Bridgman Luxury Furniture Reviews 

1,252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, providing excellent advice and making the buying process enjoyable without any pressure. Many people highlight the superb quality and durability of the products, with some noting they remain in excellent condition even after years of use, often exceeding expectations. The overall service, including efficient and professional delivery, is frequently praised, with teams often setting up furniture, removing packaging, and providing timely updates. However, some customers also noted occasional issues with the delivery service, such as missed appointments or forgotten small items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality and durability,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast, professional, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more

Company replied

Rated 5 out of 5 stars

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,252)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Slight problem with missing clips on the table/chair cover.
Replacement offered immediately 5 *
Thank yoi

April 2, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Teresa,

Thank you for your kind review.

We’re really pleased to hear that our team was able to resolve the issue quickly and get a replacement to you without delay. Providing prompt and helpful service is something we always strive for.

Thank you again for your feedback and for your support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Paul at the Tunbridge Wells store was…

Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.

April 1, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Luke,

Thank you for your lovely review.

We’re delighted to hear that Paul provided such helpful, attentive and responsive service during your visit to our Tunbridge Wells store. We’ll be sure to pass on your kind feedback to him.

We hope you love your new sofa and enjoy it for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Edita was extremely helpful with our…

Edita was extremely helpful with our purchase, the customer service was excellent.

April 2, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Rachel,

Thank you for your kind words.

We’re so pleased to hear that Edita was extremely helpful and that you had an excellent customer service experience. We’ll be sure to pass your feedback on to her, she’ll really appreciate it.

Warm wishes from The Bridgman Team.

Rated 3 out of 5 stars

Poor delivery service even though huge cost!

There is no doubting the quality of Bridgman furniture, and this recent acquisition of a large garden cushion box, was expected to be no different. That said, I'm struggling to be comfortable with the £900 price tag now I've seen it! Also, I am very disappointed with the logistics company utilised by Bridgman, to deliver the box. Firstly, we had no indication that the box was being delivered on Wednesday 1st April, even though this was our preferred date stated a week before. My wife received an email at 12.10pm on the Wednesday, stating the box would be delivered between 11.45am and 13.45pm that day. At the time, she was 20 miles away from home! She left her lunch date early, rushed back home and the box arrived just before 1pm. Secondly, it was dumped in my garage fully packed and wrapped and strapped to a pallet. We had no help with unpacking and it was left to me to dispose of the reams and reams of packaging, and also to dispose of a full sized pallet that won't fit in our car! Thirdly, once I did get it all unpacked, I couldn't get it through any of my external doors. I needed two neighbours' help to shimmy it over a section of flat roof on my house. Dangerous and difficult! I'm sure the initial response from Bridgman will be "delivery to kerbside", but the Bridgman brand and the cost of the Bridgman brand, says to me that the delivery company should be unpacking, disposing of the pallet and packaging AND seeing the box into its final location as a minimum. Having spent almost £9k on Bridgman furniture in the last few years, I fear I may have spent my last £'s on it....

April 1, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Darren,

Thank you for taking the time to share your detailed feedback.

We’re very pleased to hear that you recognise the quality of our furniture, and we’re sorry that aspects of your recent experience did not meet expectations.

Firstly, please accept our apologies regarding the delivery timing. The 1st April was the requested delivery date on our system, which is why your order was scheduled for that Wednesday. However, we completely understand how frustrating the short notice was, and we appreciate the inconvenience this caused.

We’re also sorry to hear about your experience with the delivery itself. The service provided for this order was a one-man delivery, which is a kerbside service and does not include unpacking, packaging removal, or placement of the product inside the property. Unfortunately, delivery teams are not insured to carry out those additional services. That said, we understand your expectations given the nature of our brand.

We’re particularly sorry to hear about the difficulty you experienced moving the cushion box into place.

We truly appreciate your continued support over the years and your significant investment in Bridgman furniture. Your feedback has been noted and will be shared internally as we look to improve both communication and delivery experience.

Thank you again for bringing this to our attention.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We had a great experience with Harry at…

We had a great experience with Harry at Bridgman Walton-on-Thames. He helped us choose the right sofa, answered all our questions, and was patient and polite throughout. We’re very happy with our purchase, and the delivery service was smooth and efficient. Highly recommended.

March 7, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Konstantin,

Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Harry at our Walton-on-Thames showroom. It’s great to know he was able to help you find the perfect sofa and provide patient, helpful guidance throughout.

