Britannia Minicab Reviews 

217
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more

Rated 5 out of 5 stars

Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more

Rated 5 out of 5 stars

Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more

Rated 5 out of 5 stars

Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more

Company details

  1. Transportation Service

Written by the company

Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.4

All reviews

(217)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

3am Gatwick run

Other than being slightly late
Driver was safe and polite and made good progress
Price was very competitive with comparison to other cab companies that quoted especially one that was extortionate

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

No issues whatsoever and drivers are courteous and friendly. Will continue to use this company.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable, highly recommend

I would recommend this company the booking process was easy and straight forward. I was quite last minute with my booking and it was great to be able to book so easily. The driver arrived 10 minutes earlier which was so reassuring in knowing that we would leave and arrive on time. Great reliable/trustworthy company, perfect for international travel destination.

July 29, 2022
Unprompted review
Rated 1 out of 5 stars

driver was clearly tired

driver was clearly tired. his seat had been fully back before we got into the car, so he had obviously been sleeping beforehand. he was swaying across the road whilst driving on the motorway, to the point we told him he needed to stay alert. the car odour was also unpleasant- not a nice experience.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Very well spoken drivers.

Very well spoken drivers.
Specially Mikolaj Jerzy Bajer, he was proactive and maintained professionalism at all times.
This is the first time I’ve used their service and am very pleased with the outcome.
Would definitely recommend them.

July 29, 2022
Unprompted review
Rated 3 out of 5 stars

Acceptable

Driver said he was at collection point when he wasn't..
Then company rang to say the same...
Driver was a few mins away.
Driver didn't get out of car to open doors or help put bags in boot. He didn't speak 1 work.
But we still got to our destination on time - so it isn't a complaint.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

All good

Driver was 10mins late but I was also very quick in getting through security. Service was great, the driver was nice, called me and keep me posted on his ETA. I will use the service again.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great service…highly recommended

Used them plenty times before and they’ve never let me down. Good drivers, nice cars, 5 stars service and cheaper than Uber and other taxis. I would have give them 4 stars because the website isn’t great and communication is hard sometimes but since they’are using whatsapp it’s all sorted and straightforward. Definitely recommended for long journeys and if you need to book someone reliable in advance

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company, at short notice. The wicky chat function was very effective and we were able to quickly and efficiently book transport from Heathrow to Gatwick over our smart phone. Travel today is full of curveballs, especially international travel. This company was responsive and very helpful in assisting us to nimbly respond to an unexpected glitch in our original arrangements. I would absolutely use them again. Plus, they a bit more cost effective than a cab, while offering personalized transport.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Early drop off at Stansted

I was picked up at 4am and dropped off at Stansted Airport. The driver was perfectly on time and the journey was smooth. Great service. Would def use again.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Good

This company was recommended to by a colleague almost 10 years ago, when I made my first business trip to the UK. Been using them ever since. They are reliable, friendly and not expensive at all. Without a doubt this is a company that has become synonymous with Heathrow airport transfers

July 24, 2022
Unprompted review

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