountable to her, and caused us to follow through with what was needed. Her direct style yields results. There’s no messing around.

Magician; baby whisperer; whatever it is, Brenda’s input has been genuinely unbelievable. Thank you.

May 21, 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Julia, we got there in the end with the sleep training and the review! :-)

Rated 5 out of 5 stars

Brenda has been such a brilliant…

Brenda has been such a brilliant educator and support for us to get our baby into a routine that works & that is suited to his needs. We really appreciated her no-nonsense approach to the training and her strictness had firm reasoning. She explained why we needed to be strict with it and what would happen if we weren’t. Within a few nights we had weaned our (then 6 month) baby off his night feed & he slept through 7-7!

The WhatsApp support we had the following weeks was so helpful with a few tweaks made to the schedule based on feedback. Brenda was also quick to answer any queries we had. By the end of it we felt confident that we had the tools/understanding to keep going ourselves with our finalised plan.

We’d recommend Brenda to anyone who is thinking about sleep training, it really has been life changing! Our baby is happy in his routine and so are we. It’s been amazing to have our evenings back without thinking about dream feeds and inevitable night wake ups, plus knowing we will also get a good nights sleep ourselves is just great. Thank you, Brenda!

May 1, 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Victoria for the lovely review. Keep up the good training and use the whats app group as a reference. Get back in touch anytime. :-)

Rated 5 out of 5 stars

Such a life changing experience…

Such a life changing experience working with Brenda! Our ten month old had been waking up every 1-2 hrs for two months and she got us to her sleeping through the night in a week. Her supportive and encouraging coaching really enabled us to get there. Thanks so much Brenda!

April 3, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sara, so pleased to hear it is going so well :-)

Rated 5 out of 5 stars

Brenda - night nanny

Brenda was such a helpful, experienced and reliable night nanny for our son from birth to 8 weeks. Having Brenda throughout the week to give advice and most importantly enable us to get a full nights sleep was invaluable.
Would have no reservations in recommending Brenda

May 4, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Ronan, I hope you all enjoy your break in Ireland :-)

Rated 5 out of 5 stars

We had great success with Brenda.

We worked with her to sleep train our (almost) 6 month year old baby. Within 4 days we had baby sleeping in their own room and through the night. Brenda helped us to introduce a routine, which she strongly believes in, and gave us a kickstart on weaning.

The level of communication Brenda provides is fantastic. She is always very responsive to questions on sleep and other areas of care. She also takes the time to check in, providing a great level of support.

It was challenging to make the adjustments to begin with, when you're used to a certain rhythm with your baby. However, Brenda is on hand to answer questions and when you start to see the benefits for baby and parent it all starts to make more sense.

We are very grateful we took Brenda on!

March 18, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kathryn. Keep up the great training, doing a good job! Enjoy the long weekend and sunshine :-)

Rated 5 out of 5 stars

Brenda definitely gets results

Brenda definitely gets results! She came over to spend a few hours with us, meet our little one and see how we interact with him. She gave us a routine and over the next few weeks made little tweaks to build the right routine specifically for our little one.
We had tried the cry it out method before with no success, but within a few days with Brenda, bub’s sleep was transformed. We also got great advice on his eating and other habits.
Thanks Brenda!

March 29, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your review. Keep Bubs on track and get back in touch anytime. :-)

Rated 5 out of 5 stars

Brenda really is the best investment…

Brenda really is the best investment you will ever make! She is very firm in her approach which was exactly what my husband and I needed as we were falling into bad habits, as we did with our first child. Brenda came to our house and spent time to understand us and our son, and within an hour and a half, he was sleeping soundly in his cot (something he had NEVER done!) He is now sleeping through the night in his cot and following a great routine. Thank you Brenda for giving us our lives back!

April 23, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kate. Keep going and you should get the last bits sorted too. If not get back to me. :-)

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Brenda, who helped us successfully sleep train our 6-month-old. While it was tough at the start, Brenda's guidance and support quickly made a huge difference—within just a couple of weeks, our little one was sleeping 12 hours straight!

She was incredibly helpful whenever nap times needed adjusting or routines got disrupted, and always had thoughtful advice to offer. We tackled sleep training during a big transition period (starting with a childminder and weaning at the same time), and Brenda’s consistent support made it all feel manageable.

She was always available, insightful, and truly made a lasting difference to our family’s well-being. Highly recommend!

February 13, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Dear Faisal, thank you so much for the kind review. I am so pleased it made a difference to your overall family life. I hope you enjoyed the seasonal break and look forward to working with you again in the future should there be a need. I sort anything! :-)

Rated 5 out of 5 stars

Brenda helped us navigate sleep…

Brenda helped us navigate sleep challenges with both my 5 months old and my 3 year old. She has a holistic approach of understanding the family dynamics and a personal approach by visiting us at home. This has helped tailor her advice in helping our little ones have better sleep routines. Brenda was very resourceful and followed up with us on WhatsApp for daily support and answering any questions. We will definitely be in touch through the ongoing journey when navigating challenging moments with our little ones. Thank you

March 26, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Monica, no doubt we will be in touch again in the future. :-)

Rated 3 out of 5 stars

Mixed Experience: Good Sleep Results, Difficult Communication

We worked with Brenda for three weeks to sleep train our 7-month-old daughter. Her structured approach and practical tips helped establish a routine, and our daughter now sleeps through the night — which we’re grateful for.

