From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more
Company replied
Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more
Company replied
Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more
Company replied
Company details
About Bridgman Luxury Furniture
Written by the company
The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture.
SHOP GARDEN
SHOP HOME
SHOP SOFAS
ORDER a catalogue
FIND A SHOWROOM
Bridgman Luxury Home & Garden Furniture
Written by the company
- Family Run Business for Over 40 Years
- Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
- The UK's Only Fully Waterproof Cushions
- With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
- Extended Guarantees & Fast Delivery
- With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!
Fast, Free Delivery & 30 Day Money Back Guarantee
Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.
Contact info
88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
- 0208 804 7474
- sales@bridgman.co.uk
- bridgman.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some good price outdoor furniture
We bought some great garden loungers from here. A good deal from the outlet section of the shop. The loungers appeared as described and we were kept up-to-date during the split delivery (stock from two different shops). A thoroughly painless experience and Harry's customer service and comms was excellent throughout, I'll be buying from here again!
February 1, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Simon,
Thank you so much for your fantastic review.
We’re delighted to hear that you’re so pleased with your garden loungers and that you found a great deal in our outlet section. It’s also wonderful to know that everything was exactly as described and that the split delivery was handled smoothly with clear updates throughout.
Harry will be especially pleased to hear your kind words about his customer service and communication. We’ll be sure to pass on your feedback.
Thank you again for choosing Bridgman. We look forward to welcoming you back again in the future!
Warm wishes from The Bridgman Team.
Absolutely loved my dinning room…
Absolutely loved my dinning room chairs. Service was great tooooo!!!
February 16, 2026
Reply from Bridgman Luxury Furniture
Hello Suzi,
Thank you so much for your lovely review!
We’re thrilled to hear that you absolutely love your dining room chairs, and we’re just as pleased that you found the service great, too!
We really appreciate you taking the time to share your feedback and hope you enjoy your chairs for many years to come.
Warm wishes from The Bridgman Team.
We were given an efficient service from…
We were given an efficient service from purchase to delivery.
February 16, 2026
Reply from Bridgman Luxury Furniture
Good morning David,
Thank you for your review.
We’re so pleased to hear that you experienced efficient service from purchase through to delivery. Providing a smooth and straightforward journey for our customers is very important to us.
We appreciate you taking the time to share your feedback, thank you for choosing Bridgman.
Warm wishes from The Bridgman Team.
Excellent table and excellent service
Excellent table and excellent service. Thanks
February 16, 2026
Reply from Bridgman Luxury Furniture
Hi Susan,
Thank you for your lovely review.
We’re delighted to hear that you’re so pleased with your table and with the service you received. Providing excellent products alongside excellent service is exactly what we aim for.
We really appreciate you taking the time to share your feedback, thank you for choosing Bridgman.
Warm wishes from The Bridgman Team.
Emma at Bridgman
Emma, at Bridgman, could not have been more helpful or friendly. From the moment we walked through the door we were treated to first class service. Emma was knowledgeable and informative without being in any way pushy. We are delighted to have found this wonderful store with such high quality furniture.
February 20, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear S Bowker,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear about your experience with Emma. Providing first class service from the moment you walk through the door is exactly what we strive for, and it’s lovely to know that Emma was knowledgeable, informative and supportive without ever being pushy.
We’re so pleased you’ve discovered our store and that you’re impressed with the quality of our furniture. Your kind words will mean a great deal to Emma and the team.
Thank you again for taking the time to share your experience, we look forward to welcoming you back soon.
Warm wishes from The Bridgman Team.
Visit The Bridgman Enfield Showroom and ask for Bruno
I visited the Enfield Showroom which had a tremendous display and choice, but the customer experience was elevated to a completely different level upon meeting Bruno, their Sales Co-ordinator. He took the time to explain all the products and care to ensure my needs and aspirations were met. I cannot recommend this bespoke experience enough and am now excited to take receipt of my outdoor and all weather furniture. Do not be fooled by cheaper alternatives that are merely 'Resistant' and flatter to deceive.
February 19, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Tessa,
Thank you so much for your fantastic review.
We’re delighted to hear that your visit to our Enfield showroom made such a strong impression, and that you enjoyed the range and display on offer. It’s especially wonderful to know that Bruno elevated your experience even further. Taking the time to understand your needs and ensuring everything is just right is exactly the level of service we strive to provide.
We also truly appreciate your comments about quality. Investing in truly all-weather furniture makes all the difference in the long term, and we’re so pleased you recognised that distinction.
Thank you again for your recommendation. We’re excited for you to receive your furniture and hope it brings you many years of enjoyment.
Warm wishes from The Bridgman Team.
Kensington chairs
I saw the Kensington chairs online and knew they would be perfect for my kitchen. I just needed to see them in person to check the size and colour.
We met “Bruno” at the showroom and he was more than happy to help.
The chairs arrived the next week and look absolutely great. The workmanship is outstanding
Thanks Karen
January 25, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Karen,
Thank you so much for your wonderful review, Karen.