We’re also pleased that your delivery went smoothly and that you’re happy with your purchase. Your recommendation really means a lot to us, and we’ll be sure to pass your kind feedback on to Harry and the team. We hope you enjoy your new sofa for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

My experience

I was served by a very professional and knowledgeable lady who was able to advise on my needs authoritatively . I felt confident and comfortable with her . She was also very friendly and was able to answer my questions no matter how trivial they may have seemed to her. She seemed open and honest snd although she obviously wanted a sale I didn’t feel pressured at all.

March 22, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for taking the time to share such a thoughtful review. We're so pleased to hear that you felt confident, comfortable, and well looked after throughout your experience. Providing knowledgeable, honest advice without any pressure is exactly what we aim for, so it’s wonderful to know this came across.

We'll be sure to pass your kind feedback on to the team member who assisted you; it will mean a great deal to them. We hope you enjoy your purchase and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service.

Excellent service. Friendly and knowledgable. High quality product.

March 22, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello David,

Thank you for your kind words!

We're delighted to hear that you received excellent service and found our team friendly and knowledgeable. It's also wonderful to know you're pleased with the quality of your product.

We truly appreciate your feedback and hope you enjoy your purchase for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Polite kind service Very efficient and…

Polite kind service Very efficient and quality product

March 19, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Carole,

Thank you for your lovely review!

We're so pleased to hear that you found our service polite, kind, and efficient. It’s also great to know you’re happy with the quality of your product.

We really appreciate your feedback and hope you enjoy your purchase for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Fantastic products and service!

Harry Nawaz from the Walton store was incredibly helpful and very accommodating in helping us choose the best garden set for our sunken fire pit area. From the initial consultation through to following up to ensure we were happy with our set, his service has been exemplary. Having bought from Bridgman before 10 years ago and with our garden dining set and garden corner sofa still looking fantastic, it was a no brainer to buy our new garden set from Bridgman again. Highly recommend buying from Bridgman if you want garden furniture that lasts the test of time and the British weather!

July 3, 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Carmen,

Thank you so much for your wonderful review!

We’re delighted to hear about your experience with Harry at our Walton store, he’ll be thrilled to know his support made such a positive difference. It’s great to hear that he was able to guide you through the process and ensure everything was just right for your sunken fire pit area.

We also truly appreciate your continued loyalty over the past 10 years. Knowing that your previous Bridgman pieces are still looking fantastic and standing up to the British weather is exactly what we strive for.

Thank you again for your recommendation, it means a great deal to us. We hope you enjoy your new garden set for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

The best money can buy.

The best. Just had a new table and chairs delivered. 3 guys all very professional assembled it in my garden, took all the packaging away, this is my 3rd time buying garden furniture from Bridgeman, one of which I’ve had for 14 years and it’s still like new. You get what you pay for, and this furniture is the best by a country mile.

March 17, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi James,

Thank you for such a fantastic review!

We’re delighted to hear how pleased you are with your new table and chairs, and that our delivery team provided a professional and seamless service from start to finish.

It’s especially wonderful to know you’ve chosen Bridgman three times over the years, and that your furniture from 14 years ago is still looking like new, that’s exactly the quality and longevity we strive to deliver.

We truly appreciate your continued trust and kind words. Enjoy your new set, and we look forward to helping you again in the future!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

It’s the best you’ll buy

Fantastic service. Very friendly and helpful. Quality of the garden furniture is excellent!

March 6, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Lesley,

Thank you so much for your wonderful review!

We're delighted to hear that you had a fantastic experience with our team and that you're pleased with the quality of your garden furniture. Providing friendly service and high-quality products is exactly what we strive for, so it's great to know we delivered.

We hope you enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Sofa Purchase

From the initial help to decide and purchase, to the ongoing updates, to delivery, everything went very well. Particular mention must be made concerning how helpful Paul was at initial point of sale and the delivery team who where very quick and charming. Very pleased with the two sofas we purchased and would certainly go back when we need more furniture

February 10, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Ian,

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly for you from the initial purchase right through to delivery.

I’ll be sure to pass on your kind comments to Paul and our delivery team, they’ll really appreciate the mention. It’s great to know you’re so pleased with your two sofas.

Thank you again for choosing us, and we look forward to welcoming you back when you’re ready for more furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

5 star products AND service

Professional, efficient service from start to finish. We bought our furniture in September last year, and they kindly stored it in their warehouse over the winter for us. Emma has updated us along the way with regards to payments and delivery dates. Just waiting for delivery at the end of March!! Overall an amazing service and I would highly recommend.

March 9, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Tracy,

Thank you so much for your lovely review! We’re really pleased to hear that you had a positive experience with us from start to finish. I’ll be sure to pass your kind words on to Emma, she’ll be delighted to hear your feedback.

