Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more
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Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more
Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more
Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more
Company details
Written by the company
Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.
Contact info
United Kingdom
- britanniaminicab.co.uk
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The driver was there at time
The driver was there at time, he was a bit sleepy, but he Got The job done
Excellent service
Excellent service. Arrived about 15 minutes before the due time. Great driving and friendly service through the early morning rush hour. Arrived at the airport on time. Excellent!
Great service
Great service. Communicated well. Arrived on time and the driver was very nice.
Excellent service
Excellent service. Very good communication. The driver’s car was excellent and he was on time.
Britannia Minicab service is easy to…
Britannia Minicab service is easy to book online. We used them to transfer us from Gatwick to London City airport for a connecting flight. They were in contact the day before to double check all is well and they contact you again when the flight arrives .
We had a longer than usual journey to London because of disruptions / protests on the QE11 bridge and on the motorways but the driver Ahmed got us to our connecting flight just in time . The good thing is that because you pre book and pre- pay you don’t need to pay extra for an extended trip because of traffic or roadworks .
We were able to catch up on some sleep as well in the taxi after our long transatlantic flight as the driver didn’t play any loud music and was courteous too by not talking on his mobile or engaging in chit chat .
I definitely will use them again and we are pleased with Ahmed’s professionalism.
Excellent service
Excellent service. Helpful and polite drivers. Extremely clean and comfortable cars.
Excellent service.
Perfect ride
Arrived on time (even a bit early). The driver were very pleasant and considerate.
Car was clean and comfortable.
Efficient service
Booked an early morning taxi to the airport. Driver arrived bang on time and was very pleasant. The confirmation messages sent by the company the day before the trip was also reassuring. Would definitely use again
Waited for the taxi at the meeting…
Waited for the taxi at the meeting point according to information in booking. Called the service line twice with different information - wait another 5-10 min and then after 20 minutes; the driver is there in one minute.
In total more than 40 min of extra waiting… Driver did a good job but had the wrong destination address from the booking service and had to take an extra tour which added another 5-10 min.
Booked both ways
Booked both ways. Drivers were punctual and service was good. This company has my recommendation.
Very satisfied
Everything went as arranged. Good driver. If you want a silent driver, i. e. no chit chat, ask for Hamid. Car clean, good condition.
The chat line is a good system. Any query, the response is quick.
Great service…
Excellent service
Excellent service. Very punctual. They stay in good communication with me. The driver was on time. They journey was pleasant. Will use it again. Highly recommended.
Britannia cars provides an excellent…
Britannia cars provides an excellent service and offers the best prices, this was my first time using their services and I will definitely be using them again.
Excellent Service
Excellent customer service with great communication.
Drivers are always on time and are very polite and helpful.
Great fleet of cars.
Highly recommended…
Finally best cab service found.no need…
Finally best cab service found.no need to wait for Uber's and getting exploited Driver was really nice and polite and helped me with luggage.
Definitely will use again
Reliable company
I have used this company for business trip to airports several times and they have been a reliable company and always on time.
Thanks
Great service
Great.
Would have got 5 stars but when we had to change pick up times it took multiple calls where the lines were very poor, in end had to use live chat but all got sorted in end
I used them to come and go to Gatwick…
I used them to come and go to Gatwick airport from the hotel. Drivers were both good drivers, and I had no problem with them. After using them for pick up is when I found out about there Whatsapp, because I could not speak to the person who answered, and they sent me a whatsapp. I would use them again
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