We’re delighted to hear that the Kensington chairs were just as perfect in person as you’d hoped, and that visiting the showroom helped you feel confident about the size and colour.
It’s lovely to know that Bruno was more than happy to assist you, we’ll be sure to pass on your kind words. We’re also thrilled that your chairs arrived promptly and that you’re so pleased with the workmanship.
Thank you again for taking the time to share your experience. We hope you enjoy your beautiful new chairs in your kitchen for many years to come.
Warm wishes from The Bridgman Team.
Visited the store today and was so…
Visited the store today and was so surprised that it’s been there for over 40 years . Bruno was most helpful and helped us with our purchase. He is a credit to your store
February 18, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Angela,
Thank you so much for your lovely review.
We’re so pleased you discovered us, and yes, we’ve proudly been serving customers for over 40 years! It’s always wonderful to welcome new visitors to our store.
We’re especially delighted to hear that Bruno was so helpful and supported you with your purchase. He truly is a valued member of our team, and your kind words will mean a great deal to him.
Thank you again for taking the time to share your experience, we hope you enjoy your purchase and look forward to welcoming you back soon.
Warm wishes from The Bridgman Team.
Top Quality products
Now, where do I start?
I did give the delivery guys a mention previously on another review, they were great! On time, kept in contact,
built up the furniture, and took all the packaging away. Good job guys!
However, a special mention for Edita, she is without doubt at the heart of Bridgmans. I was adding to my previous Bridgman garden furniture, and discovered that the catalogue names had been updated, so a bit of detective was required on my part. Lo and behold I found Edita Vesili, my saviour. She answered all of my queries and more besides. Knowing the garden furniture was expensive, and I was spending over £3,750 I had to get it right. We got it right ok, and I owe it at all to Edita. Please thank her for me.
February 16, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good afternoon Roddy,
Thank you so much for your incredible review; it truly means a great deal to us.
We’re delighted to hear that our delivery team made such a positive impression. Arriving on time, keeping in touch, assembling everything and leaving everything tidy is exactly the service we aim to provide, so your feedback will be greatly appreciated by the team.
And what wonderful words about Edita, thank you. She really is a valued member of our team, and it’s fantastic to hear how she supported you in navigating the updated collection names and ensuring everything was absolutely right, especially with such an important investment. We completely understand wanting to feel confident when purchasing that level, and we’re so pleased she helped you achieve exactly that.
We will absolutely pass on your kind thanks to her. We hope you enjoy your additional furniture for many years to come, and thank you again for your continued trust in Bridgman.
Warm wishes from The Bridgman Team.
Luxury Garden furniture
We have now had our garden furniture for nearly 3 years. It has stood up to 2 winters and still is pristine. Good quality products.Excellent, friendly advice given at point of sale. Thank you.
February 16, 2026
Reply from Bridgman Luxury Furniture
Hello Simone,
Thank you so much for your wonderful review.
We’re delighted to hear that your garden furniture is still looking pristine after nearly three years and two winters; that’s exactly the durability and quality we aim to provide.
It’s also lovely to know you received excellent, friendly advice at the point of sale. We truly appreciate you taking the time to share your experience.
Thank you again for choosing Bridgman, and we hope you continue to enjoy your furniture for many more years to come.
Warm wishes from The Bridgman Team.
I have bought two sofa beds from…
I have bought two sofa beds from Bridgman and you don’t buy a second if you are not delighted with the first.
Emma at Wilmslow was extremely helpful with the process when I bought an ex display Ludlow for my son. It was picked up delivered and assembled on time.
February 16, 2026
Reply from Bridgman Luxury Furniture
Hello Mandy,
Thank you so much for your fantastic review.
We’re also so pleased to hear that Emma at our Wilmslow showroom was extremely helpful throughout the process, and that your ex-display Ludlow was collected, delivered and assembled smoothly and on time.
Thank you again for your continued support, we hope your son enjoys his new sofa bed!
Warm wishes from The Bridgman Team.
I recently ordered from Bridgman…
I recently ordered from Bridgman Furniture in Wilmslow. From initial appointment & choosing which collection would best suit my room the whole experience has been perfect. I highly recommend this business. The sofa is of very good quality which is what you would expect from Bridgman.
February 16, 2026
Reply from Bridgman Luxury Furniture
Dear Kate,
Thank you so much for your wonderful review and recommendation.
We’re delighted to hear that your experience with our Wilmslow showroom was perfect from your initial appointment through to choosing the right collection for your room.
It’s especially lovely to know that you’re so pleased with the quality of your sofa. We always strive to deliver exactly that.
Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new sofa for many years to come.
Warm wishes from The Bridgman Team.
From the moment I walked into the store…
From the moment I walked into the store as a casual look to my eventual purchase Emma was warm, professional and extremely helpful. She went out of her way to support me in making a decision, she was never pushy during this time. Her knowledge of products is outstanding. I can’t thank her enough.
January 25, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Jane,
Thank you so much for your lovely review.
