Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... See more
Company replied
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See what reviewers are saying
Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... See more
Company replied
Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... See more
Company replied
I first placed my order in July. I never received the order but after many emails I eventually got a refund. Stupidly I ordered again as I’d been away on holiday and didn’t want deliveries being mad... See more
Company details
Written by the company
Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe
Contact info
Unit 2B Barton Hill Trading Estate, BS5 9RD, BRISTOL, United Kingdom
- 0117 239 6268
- sales@bristolmask.uk
- bristolmask.uk
3.2
Average
371 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent products and service.
Really good masks at a reasonable price and fast delivery.
December 1, 2022
Reply from Bristol Mask
Hi Joana,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi Ms. Bays
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Bristol Mask
Customer Support
Soft and comfy masks
Delivered quickly. This is the third order I’ve had of these masks. They are lovely and soft which makes them comfy to wear and my glasses don’t steam up like they do with other brands. An added bonus is that they are manufactured in Britain
December 1, 2022
Reply from Bristol Mask
Hi F. Marsden,
Thanks for the awesome review! Reviews like yours make our day because it makes all the hard work worthwhile!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hi Looby,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Reply from Bristol Mask
Hello MRSANNFORGRIEVE,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
The masks are a much better fit than…
The masks are a much better fit than the cheaper ones I have purchased before.a
November 7, 2022
Reply from Bristol Mask
Hi Sheila,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Excellent service
October 12, 2022
Reply from Bristol Mask
Hello Ian,
Thank you for leaving a 5-Stars review.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Goods very promptly dispatched
November 4, 2022
Reply from Bristol Mask
Hello Pegasus,
Thank you for your 5-star review! We value your business, and we hope you order from us again.
Bristol Mask
Customer Support
The Btistol 4 layer surgical Face Mask Easy access to a great protective…
Easy access to a great protective product
November 3, 2022
Reply from Bristol Mask
Hello Joyce,
Thank you for sharing your review.
We appreciate and value your feedback here at Bristol Mask. It helps us to improve.
Thank you for shopping and we look forward to doing business with you again.
Bristol Mask
Customer Support
Excellent service Masks look good cord…
Excellent service Masks look good cord a bit too long not very tight round face but overall excellent
November 8, 2022
Reply from Bristol Mask
Hi Colin,
Thank you for the time to share a positive review. We are happy to know that you have a wonderful experience with us.
Looking forward to doing business with you again.
Bristol Mask
Customer Support
All good as usual
All good as usual! Order arrived quickly and the masks are comfortable and good quality.
November 8, 2022
Reply from Bristol Mask
Hi Jonathan,
Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!
Bristol Mask
Customer Support
Excellent company
Excellent company, I have ordered several times from them. Website clear and easy to navigate. Now offering 4 layer masks which is a unique thing in the UK. Placing an order is easy and options for delivery are offered. Items arrive quickly even if Royal Mail is used. Will use this company again.
October 31, 2022
Reply from Bristol Mask
Hello Andrew,
Thank you so much for such a great review! We appreciate your feedback and support here at Bristol Mask.
Looking forward to doing business with you again!
Bristol Mask
Customer Support
Perfect fit for people who wear glasses
Excellent quality masks with quick delivery. They fit perfectly and comfortably without making my glasses fog.
November 7, 2022
Reply from Bristol Mask
Hi Helen,
Thank you for the 5-stars! Hope you order again soon!
Bristol Mask
Customer Supprot
Reply from Bristol Mask
Hello James,
Please let us know how we can make this right. Please send us an email via our customer service email address for us to further assist you.
Bristol Mask
Customer Support
Reply from Bristol Mask
Hello Andrew,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
MAsks arrived very quickly and at a…
MAsks arrived very quickly and at a reasonable price. Quality is also good. Thanks Bristol Mask.
October 31, 2022
Reply from Bristol Mask
Hello John,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Bristol Mask website was easy to use
Bristol Mask website was easy to use. The masks were of good quality and arrived quickly.
It was good to know they were made in UK too.
October 31, 2022
Reply from Bristol Mask
Hi MM Shields,
Thank you for leaving a 5-Stars review.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Straps break easily.
September 16, 2022
Reply from Bristol Mask
Hello Michael,
Thank you for your review. We continuously strive to serve you better.
Please send us an email with a photo of the Lot Number so we can investigate this further.
Looking forward to hearing from you.
Bristol Mask
Customer Support
1st class service excellent quality
October 1, 2022
Reply from Bristol Mask
Hello Gillian,
Thank you for leaving a 5-Stars review.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
the loops are very loose and the nose…
the loops are very loose and the nose band isn't strong enough to help the mask fit round my nose, especially as I wear glasses
October 7, 2022
Reply from Bristol Mask
Hello Fran,
Please give us a chance to make this right. This is not the kind of experience we want you to have. Please send us an email at customerservice@bristolmask.uk and include a photo of the box with its Lot Number and the order number as well.
Bristol Mask
Customer Support
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