British Bird Control Reviews 311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional and efficient service, highlighting the clear explanations provided and the swift completion of work. Many people found the staff to be friendly, polite, and knowledgeable, often going above and beyond expectations. Reviewers frequently noted the tidiness of the work, with teams cleaning up thoroughly after the job. The overall process, from initial contact to completion, is described as straightforward and helpful, with good communication regarding updates and scheduling.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the politeness... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone I dealt with was so polite and professional. On the day the work was completed swiftly and with clear explanations of what was done. The weather delayed the work initially (in January) bu... See more

Company replied

Rated 5 out of 5 stars

We had a pigeons nest under our solar panels. The company was really easy and straightforward to deal with from first contract to completion of the works. The guys were very friendly and efficient, w... See more

Rated 5 out of 5 stars

Great company! Very efficient at all stages of the process. The guys were friendly and professional and everything was left tidy when they finished the work. They were very apologetic they were a l... See more

Rated 5 out of 5 stars

Very professional, experienced and licenced team cleared my roof and fitted the mesh around my solar panels. Cleared up all mess made and complete explanation of what they were doing, what they found... See more


Company details

  1. Bird Control Service
  2. Business to Business Service
  3. Pest Control Service

Information provided by various external sources

British bird control are specialists bird pest control professionals covering all aspects of bird control, clean-up and proofing. Providing the most effective bird control and proofing services available anywhere in the UK. Call Today for a free no-obligatory quotation....


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Rated 5 out of 5 stars

Very happy with the service I received

Very happy with the service I received. Good communication throughout and great work carried out by installers. Wouldn’t hesitate to recommend this company to all those who are tormented by pigeons nesting on their property.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

I had a major problem with pigeons…

I had a major problem with pigeons nesting under my solar panels. I contacted British Bird Control and obtained a very detailed quote together with a detailed explanation regarding their procedure. After accepting the quotation I was informed at every stage of the procedure, by email, which took away any worries or concerns. The Installation Team completed the work in a few hours and explained in detail what they had done. This work was carried out very professionally and to a high standard.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I can thoroughly recommend British Bird Control if you are looking for a solution to pigeons under your solar panels. I now have a strong mesh barrier which the pigeons have investigated and discovered they cannot get under it at any point. I received quick responses to my emails and was sent a lot of information including photographs of previous work which helped me choose this Company. The two men who fixed the mesh told me what they found and what they did. They and the office staff have all been helpful, polite and efficient. I can now relax knowing that pigeons cannot cause any damage to the panels or keep waking me up early stamping about and cooing😀

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

My initial contact was with David who promptly provided a competitive quote for the solar panel bird proofing, along with confirmation as to how the works would be undertaken.
I placed the order and a date was agreed, however due to adverse weather this had to be rescheduled. I understood that this was beyond their control and was more than happy, as they kept me updated and of course safety is paramount! ( There was heavy rain and it was windy)
The teams that attended were very professional and friendly. They explained the procedure, installed the bird proofing and left everything clean and tidy.
I would highly recommend this company and must say it has been extremely refreshing to get such great customer service 😊

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service, from start to finish

I found the website really clear and helpful and so decided to give British Bird Control a try. I am glad I did. The whole experience was designed around delivering great customer satisfaction. I was pleasantly surprised how quickly my enquiry was dealt with and the initial booking made. There was a delay to my original planned installation date because of the awful weather in July. That delay was handled well; I was given plenty of notice and the opportunity to state dates that were not good for me on the rebook.
On the day of the installation the team arrived well ahead of time and carefully explained what they would be doing. The rate at which they worked was amazing. They also took time to answer any of my questions. I have never had work done before by such a pleasant, polite and helpful team.
The site was immaculately clean when they left it.
Hard to find this standard of customer service these days; I would thoroughly recommend British Bird Control

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Solved my pigeon problem with great service

When I had my Solar Panels installed last year I was advised that I probably wouldn't need bird protection, but come spring time, the roosting pigeons clearly showed that I did. World of Solar (the original installer) suggested it would cost around £2k to retrofit since they would have to scaffold the house. I started looking around for a roofer who could do it and came upon British Bird Control. They were really helpful from the very start and talked me through their certification that allows them to deal with nesting birds and gave me a quote that was less than a quarter of what World of Solar suggested since they could do it safely without scaffolding after first completing a risk assessment. Everything they spoke of gave me confidence that this is a good firm to do business with, and I haven't been disappointed. The installation was last week and only took a few hours. Many thanks British Bird Control....the only ones who aren't happy are the pigeons who hung around for a few days looking like they'd been locked out of their house.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Effective solar panel protection from birds professionally installed.

My problem started when a flock of doves decided that my solar panels made a better home than their dovecote. Nesting material from under the panels slid into my gutters creating blockages. Eggs rolled down the roof to smash on my patio or my conservatory. I contacted the company which installed my panels, but their quotation seemed excessive. I contacted British Bird Control who promptly gave me a much better deal. Strong winds and heavy rain caused a short delay in the start of the work, but Lauren in the office kept me fully informed throughout. The work was carried out by Michael and Matt swiftly and efficiently with a minimum of mess and disturbance. A 10 year warranty gives me peace of mind.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend!
This is the first time I have used British Bird Control, and it definitely won't be the last. My clients have had continual problems with pigeons nesting and fowling around and beneath their solar panels, but all is now sorted and the solar panels fully bird-proofed. Communication with the company has been excellent, especially given the delays caused by the recent bad weather. Great service, prompt response and pleasant operatives.