We’re absolutely delighted to hear about your experience with Emma. She truly embodies the warm, professional and knowledgeable service we strive to provide, and it’s wonderful to know she supported you in such a thoughtful and unhurried way while you made your decision.
Your kind words will mean a great deal to her, and we’ll be sure to pass on your feedback.
Thank you again for taking the time to share your experience, we hope you’re enjoying your purchase and look forward to welcoming you back soon.
Warm wishes from The Bridgman Team.
The ordering process was simple
The ordering process was simple. The updates on my order where timely and informative. The product was delivered when notified and the placed where requested.
February 1, 2026
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
We’re delighted to hear that you found the ordering process simple and that our updates kept you well informed throughout.
It’s great to know your delivery arrived as scheduled and exactly where you requested; that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your feedback and hope to serve you again soon!
Warm wishes from The Bridgman Team.
Superb customer service.
I recently contacted Bridgman for a garden furniture brochure. The products are stunning,but I want to rave about the superb customer service that we received with Bruno Harris. Good customer service is hard to find nowadays,but his was exceptional. He had a lovely warm,friendly manner, he listened, and was helpful without being pushy. He is an excellent ambassador for the company,and although we've had to put our garden furniture on hold for the time being,due to a new garden design exceeding the budget,we will definitely return ro them in the future. Many thanks .
January 20, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you so much for taking the time to share such a lovely review.
We’re absolutely delighted to hear about your experience with Bruno. He really does embody the values we strive for at Bridgman, and your kind words about his warm, friendly and helpful approach will mean a great deal to him. We’ll be sure to pass on your feedback.
We completely understand the need to pause plans while a new garden design comes together, and we truly appreciate you keeping us in mind for the future. When the time is right, we’d be delighted to welcome you back and help bring your garden vision to life.
Warm wishes from The Bridgman Team.
Excellent all round service
Good easy to use website and ordering system have made to phone calls and my queries were handled in a professional and friendly manner.
Very good delivery service most helpful driver
February 1, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Stephen,
Thank you very much for your kind review. We’re delighted to hear that you found our website and ordering process easy to use, and that your queries were handled professionally and warmly by our team.
It’s also great to know that our delivery service made a positive impression, we’ll be sure to pass on your feedback to the driver and the support team.
Thank you again for choosing Bridgman. We really appreciate your support and hope to assist you again in the future.
Warm wishes from The Bridgman Team.
A genuinely outstanding product
A genuinely outstanding product. Expensive but you absolutely get what you pay for. Elee in Cheltenham, and then Bruno in Enfield had so much product knowledge - we would never have bought this furniture without their excellent insight, customer care and support. Bruno took us through to closing the deal and he could not have been more helpful at every stage. We are exceptionally grateful both to him for all he did in selling the product to us and also to the senior team at Bridgman for producing such first class furniture!
February 3, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Richard,
Thank you so much for taking the time to leave such a generous review. We’re absolutely delighted to hear how pleased you are with your furniture and your experience with us.
Elee and Bruno will be thrilled to know their product knowledge, care and support made such a difference, we’re very proud of the expertise and dedication they bring to our customers, and it’s wonderful to see that recognised.
Your kind words about the quality of our furniture and our senior team mean a great deal to everyone at Bridgman. Thank you again for choosing us, and we hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Edita was very helpful
Edita was very helpful. She gave us excellent advice and was patient in understanding of our needs.
January 31, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Ivor,
Thank you so much for your kind feedback.
We’re delighted to hear that Edita was so helpful and took the time to understand your needs. She’ll be really pleased to know her advice and patience made a positive difference.
We hope to work with you again soon.
Warm wishes from The Bridgman Team.
You would expect using a company like…
You would expect using a company like this would be better than a garden centre……wrong !
It took nine months to receive the full order so was unable to use it in the summer months when order was made in March . They have compensated for their errors but on our request and not their decision .
March 28, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Good afternoon Nicola,
Thank you for taking the time to leave a review.
We can only apologise for the issues you experienced with your order and for the frustration this caused. We did look into this matter for you and, unfortunately, we were experiencing delays with our bespoke cushion supplier at the time.
We’re very sorry that the cushions were not delivered all at the same time and fully understand how disappointing this must have been. Regrettably, this delay was completely outside of our control. As a gesture of goodwill, we also offered complimentary scatter cushions, and we hope this went some way towards resolving the situation.
Thank you for your patience and understanding.
Warm wishes from The Bridgman Team.
The lounger is amazing
The lounger is amazing, the covers are really low quality. I'm on my third. Even with a new upgraded design, the secure tie has now come off. Disappointing from such an excellent brand otherwise.
March 16, 2025
Reply from Bridgman Luxury Furniture
Dear Liz,
Thank you for taking the time to leave a review and for your kind words about the lounger itself, we’re really pleased to hear how much you enjoy it.
That said, we’re genuinely sorry to hear about the repeated issues you’ve experienced with the covers. We understand how frustrating this must be, especially given your expectations of us as a premium brand.
Thank you again for your honest feedback, it helps us improve and deliver the standard our customers rightly expect.
Warm wishes from The Bridgman Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.