It was our pleasure to store your furniture over the winter, and we’re looking forward to your delivery at the end of March. If there’s anything else you need in the meantime, please don’t hesitate to get in touch.

Thank you again for your recommendation, and we hope you love your furniture once it arrives!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

A good experience at Enfield Bridgman

The service we received from Bruno at the Enfield branch of Bridgman was first class. His knowledge of the products was excellent and we would highly recommend this company.

March 6, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Susan,

Thank you for your kind review. We’re delighted to hear that you had such a positive experience at our Enfield showroom. Bruno will be especially pleased to know that his product knowledge and service made such a great impression.

We truly appreciate your recommendation and look forward to welcoming you back to Bridgman again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Mark and Courtney - thank you!

We had delivery of our new Bridgman Rattan Furniture today. Apart from the fantastic quality of the exquisite furniture itself, we were beyond delighted with the delivery team that unwrapped everything for us and put it all in place. Mark and Courtney could not have been more professional. We had numerous questions to ask of them and they never seemed hurried and just calmly and politely took us through the answers to everything we asked. What a brilliant duo they are. Polite, pleasant, hard working, tidy and a good sense of humour as well. A first class team following on from the initial excellent delivery team that had previously delivered us other Bridgman furniture. For today, though, a huge, huge thank you to both Mark and Courtney. They were outstanding. Six stars out of five!!

March 5, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Richard,

Thank you so much for your incredible review.

We’re absolutely delighted to hear how pleased you are with your new Bridgman rattan furniture, and it’s wonderful to know that the quality has made such a great impression.

Your kind words about Mark and Courtney will mean a great deal to them. We’re so pleased they were able to make the delivery experience just as positive, taking the time to place everything, answer your questions and ensure everything was perfect. Professional, friendly service is exactly what we strive for, so it’s fantastic to hear they delivered such a memorable experience.

Thank you as well for recognising the wider delivery team who have assisted you previously, we truly appreciate your continued support.

Six stars out of five is high praise indeed! We hope you enjoy your beautiful new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Harry has been extremely helpful and…

Harry has been extremely helpful and provided expert advice throughout the process from initial enquiry through to our decision to purchase. The outdoor furniture will be a welcome addition to our garden. The service throughout was first rate. A big thank you.

February 28, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Mike,

Thank you so much for your wonderful review.

We’re delighted to hear that Harry was able to support you throughout the whole process, from your initial enquiry through to your final decision. Providing helpful advice and guidance is something we take great pride in, so your kind words will mean a lot to him.

It’s lovely to know your new outdoor furniture will be a welcome addition to your garden. Thank you again for your kind feedback and for choosing Bridgman, we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

From initial email with Edita

From initial email with Edita, delivery from Ali and Isaac, they were professional and courteous.
Even Peter Bridgman helped to resolve an unforeseen problem, on same day as delivery.
Items supplied and the company, first class!
John

March 4, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello John,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Edita was helpful from the initial email and that Ali and Isaac provided a professional and courteous delivery service.

We’re also pleased that Peter was able to step in and resolve the unforeseen issue so quickly on the day of delivery. Providing this level of support is something we always strive for.

Thank you again for your kind words about both the furniture and the team; it’s truly appreciated. We hope you enjoy your items for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service and product

Excellent service. Incredible knowledge and passion for the product and design. Amazing quality and designed garden furniture. Highly recommended

March 2, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Stuart,

Thank you so much for your wonderful review and recommendation.

We’re delighted to hear that you experienced such excellent service and that Emma's knowledge and passion for the products and design stood out. It’s also fantastic to know that you’re impressed with the quality of our garden furniture.

Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Have used Bridgeman for many years.

Have used Bridgeman for many years.

My last purchase made easier with the help of Bruno Harris, who explained all the options.
Bridgeman is a good company with some lovely designs.
Good service and quick delivery.
Shropshire.

February 26, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for your kind review and for being a loyal Bridgman customer over the years.

We’re delighted to hear that Bruno helped make your recent purchase easier by explaining the available options. He will be very pleased to receive your kind feedback.

It’s wonderful to know that you continue to enjoy our designs, service and delivery, and we truly appreciate your continued support.

Thank you again for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Fab delivery from Dan and Alain

Fab delivery from Dan and Alain, of our refurbished furniture, a day early! Friendly and efficient

February 23, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Ellis,

Thank you so much for your lovely review.

We’re delighted to hear that Dan and Alan provided such a fantastic delivery experience, and even a day early! Friendly and efficient service is exactly what we aim for, so your feedback will mean a great deal to them.

We hope you’re enjoying your refurbished furniture, and thank you again for taking the time to share your experience.

Warm wishes from The Bridgman Team.

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