Britannia Minicab Reviews 

217
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... See more

Rated 5 out of 5 stars

Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... See more

Rated 5 out of 5 stars

Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... See more

Rated 5 out of 5 stars

Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... See more

Company details

  1. Transportation Service

Written by the company

Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.4

All reviews

(217)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Amazing experience - booked a ride the night before an early flight after realising we would be unable to get the train. Awesome driver (Said Bentiss) who was extremely punctual and very friendly. Highly recommend!

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Super comfy trip

Driver on time, nice, friendly and polite.
We felt confortable all the time.
The best bit was getting driver details whatsapped to me - super convenient and informative, great service

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

I recommend nobody, go to Uber!

we reserved taxi on minicabit on time yesterday we received and confirmed booking number on time. It was about 08.00 today otherwise we would miss our flight. this morning at 7.45 am our booking was cancelled. and they offer no other solutions. we missed our flight because of that! I will advise everyone not to book here. bad company very bad service! promise but don't keep their promises!!!!!!

December 12, 2022
Unprompted review
Rated 4 out of 5 stars

The driver was on time. Fair pricing

The driver was on time. The ride was comfortable and the driver was courteous. My only complaint would be the car air freshener(?) which was very strong and caused irritation. Otherwise, this company delivers a quality service with competitive pricing. I would use them again.

December 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Booked them to take us home from a Christmas Party in London Bridge. Very easy to communicate with and an excellent service

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

Late and unreliable

My driver was 30 min late and went to the wrong location for pickup, resulting in me having to walk through the airport and go to another level struggling with all my luggage. His being late also resulted in me having to be rushed through security at the next airport where I had a connecting flight.

November 27, 2022
Unprompted review
Rated 1 out of 5 stars

Car was not suitabale for the booking I made

Honestly I am not satisfied. I said that I have 4 large luggages and 2 handbags but they sent very small car. We hardly could fit in and it was not comfrotable at all. The luggage was in the same seat with us. It was terrible trip. And what upsets me is that it was not the first time it happens. I dont know what's the point of asking me about the number of the luggage when making the booking if they will not consider it!!!! Seriously if I booked public transportation it will be much easier and more comfortable than the private car they provided. Although the driver was so kind and helpful and he was on time but the problem was with the arrangement from the company side who did not send a suitable car

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great communication and followed up to…

Great communication and followed up to make sure we found the cab driver OK.
Only comment, I was called 3 hours before I booked time to say he was ready and then again 40 minutes before. Felt a bit pressured to try be early, but I booked it as early as I wanted.

November 19, 2022
Unprompted review

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