Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more
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Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more
Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more
Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more
Company details
Written by the company
Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.
Contact info
United Kingdom
- britanniaminicab.co.uk
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Outbound journey was great
Outbound journey was great, driver on time and extremely polite, however return journey never took place due to us being unable to locate the vehicle, outside of a very busy o2 arena. No meeting place was given just asked for us to walk to a mini roundabout. Not being from the London area I didn’t have a clue where to go!!
I booked a taxi for 4am to Gatwick
I booked a taxi for 4am to Gatwick. The taxi arrived well on time and I was informed of its progress.
I paid for Mercedes V class or similar…
I paid for Mercedes V class or similar and was sent a Seat Alhambra for both transfers. We were 5 with luggage and barely fitted in. This company works with airportstaxitransfers.com . Poor communication and a rip off
I booked a taxi for 3:45am and the…
I booked a taxi for 3:45am and the driver was right on time and got us to Gatwick airport in good time. Very good value for money and great service.
Very friendly driver
Very friendly driver, he’s been very good.
Met us earlier than expected.
Pleasant trip from Stansted to London
Good
The driver was with me almost at the given time.
The trip was nice and he was very polite.
I have a transfer back to the airport after two days, hope all is well.
Reliable and prompt
The driver was early and ready for our pickup which was at 8:30am on a Saturday to go to Gatwick North.
The driver was polite, friendly and the vehicle clean and well kept.
Great service
Great service, easy to book and the cheapest transfer from central London to Stansted Airport. Thank you
Reliable
Confirmed via email and sent photo of driver with car details before. Arrived on time and text when outside. Reasonably priced
Driver and call service are TOP
Driver and call service are TOP. 5 stars
Totally reliable
I booked a trip to the airport in the early hours of the morning and they were very attentive to make sure I didn't miss my flight. The driver was very nice. Highly recommended
Reliable and on time service
I had booked a cab with Britannia for my outbound journey to Heathrow. My pick up time was 4 am so I was very nervous.
But Britannia was very organised. They contacted me day before and confirmed journey details and also informed me that I will be given driver details an hour before my pick up time.
Right on the dot at 3 am I received a whatsapp with photo, name and vehicle details.
Driver was also very polite and friendly and helped us with our luggage.
Highly recommended
The car arrived on time
The car arrived on time, friendly and courteous driver and no problems.
Very good service
Very good service. Easy to book, precise and timely. 5 stars
Excellent service
Excellent service - good communications, very punctual and friendly
All I can say is perfect experience and…
All I can say is perfect experience and really good communication would definitely recommend 🤩
Great experience
Great experience. Very organised with messages before and during the trip. We arrived earlier and they managed to accomondate us very well. Very happy afterall!
London to Gatwick
Arranged a pick up from North London to Gatwick Airport. The driver arrived on time and was helpful in putting our suitcase in the trunk. It was an early morning journey and he was thoughtful in turning off the music so we could nap. Such a smooth journey and quick as well. He stood us to the short stay 3rd level and instructed us to go down 1 floor (to departures) as it would be more convenient. Again asked us with our luggage and wished us a safe journey. Very professional.i
Absolutely hopeless
Absolutely hopeless. From A-Z. This is not a taxi company but a booking service and they can't even get that right. Booked an airport transfer 48 hrs before. Booked an Mpv as needed to carry 7 full size luggages. Booking was confirmed as such. Turned up an hour and a half late, with a Toyota prius. Made the flight with 5 minutes to spare, running through the airport of course. If you want a stress free and reliable airport transfer, this is NOT the company for you.
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