Britannia Minicab Reviews 

217
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more

Rated 5 out of 5 stars

Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more

Rated 5 out of 5 stars

Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more

Rated 5 out of 5 stars

Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more

Company details

  1. Transportation Service

Written by the company

Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.4

All reviews

(217)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great ride.

We arrived earlier than booking time so had to wait half an hour for the driver who was on schedule. The car is nice and clean, our driver gave us a quiet and comfortable ride that we fell to sleep for the two and a half hour jounery. Great experience, sure will use this service again.

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient booking and good service

Easy booking and confirmation received quickly. WhatsApp message the day before the booking to confirm details and provide driver info. Driver arrived early and made contact. He was friendly, pleasant and professional. Nice clean car. Got us to the airport in good time. Would use this service again.

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommendable

Everything was perfectly organised and very y puntual. Contact through whatsapp and telephone since the day before and just before the picking up. We could even change the time of picking up according to our necessities. Highly recommendable.

February 28, 2023
Unprompted review

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