From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more
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88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
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Fantastic customer service. Slight problem with missing clips on the table/chair cover.
Replacement offered immediately 5 *
Thank yoi

Reply from Bridgman Luxury Furniture
Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.

Reply from Bridgman Luxury Furniture
Edita was extremely helpful with our purchase, the customer service was excellent.

Reply from Bridgman Luxury Furniture
There is no doubting the quality of Bridgman furniture, and this recent acquisition of a large garden cushion box, was expected to be no different. That said, I'm struggling to be comfortable with the £900 price tag now I've seen it! Also, I am very disappointed with the logistics company utilised by Bridgman, to deliver the box. Firstly, we had no indication that the box was being delivered on Wednesday 1st April, even though this was our preferred date stated a week before. My wife received an email at 12.10pm on the Wednesday, stating the box would be delivered between 11.45am and 13.45pm that day. At the time, she was 20 miles away from home! She left her lunch date early, rushed back home and the box arrived just before 1pm. Secondly, it was dumped in my garage fully packed and wrapped and strapped to a pallet. We had no help with unpacking and it was left to me to dispose of the reams and reams of packaging, and also to dispose of a full sized pallet that won't fit in our car! Thirdly, once I did get it all unpacked, I couldn't get it through any of my external doors. I needed two neighbours' help to shimmy it over a section of flat roof on my house. Dangerous and difficult! I'm sure the initial response from Bridgman will be "delivery to kerbside", but the Bridgman brand and the cost of the Bridgman brand, says to me that the delivery company should be unpacking, disposing of the pallet and packaging AND seeing the box into its final location as a minimum. Having spent almost £9k on Bridgman furniture in the last few years, I fear I may have spent my last £'s on it....

Reply from Bridgman Luxury Furniture
We had a great experience with Harry at Bridgman Walton-on-Thames. He helped us choose the right sofa, answered all our questions, and was patient and polite throughout. We’re very happy with our purchase, and the delivery service was smooth and efficient. Highly recommended.

Reply from Bridgman Luxury Furniture
I was served by a very professional and knowledgeable lady who was able to advise on my needs authoritatively . I felt confident and comfortable with her . She was also very friendly and was able to answer my questions no matter how trivial they may have seemed to her. She seemed open and honest snd although she obviously wanted a sale I didn’t feel pressured at all.

Reply from Bridgman Luxury Furniture
Excellent service. Friendly and knowledgable. High quality product.

Reply from Bridgman Luxury Furniture
Polite kind service Very efficient and quality product

Reply from Bridgman Luxury Furniture
Harry Nawaz from the Walton store was incredibly helpful and very accommodating in helping us choose the best garden set for our sunken fire pit area. From the initial consultation through to following up to ensure we were happy with our set, his service has been exemplary. Having bought from Bridgman before 10 years ago and with our garden dining set and garden corner sofa still looking fantastic, it was a no brainer to buy our new garden set from Bridgman again. Highly recommend buying from Bridgman if you want garden furniture that lasts the test of time and the British weather!

Reply from Bridgman Luxury Furniture
The best. Just had a new table and chairs delivered. 3 guys all very professional assembled it in my garden, took all the packaging away, this is my 3rd time buying garden furniture from Bridgeman, one of which I’ve had for 14 years and it’s still like new. You get what you pay for, and this furniture is the best by a country mile.

Reply from Bridgman Luxury Furniture
Fantastic service. Very friendly and helpful. Quality of the garden furniture is excellent!

Reply from Bridgman Luxury Furniture
From the initial help to decide and purchase, to the ongoing updates, to delivery, everything went very well. Particular mention must be made concerning how helpful Paul was at initial point of sale and the delivery team who where very quick and charming. Very pleased with the two sofas we purchased and would certainly go back when we need more furniture

Reply from Bridgman Luxury Furniture
Professional, efficient service from start to finish. We bought our furniture in September last year, and they kindly stored it in their warehouse over the winter for us. Emma has updated us along the way with regards to payments and delivery dates. Just waiting for delivery at the end of March!! Overall an amazing service and I would highly recommend.

Reply from Bridgman Luxury Furniture
The service we received from Bruno at the Enfield branch of Bridgman was first class. His knowledge of the products was excellent and we would highly recommend this company.

Reply from Bridgman Luxury Furniture
We had delivery of our new Bridgman Rattan Furniture today. Apart from the fantastic quality of the exquisite furniture itself, we were beyond delighted with the delivery team that unwrapped everything for us and put it all in place. Mark and Courtney could not have been more professional. We had numerous questions to ask of them and they never seemed hurried and just calmly and politely took us through the answers to everything we asked. What a brilliant duo they are. Polite, pleasant, hard working, tidy and a good sense of humour as well. A first class team following on from the initial excellent delivery team that had previously delivered us other Bridgman furniture. For today, though, a huge, huge thank you to both Mark and Courtney. They were outstanding. Six stars out of five!!

Reply from Bridgman Luxury Furniture
Harry has been extremely helpful and provided expert advice throughout the process from initial enquiry through to our decision to purchase. The outdoor furniture will be a welcome addition to our garden. The service throughout was first rate. A big thank you.

Reply from Bridgman Luxury Furniture
From initial email with Edita, delivery from Ali and Isaac, they were professional and courteous.
Even Peter Bridgman helped to resolve an unforeseen problem, on same day as delivery.
Items supplied and the company, first class!
John

Reply from Bridgman Luxury Furniture
Excellent service. Incredible knowledge and passion for the product and design. Amazing quality and designed garden furniture. Highly recommended

Reply from Bridgman Luxury Furniture
Have used Bridgeman for many years.
My last purchase made easier with the help of Bruno Harris, who explained all the options.
Bridgeman is a good company with some lovely designs.
Good service and quick delivery.
Shropshire.

Reply from Bridgman Luxury Furniture
Fab delivery from Dan and Alain, of our refurbished furniture, a day early! Friendly and efficient

Reply from Bridgman Luxury Furniture
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