Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more
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Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more
Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more
Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more
Company details
Written by the company
Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.
Contact info
United Kingdom
- britanniaminicab.co.uk
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Pick up was perfectly in time and our…
Pick up was perfectly in time and our driver Jumman Hasan was really good, polite and we even arrived earlier than supposed. Really good driver!
Great experience (Luton airport to…
Great experience (Luton airport to Maida Vale). Our driver, Shahram Mehrasa was very pleasant, diligent and helpful, despite our last minute change of plan.
Excellent client service support team as well.
Everything was well and on time.
Everything was well and on time.
I am very satisfied with service.
Unprofessional Service - late and wrong vehicle
Booked a return trip to Heathrow Terminal 5. On both occasionally sent a vehicle that could not fit 4 suitcases when that is exactly what was booked in advance. Driver turned up in a Prius and had to put a suitcase up in the front seat and all hand luggage in the back with myself and my family.
On the return trip driver turned up over an hour late with the excuse of traffic given yet no traffic on journey home and constantly lied too that the driver was just parking up for the entire hour he was late.
When voicing my displeasure at the poor service offered £5 off the fair!!!
Shocking service and will never use again and recommend avoiding to others to ensure you actually turn up on time and get the actual vehicle you booked. 1* is only because can not give zero.
Great driver and great series
Great driver and great service. Highly recommended
Highly recommend
I booked a cab to pick up my mum from the airport. I got beforehand all the details for the driver and they picked her up from the meeting point.
Very professional and easy communication
Excellent service, helpful driver
Driver waited as our flight was delayed. He was also very helpful, went above and beyond, carrying heavy suitcases up stairs when we arrived home. Really thoughtful. Very good price and excellent driver.
Perfect experience
Perfect experience, driver was great and car was nice. Got us to the airport on time.
Nancey in thr office was fantastic when we had to change pick up times with little or no hassle. Definitely recommend.
Perfect and very professional
Excellent service
Excellent service, multiple reminders about the pickup provided, very polite drivers, comfortable cars, can only recommend!
Taxitrip London-Stansted
Thanks Nicolae, you did a Perfect job. We got funny infomations about London.
Excellent service
Excellent service. I had several reminders and updates before my journey and then on the day when to expect my driver and what the car is. Made the stress that comes with travelling a lot easier so thank you Britannia! We will be using you again.
Strongly recommended
Really friendly driver with good sense of humour. He patiently located us from airport, even we were behind schedule. Strong recommendation!
Good value fare
Good value fare. Drivers were very courteous and punctual. I liked that the team contacted me by WhatsApp to confirm the booking and keep me updated. Booked through the Ryanair App and it all went very smoothly. Would use this company again.
From LCY to Trafalgar Hotel
After a slight mix up with the driver at the designated pick up point all went well. Friendly safe journey to our destination.
Perfect and easy!
Booking was very easy, I got all the information and an extra confirmation beforehand. The driver was on time even though it was very early pick up!
They had the best price I could find
They had the best price I could find for a one-way trip from central London to Heathrow. Driver was punctual, he was waiting for us as soon as we stepped outside the hotel. Would highly recommend.
We need taxi earlier than expected and…
We need taxi earlier than expected and it was no problem x arrived and was a pleasant journey x car was spotless driver was quiet x would def use again
Highly Recommended
Recommended.
The customer service and follow up was great. I also had a great guy as a driver.
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