Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... See more
Company replied
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See what reviewers are saying
Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... See more
Company replied
Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... See more
Company replied
I first placed my order in July. I never received the order but after many emails I eventually got a refund. Stupidly I ordered again as I’d been away on holiday and didn’t want deliveries being mad... See more
Company details
Written by the company
Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe
Contact info
Unit 2B Barton Hill Trading Estate, BS5 9RD, BRISTOL, United Kingdom
- 0117 239 6268
- sales@bristolmask.uk
- bristolmask.uk
3.2
Average
371 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Quality and speed of delivery
We have ordered these masks from Bristol Mask before. We have been impressed by the mask, and the speed of delivery. It's also good to be able to buy British
March 23, 2023
Reply from Bristol Mask
Hi Jeff,
Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to excellent customers like you! Thank you for choosing Bristol Mask!
Bristol Mask
Customer Support
These are the black masks that I trust…
These are the black masks that I trust the most. Also, the ear loops are really comfortable.
March 22, 2023
Reply from Bristol Mask
Hello Nicole,
Thank you for the 5 star review. We are happy that we have met your expectations.
Bristol Mask
Customer Support
The plastic/iron strip on the mask
The plastic/iron strip on the mask was removed. Why? This is what makes it possible to hold on the nose. I might as well use any piece of cloth.
March 21, 2023
Reply from Bristol Mask
Hello Obii,
This is not the kind of experience we want you to have with us. We have sent you an email to get this resolved.
We appreciate your patience and understanding.
Bristol Mask
Customer Support
Very good product
Very good product, have used this company many times & have always had a quick delivery
March 21, 2023
Reply from Bristol Mask
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Very good quality masks
March 20, 2023
Reply from Bristol Mask
Hi Camilla,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Supporting home manufacturers
I already bought from Bristol Mask because the masks are made in the UK. This time around I saw they had some specifically for glasses wearers, and again I am very satisfied with the quality and comfort.
March 1, 2023
Reply from Bristol Mask
Hi Nicky,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi Michael,
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Bristol Mask
Customer Support
All of my order was wrong
All of my order was wrong! I had ordered some of the 4 layer medical masks and was sent 3 layer ones and none of the ones for glasses wearers...and it is impossible to get through to them by phone. Will not use them again
March 17, 2023
Unprompted review
Excellent masks and company
I’ve been buying from Bristol Masks for a long time. I like that they are British made which gives me confidence in them and I find them excellent. Also they arrive very quickly.
March 10, 2023
Reply from Bristol Mask
Hi Kevin,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Bristol Mask
Customer Support
Very happy with the mask
Very happy with the mask. Comfortable fit. Pleased to find masks made in the UK, to support our economy.
March 14, 2023
Reply from Bristol Mask
Hi Rachel,
Thank you for leaving a 5-Stars review.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
The last box of Bristol masks I…
The last box of Bristol masks I received had many masks with defective ear strings, they would break when putting the masks on. I did receive replacements for those and I hope that my latest batch is better.
March 14, 2023
Reply from Bristol Mask
Hi Mark,
Thank you for sharing your review.
We appreciate and value your feedback here at Bristol Mask. It helps us to improve.
Thank you for shopping and we look forward to doing business with you again.
Bristol Mask
Customer Support
Very speedy service
March 2, 2023
Reply from Bristol Mask
Hi Robert,
Thanks so much for your feedback! Your review means a lot to us and lets us know we're on the right track.
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi Susan,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Easy to order
Easy to order, prompt delivery, good quality masks, nicely packaged and Made in Britain. Value for money. Thank you, I'm good for a while now!
February 22, 2023
Reply from Bristol Mask
Hi Janet,
Thank you for your kind words, . We’re grateful for your feedback. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Bristol Mask
Customer Support
Well made British masks
Well made British masks. I’ve been using them since the covid outbreak.
Delivered promptly.
Highly recommend
February 26, 2023
Reply from Bristol Mask
Hello Lesley,
Thanks for the good review! Reviews like yours make our day because it makes all the hard work worthwhile!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi Dawn,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hello Mr. Patrick Francis,
Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!
Bristol Mask
Customer Support
Fastexcellent
Fast, efficient service with excellent product, and it's British made , 5 *
February 16, 2023
Reply from Bristol Mask
Hello PMSX,
Thank you for the 5-stars! Hope you order again soon!
Bristol Mask
Customer Supprot
Great company to order from
As always great service and speedy delivery from Bristol Masks.
Great quality masks would recommend.
January 23, 2023
Reply from Bristol Mask
Hi Mari,
Thank you so much for such a great review! We appreciate your feedback and support here at Bristol Mask.
Looking forward to doing business with you again!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi LSTANYER,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
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