However, the experience was emotionally challenging at times. Brenda’s communication style is very firm and, in our view, often lacked empathy. We felt judged rather than supported, especially during difficult moments like illness or travel.

If you’re looking for a strict, results-focused approach and can follow a routine rigidly, her method may work for you. But for us, the tone made the process more stressful than it needed to be. We’re glad it worked, but we wouldn’t recommend it to everyone.

March 28, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

There is always plenty of room for flexibility. There has to be as life is life.
Yes, you need to be focused especially at the start. That is the reason why your 7 month old daughter is now sleeping through the night. As you establish and embed things more you can be a little less focused.
It is not strict only that I believe in what I do full heartedly. You see it as strict and that's why you were not in a good place to start with because it was too relaxed and unfocused.before I came along.
If you want a child sleeping through the night you have to be focused and make an effort, not just go with the flow like you were doing.
Communication following a visit to your home I believe is the best you can get in London! I offer unlimited access unlimited help 24/7. It doesn't get better than that.
Have a great Easter! :-)

Rated 5 out of 5 stars

Brenda was amazing

Brenda was amazing. She took the time to understand our childs needs and our current parenting strategy. She developed a plan that worked for us and our child making tweaks that would help him sleep through the night. After 2 days our baby was sleeping through and has barely missed a night since!

April 14, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Josh, it should continue in the same direction. You have the knowledge to adjust accordingly if it does not. Have a great Easter weekend! :-)

Rated 5 out of 5 stars

Brenda is truly a lifesaver!

Brenda is truly a lifesaver!! She gave us clear, down to earth advice tailored to our little girl who was struggling with sleeping. We were into a routine that worked for all of us within a week, and Brenda’s thoughtful advice help us navigate a holiday and jet lag well. We are beyond grateful to Brenda and have recommended her to friends! Thank you Brenda.

March 19, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Annapurna for listening and sleep training her so well. Enjoy the easter break. :-)

Rated 5 out of 5 stars

Miracle Worker

Thank you so much for all your help and guidance with our little one's sleep! Your tips and advice have made a huge difference, and we're finally getting some much-needed rest. We really appreciate your expertise and support

February 1, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for taking up my help Anna! have a great easter. :-)

Rated 5 out of 5 stars

Clear and helpful advice and excellent ongoing support

Very clear advice and routines provided. Brenda was lovely to work with and we did achieve desired results with our baby sleeping through. The ongoing support was also great and Brenda was always very prompt and helpful.

April 7, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Tracey. It has been a rocky road for you since the birth of your son but at least the sleep training went right. Speak again soon. :-)

Rated 5 out of 5 stars

Very tough but worth it

We reached out to Brenda as Aris was waking up 5 or 6 times during the night at 8 months old. I was also feeding him to sleep for a lot of the night. I had reached a point where I couldn’t continue with the level of sleep deprivation. For the days, Brenda advised that Aris didn’t need a lot of sleep (the opposite of what I had been reading online). Her prescribed routine gave me the flexibility of doing one of the naps in the pram, and set out the meal times and milk quantities. Be warned- she uses the cry out method and is very harsh with her approach. It took Aris about 3 weeks to adjust which I found incredibly difficult as I did feel that it affected his mood- but it was worth it. He now sleeps 11 hours a night and naps are no longer a battle. We have structure to our day which make it easy for me to plan fun things to do around feeds and sleep! Getting Aris’ sleep under control has made my last few months of mat leave so fun and we have made special memories together. Thank you Brenda

January 22, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Elena. Yes, you were not in a good place when I arrived so there was much to change. He was also 8-9 months and if the changes had been made earlier it would have made it a bit easier. Aris is also a strong character so hence the disapproval to the changes and reluctance to give in to sleep training. It took a bit longer but had you not left him to cry you would not have sorted it. Sometimes there is no choice depending on your child's personality. However, you are through that now and life is very different. Enjoy your maternity leave and sleep! :-)

Rated 5 out of 5 stars

When everything else failed, Brenda saved us! (twice)

After hitting a very rough patch with sleep when our baby was 6 months old, Brenda helped us get him to sleep through the night. Under her guidance, it took 3/4 days for him to start sleeping through the night up until recently!

He is now 2, and after 6 months of 5/5:30am wake-ups (which we thought we would have to just accept), he recently started waking up at night. We called Brenda again, and made some very small tweaks as she suggested - he stopped waking up at night screaming on Day 1, and after a couple of days he also started waking up at 6:30! Turns out, as he was growing older we had slowly adopted some habits that we thought were helping him sleep better, but were basically doing the opposite!

Our toddler is much happier when he sleeps well, the difference during the day is amazing. We are very pleased with her and would 100% recommend.

April 1, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you. Let's hope there isn't a third time but don't hesitate to get back in touch. :-)

Rated 5 out of 5 stars

Brenda has been an absolute lifesaver…

Brenda has been an absolute lifesaver in helping us with sleep training and weaning advice for our son. Thanks to her guidance, he’s now sleeping 7 to 7, waking up a happy camper, and eating well. It has truly been a game changer for me, and as I prepare to return to work, I feel so reassured knowing he’s on a solid schedule. Brenda’s expertise and support have made all the difference—thank you so much for your help!

March 30, 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kristina, you trained him well. Happy mother's day! :-)

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