August 2, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Hi Rebecca - we do our best and glad it all went to plan.
BBC

Rated 5 out of 5 stars

Professional and reassuring

Bradley and Paul checked the proofing work today that was completed last September as I had noticed several cable ties and pieces of the metal guards on the driveway. They confirmed there was no re-invasion of the pigeons and they ensured the guards were fully proofed. Great lads and very reassuring. Brilliantly service from the company as a whole who must ensure they don’t damage the panels in any way especially as they are leased. Would highly recommend

July 31, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you David.

Rated 5 out of 5 stars

An excellent service

After a bit of rescheduling due to weather, it turned out that I couldn't be at home when our solar panels were birdproofed. However, the team arrived on time, treated our property with respect and completed all the agreed work.
They removed the nests, fitted netting very tidily, cleared debris out of the gutters and washed the panels with biocide.
They then phoned me to provide a detailed report and advise on what behaviour we could expect from the birds that had been disturbed. The whole work area was left neat and tidy.
Altogether they have provided exactly the service we were hoping for and were very pleasant to deal with.

July 27, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Hi Chris
Thank you for taking the trouble to post this.
I will ensure it is passed on to the team.
BBC

Rated 5 out of 5 stars

Pesky Pigeon Problems sorted...

British Bird Control were the company recommended by my solar panel lease company to carry out pigeon proofing. They communicated well and gave a detailed information email to manage my expectations of the work they were going to carry out. On the day my work was to be completed the workmen were professional and friendly and they fitted galvanised mesh to my panels and also cleaned up my gutters and tidied up all the bird mess that had fallen into my garden. I was extremely pleased with my experience with this company.

July 10, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you Joanne
BBC

Rated 5 out of 5 stars

Slow Start, Building To A Crescendo

Bit of slow start due to a backlog due to poor weather conditions. However, I was kept informed.
On the installation day, the team arrived and fully briefed me what they were going to do and it would take approximately 2 hours.
On completion they, explained all and showed me pictures of the installation including the parts not visible form the ground.
I would highly rate BBC as first class especially based on some of the other companies I had dealings with initially.

July 12, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you Simon for taking the trouble to post this; I will make sure the team leader Rhys and the operations unit of Lauren and Dave are aware.
BBC

Rated 3 out of 5 stars

The Pigeons Have Been Evicted

The good thing about this company is they will do the job without scaffolding so the cost is considerably less than other companies who do.
Their team arrived a day earlier and completed the job very quickly. The pigeons can no longer nest under my panels so I am not getting a deluge of poo. twigs and eggs on my patio and conservatory. I am very happy about that!
The downside is following their work the down pipes became blocked and my gutters overflowed. The company do not take responsibility for this. I managed to take the elbow bend off above the conservatory and clear it myself which resulted in me being covered in wet poo.
Also bear in mind that you will have to clear debris of all window ledges, conservatory roof and surrounding areas. The team did a minor clear up on my patio but I had to do it again.
TIP If eggs break onto your conservatory roof clean them off immediately as I cannot remove them now despite using many different products.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

British bird co

The guys were great they explained what they were doing as they went along they did a great job and cleaned up after them. Can recommend this company

July 10, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you for taking the trouble to write this Ivan - I will ensure it's passed on to Gary and Mason.
BBC

Rated 5 out of 5 stars

Excellent workmanship, attitude and customer care

We had Callum & Lewis turn up on 28/6/2023 to fit the mesh guards as protection from Pigeons nesting under our Solar Panels.
We could not have asked for better staff than them, their friendliness, understanding and professionalism are of the highest standards and we can’t compliment these guys or praise them any higher, they were both superb.
We will definitely be recommending your company to any family and friend that are looking for the same type of work.
Thank you for a job well done.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and a very good job done

Excellent service from initial enquiry, through booking the visit, to the work being completed and paperwork being sent the same day. Dan and Jack carried out the work very professionally. We were extremely pleased with the completed job.

June 28, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks Michael. Dan and Jack are aware.
BBC

Rated 5 out of 5 stars

Excellent

From the first booking and follow ups with Gareth, through to being fitted in early unexpectedly by Dave, to installation by Dan and Jack the whole experience was very professional. Well done guys. Will heartily recommend you to others. Howard

June 16, 2023
Unprompted review
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Reply from British Bird Control

Thanks Howard we aim to please.
BBC

Rated 5 out of 5 stars

Pigeon protection promptly placed professionally

We had a problem with a pair of pigeons who liked the look of the underside of our solar panels.

Although the wait times are long they were able to bump us up a couple of weeks early due to a cancellation in the area.

The installers were so courteous and professional, made sure we were completely happy etc.

Great work done.

June 13, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you Stuart.
BBC

Rated 3 out of 5 stars

Let down when system failed

Initially very pleased, however after 3-4 years some of the protection has come away from the panels.

I have made attempts to contact the company as they do give a 10 year warantee - however I have had no response at all.

Now having to look for another company to repair/replace.

The quality/reputation of a company ISNT based on the job they do in my opinion - its how they respond if or when things go wrong - and in that area I cant recommend this company (currently at least - will continue trying to contact)

May 27, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Hi Samantha
Thank you for your message. If we did the work you are under guarantee. What email are you using? The best one is dave@britishbirdcontrol.co.uk or 0800 327 7293.
BBC

Rated 5 out of 5 stars

Superb service

Superb service; great communication.
Accommodating and very professional.
Area left clean afterwards.
Highly recommended.

May 15, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks for posting this Joseph.
BBC

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