Brightmeteors Reviews 108

TrustScore 1.5 out of 5

1.5

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Rated 4 out of 5 stars

This glue amazed me with its high-heat tolerance. The design is straightforward yet efficient. It comes in a handy squeeze bottle, making it easy to apply accurately even in small areas. Despite being... See more

Rated 1 out of 5 stars

I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more

Rated 1 out of 5 stars

Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more

Rated 1 out of 5 stars

One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more

Company details

  1. Clothing Store

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

108 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought headlamp cleaner for 8 euros

Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up from China within two hours of it being at customs in the states ! Very odd and starting to think it’s a scam! On opening the product it was half the size of a ladies lipstick with instructions smaller than a magnifying glass could pick up! I stupidly paid 20euros for posting. So unless I have bought liquid gold I have been conned !!!

September 22, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Looks like a Fake Company

Wish I'd thought to read up on this "company" before ordering. One week in and my item is still somewhere in America- must be coming by Pigeon Post . Tracking number I have is invalid/ not recognised on numerous tracking platforms.Asked the Company for Carrier details which they won't provide, and they are now ignoring my emails. Yes, it's only been a week but I expected the package to have left America by now, and also for the tracking number to be valid. So I reckon I've lost my money too, as when I looked into contacting the place who deal with their payments on PayPal, surprise, surprise I received the same email ( word for word) that I last received from Bright Meteors. This is a scam, don''t waste your money. It's about time Facebook were held accountable for allowing Fake companies to advertise.

September 7, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

SCAM

DON’T EVEN WASTE YOUR TIME AND MONEY TO ORDER FROM THESE SCAMMERS. I ordered and paid on 22 July 2024 and still received absolutely nothing. I e-mailed them but the only answer I get is that my order is in transit. I now even noticed that they ignore my e-mails

July 22, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Very small and cheap fabric

I am normally size L as I am tall. I ordered an XL in a printed shirt. The advert showed a long, floaty shirt with a long tale. The shirt that arrived is too small and is very short at the front - nothing like the advert. And the fabric is a cheap nylon not the floaty chiffon fabric showing in the advert. Don't waste your money.

September 2, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Bird feeders

I ordered bird feeders. The way they were packaged Was flimsy! Both were broken. Anyone know how to contact them. Thanks!

August 30, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

PEOPLE DON'T WHAT EVER YOU DO PURCHASE…

PEOPLE DON'T WHAT EVER YOU DO PURCHASE THIS PRODUCT IT IS A SCAM!!!!
THEY SEND YOU A TOTALLY CHEAP AND NASTY PRODUCT THAT IS NOT EVEN ADVERTISED ON FACEBOOK DON'T TRUST THESE PEOPLE I PAID $50.55 USD WHEN I CONTACTED THEM THEY TOLD ME $10 USD IS THE MOST THEY CAN REFUND ME TO TOTAL SCAM

August 29, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 4 out of 5 stars

This glue amazed me with its high-heat…

This glue amazed me with its high-heat tolerance. The design is straightforward yet efficient. It comes in a handy squeeze bottle, making it easy to apply accurately even in small areas. Despite being subjected to high temperatures, the glue held strong. Also, it dried clear, which enhanced its application. Overall, an impressive product for anyone with high temp adhesive needs.

August 13, 2024
Rated 1 out of 5 stars

I ordered a USB hub extender

I ordered a USB hub extender. I received a poorly made noise activated light stick, even though the tracking emails to me were labelled with the USB hub extender.

Customer support was atrocious. Telling me that was what i ordered, and offered a 5 dollar refund.

Currently going through PayPal now for a full refund.

August 18, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

finally I was paid back....

I ordered two products but never got those and the support does not give any decent answer.
I lost my money...
After writing this to Trustpilot the company Bright Meteors finally refunded my money.
Thank you Trustpilot for giving the opportunity to send feedback.
The problem now is solved

August 16, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Powerbank scam - 36000 mAh became 10000 mAh

I ordered a 36 000 mAh powerbank and they sent me a 10 000 mAh one. If I want to send it back I will have to pay for the costs which are almost half of the value. After I complained they said I will get a refund. But only for the powerbank. I will have to send it back and pay the postal costs myself. This is a clear intentional scam and I'm seriously consider contacting my lawyer because I'm so angry. It's not a lot of money but it's a 100 % clear scam! Don't ever order anything from brightmeteors.com 🤕😝

August 12, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 5 out of 5 stars

The design is commendable

The design is commendable! Unlike other glues, this one stands out with its handy squeeze bottle and precise applicator tip. It makes application hassle-free, enabling you to target tiny areas accurately. The high temperature element definitely adds a unique advantage. The wait was long, but this product is worth it!

August 12, 2024
Rated 1 out of 5 stars

I’d give it a zero if possible

I’d give it a zero if possible. scammers. After multiple attempts to correct the issue I give up. Their ad shows one thing and what they sent is different. They offered $2 refunds then $3 then $5. DO NOT BUY FROM THEM.

August 9, 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Scam

Got scammed by this company, sending me a cheap beer opener instead of an electric wine opener set as advertised, when I complained with PayPal, was asked to send it to China on my cost which was more than the cost of the product.

August 9, 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 5 out of 5 stars

The packaging was remarkable

The packaging was remarkable. I was quite impressed by how neatly and securely the toy was packed. It was encased in a sturdy box, cushioned with soft materials to prevent any damage. The handing over was smooth; no dents, no scratches. Unboxing felt great because of the easy-to-open design. Very satisfied with the packaging, it clearly showed carefulness and respect.

August 5, 2024
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY
FRAUDS

August 6, 2024
Unprompted review
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Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

Advertising a cat fragment When I…

Advertising a cat fragment When I checked on Amazon the same item was less than half their price and with Amazon if your a prime account delivery will be included Another Internet fake supplier

August 3, 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

Rated 1 out of 5 stars

I ordered the "Quick Clothing Fixer"…

I ordered the "Quick Clothing Fixer" from these people - NEVER AGAIN! I bought the package that included the mechinaisim and the tags that go along with it. It arrived in good time, but when I opened it, the tool was there, but no tags. You cannot use this product without the tags. So I wrote to them asking for them to send me the tags and they said that they couldn't and if I wanted to return it, it would have to be on me to pay shipping back to them. The customer representative kept offering me compensation of a few dollars but that's not what I wanted. I wanted to be able to use the product I bought, which I was unable to do without the tags. I also asked if they could just send me the link for the tags, so I could order them myself, and they couldnt't even do that. Will never order from them again. Terrible customer service.

July 9, 2024
Unprompted review
Brightmeteors logo

Reply from Brightmeteors

Dear Valued Customer, We regret the inconvenience caused and are committed to resolving it. Kindly share your order number at support@brightmeteors.com, and we will ensure a swift resolution.
Jessica, Senior Director of Customer Support, www.brightmeteors.com

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