Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more
Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more
Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more
Company details
Written by the company
Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.
Contact info
United Kingdom
- britanniaminicab.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great ride.
We arrived earlier than booking time so had to wait half an hour for the driver who was on schedule. The car is nice and clean, our driver gave us a quiet and comfortable ride that we fell to sleep for the two and a half hour jounery. Great experience, sure will use this service again.
The plane was delayed for an hour and…
The plane was delayed for an hour and even this the driver was waiting for us in the airport when we came out. Very happy with everything. Thanks
Brilliant driver and very punctual
Driver named Laticia was so…
Driver named Laticia was so professional and quick.
Efficient booking and good service
Easy booking and confirmation received quickly. WhatsApp message the day before the booking to confirm details and provide driver info. Driver arrived early and made contact. He was friendly, pleasant and professional. Nice clean car. Got us to the airport in good time. Would use this service again.
excellent experience with great…
excellent experience with great communication and delightful driver.
Great and smooth ride
Great and smooth ride! Arrived in time . Will use Britannia Minicab again, highly recommended
Safe, secure trip
Constantin was a very helpful and courteous driver.
Communication was good and the trip safe and secure.
Thanks.
Nouman Razzaq was very nice and calm…
Nouman Razzaq was very nice and calm driver and absolute professional. It was our (me and my family) pleasure!
We didn’t felt safe. Our driver looked Tiktok and Youtube during the trip.
Our driver was not so friendly. Was too late, would not come out of the car to help us with our luggage. We had to ask for it. And during the trip to London Stansed he was watching YouTube and Tiktok. So we didn’t felt very safe. The communication with Minicab was good.
Highly recommendable
Everything was perfectly organised and very y puntual. Contact through whatsapp and telephone since the day before and just before the picking up. We could even change the time of picking up according to our necessities. Highly recommendable.
Excellent service highly recommend
Excellent service my flight was early…
Excellent service my flight was early and they were there to collect me.
The whole experience was excellent.
Perfect
Everything went smoothly. Very pleasant experience! Simply perfect!!
Best price on the market
Best price on the market. Eveyrhing was confirmed by text and WhatsApp. We received the information about the driver and the car and the ride was great. He also was earlier. Really recommended
Booked through minicabit
Booked through minicabit. Great service! It's cheaper if you book through their website.
Great Service
Driver was on time and communication from the company was fantastic. I'd definitely recommend and use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





