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Rated 1 out of 5 stars

Called into the store having previously called to confirm they would be interested in purchasing some gold coins. Having been provided with a quote they stated, however, that they couldn’t pay me beca... See more

Company replied

Rated 5 out of 5 stars

Good morning I have just visited Bristol Gold in Fishponds and was greeted by a very pleasant lady whose name is Beth. Her customer service is excellent and I praise you as a company for training peop... See more

Rated 5 out of 5 stars

Personally I would not go anywhere else to buy and sell and get the odd bit of advice on items maybe you want to sell, get repaired or in need of a bit of cash from unwanted items. Really nice bunc... See more

Rated 5 out of 5 stars

Bristol gold They.are the best gold shop anywhere in the bs region they are honest and very genuine staff are so kind and helpful and I would not go anywhere else if you want a genuine valuation on a... See more

Company details

  1. Gold and Silver Trading Company

Information provided by various external sources

Welcome to Bristol Gold - Instant Cash paid for gold in any condition, scrap, broken, new and wearable! We pay more for stone set jewellery. Check our website for daily price updates!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent experience.

Went to Bristol Gold to sell a number of items of scrap gold. I had these items in separate bundles so took time to process each item. It was relaxed and friendly nothing was to much trouble. Big thanks to Kelly, very pleased.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and helpful staff- Beth

Great experience , very pleased with price on sale of my gold I have had tucked in a drawer for years!!
Beth was a delight, she was friendly and made us at ease and very professional, delighted with the lovely gold necklace I bought with some of my gold sale. Thank you so much. Kathy

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent experience in selling some…

An excellent experience in selling some gold and jewellery. Loved the banter with the staff, so easy to talk to and very professional in their assessment of my pieces. Keep that x-ray tube high in the air- the boss knows best! I will certainly return when I can and recommend your service to everyone 😊. Sorry I can’t remember your name but to the young lady who served me- I hope your holiday goes well ,and to the all of the team thanks for making this experience pure gold!

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and good…

Excellent customer service and good experience all round. Purchased a Rolex and they went above and beyond to make sure I was happy. 100% recommended and will definitely be back. Delt with Dylan, Jason and James and they were fantastic!

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

Well presented business. Staff are really friendly helpful and patient. Especially Dylan he's a top bloke. Nice selection of jewellery phones and so on at reasonable prices. I highly recommend buying or selling here. 👍

September 19, 2023
Unprompted review
Bristol Gold logo

Reply from Bristol Gold

Thank you for the kind words, we are very glad we could help you and we hope to see you again in the future!.

Rated 5 out of 5 stars

Blingtastic!

I've sold quite a few pieces and found all the staff, very friendly and efficient. I first visited their old shop, and recently the new shop in Fishponds Road. For me, it's been a very positive experience, and I'll be back soon.
Note: they have customer parking too! Turn left after the store, and it's on the left👌

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

I have never sold any gold before.

I have never sold any gold before.
I did check the reviews before I went and they’re all true.
The staff were lovely and made me feel relaxed and explained everything.
The whole process was easy and professional.
If I needed to sell any gold again I would definitely go back
Thank you

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I had some inherited gold jewellery that I had decided to sell, having never done this before I was a little nervous but I needn’t have worried. Really friendly, efficient and honest staff.
Would definitely recommend.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

I use Bristol Gold all the time and the…

I use Bristol Gold all the time and the service there is fantastic, the Manager James is extremely professional but also down to earth and will listen to your wants and needs and will always try to meet your expectations but no matter what the outcome you will receive the best advice possible along with the best option/offer available, all the staff there are friendly I’ve been served by them all over the years and they take pride in the fact they know the trade, you should feel good about yourself when you leave the store feeling you’ve got some money in your pocket or you’re grinning at your new shiny purchase!

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service great prices lovely…

Great service great prices lovely friendly helpful staff I had a diamond missing from a ring came back looking amazing.

March 31, 2023
Unprompted review
Bristol Gold logo

Reply from Bristol Gold

Thank you Carole, Hope the ring still looks beautiful. Let us know if there is anything else you need!

Rated 5 out of 5 stars

Coin sale.

Jason and crew, went over and above the norm to provide us with a great service today. Highly recommended.

March 10, 2023
Unprompted review
Bristol Gold logo

Reply from Bristol Gold

Thank you! Always happy to hear when we provide good service!

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