British Bird Control Reviews 311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional and efficient service, highlighting the clear explanations provided and the swift completion of work. Many people found the staff to be friendly, polite, and knowledgeable, often going above and beyond expectations. Reviewers frequently noted the tidiness of the work, with teams cleaning up thoroughly after the job. The overall process, from initial contact to completion, is described as straightforward and helpful, with good communication regarding updates and scheduling.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the politeness... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone I dealt with was so polite and professional. On the day the work was completed swiftly and with clear explanations of what was done. The weather delayed the work initially (in January) bu... See more

Company replied

Rated 5 out of 5 stars

We had a pigeons nest under our solar panels. The company was really easy and straightforward to deal with from first contract to completion of the works. The guys were very friendly and efficient, w... See more

Rated 5 out of 5 stars

Great company! Very efficient at all stages of the process. The guys were friendly and professional and everything was left tidy when they finished the work. They were very apologetic they were a l... See more

Rated 5 out of 5 stars

Very professional, experienced and licenced team cleared my roof and fitted the mesh around my solar panels. Cleared up all mess made and complete explanation of what they were doing, what they found... See more


Company details

  1. Bird Control Service
  2. Business to Business Service
  3. Pest Control Service

Information provided by various external sources

British bird control are specialists bird pest control professionals covering all aspects of bird control, clean-up and proofing. Providing the most effective bird control and proofing services available anywhere in the UK. Call Today for a free no-obligatory quotation....


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Rated 5 out of 5 stars

Bird proofing solar panels

I employed the company to install bird proofing to my solar panels on my roof. As the work is bound by weather conditions they could not give an exact date but kept me updated when the work could be completed. On the day arranged the two operatives Maison and Shane turned up early which is always a bonus and got straight to work. They were courteous and tidy and explained what they were doing and explained about the 10 year guarantee. All very professional. Finished job looks good.

May 22, 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thanks Philip. Mason and Shane are early starters.
BBC

Rated 5 out of 5 stars

Brilliant Service

I am absolutely thrilled with the solar panel proofing service provided by British Bird Control. The process from start to finish was very professional. After posting a question on the website, Gareth contacted me within the hour and all my questions were thoroughly answered. I was even supplied with a copy of the company's license to deal with birds. I was particularly concerned about fledgling pigeons and didn't want them 'dispatched', so I explained this and they agreed to give any found to me, so that I could take them to a shelter. We were then booked in for a visit in a month's time; however, the work was carried out earlier, as they could accommodate us. John and his son, Barney came to do the job - really lovely guys, friendly and efficient. They completed the job in no time at all. Our receipt and 10 year warranty for the job were sent a couple of days after the job. In all, dealings with British Bird Control were smooth and easy, their service was excellent. I highly recommend their services.

May 11, 2023
Unprompted review
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Reply from British Bird Control

Many thanks Becs, please you are happy.
BBC

Rated 5 out of 5 stars

Excellent Service

From the very start to the completion of bird and squirrel proofing under the solar panel it was professional, competent and timebound. Gareth Purnell was reassuring and despite access difficulty due to the location of the conservative at the rear he was helpful with the suggestions. Most of all Dave along with his co-partner Matt were diligent and efficient in installing the bird proofing cage. The only helpful suggestion I could give would be that the attachment to secure the cage should have the metal tags as opposed to using of plastic tieback. Particularly, as the squirrel cut the plastic tieback and opened the joint to re-enter. Having said that Gareth was swift in the response and Dave returned with metal cover tiebacks to complete the task. So no pigeons and squirrel and 10 days have passed. Thank you.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Constant communication to me, with any changes regarding severe weather, and changing of dates, they gave no excuses, upfront and honest. Arrived on the date and time set, polite, clean, professional, happy Team,... All smiles, explained what would be happening, and they fedback their findings from Birds attempting to nest under Panels, once they'd cleared/cleaned, netted and sprayed, also cleared my gutters and checked integrity of ridge tiles...... Birds use concrete to keep beaks tidy. They cleared away debris on garden and Drive..... Worth the money,and peace of mind.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Professional staff throughout the company, kept me inform of what would be happening and when.
Job completed efficiently, and area was left tidy. Would highly recommend.

April 20, 2023
Unprompted review
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Reply from British Bird Control

Many thanks Jo
BBC

Rated 5 out of 5 stars

Excellent Service & Highly Recommended

I would highly recommend this company. First class service. The team that came to my property carried out a brilliant job, they went above and beyond with the work they carried out. The guys were so polite, and friendly also efficient and they cleaned up after the work was finished. Both were very professional and had very high standards. Really pleased with this service.

April 20, 2023
Unprompted review
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Reply from British Bird Control

Thank you Jaclyn.
BBC

Rated 5 out of 5 stars

This company is highly recommended

This company is highly recommended. We were constantly updated on what was required and when they would be available to do the job. The team that came over to our property to carry out the work were polite, efficient and tidy. It was refreshing to work with a company that has such high standards.

April 4, 2023
Unprompted review
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Reply from British Bird Control

Thank you for taking the trouble to post this Sheila.
BBC

Rated 3 out of 5 stars

Failed Pidgeon protection system

Protection system was installed In September 2022, it lasted only to January and has now started to fall off. Contacted the company straight away but other then one aborted attempt to attend site due to weather have not heard from them since, Pidgeons and squirrels are now back under the PV cell. Following this review they company made new arrangements and the system has subsequently been repaired. So far the repair is hold8ng up

April 15, 2023
Unprompted review
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Reply from British Bird Control

Hi David
David, you have a ten year guarantee against re-invasion from pigeons as you know. March was terrible weather wise but things look to be be better from next week - drop Dave another email in operations at dave@britishbirdcontrol.co.uk .
BBC

UPDATE: We have revisited and fixed this issue. Access was very difficult and only one of our rope access teams was able to work on this property safely. The first time we revisited weather prevented safe works.

Rated 5 out of 5 stars

Great all round service

Really pleased with this service. Excellent communication. I had all the information I required ahead of booking the job. The crew who did the work pigeon proofing my panels arrived early, cracked on to do a professional clean job and were friendly and pleasant.

April 13, 2023
Unprompted review
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Reply from British Bird Control

Thank you Robin
BBC

Rated 5 out of 5 stars

Gareth went out of his way …

Gareth went out of his way to get our bird protection scheduled in as quickly as possible as we already had scaffolding in place. Team arrived, did the job quickly but professionally and left the area clean and tidy with bird protection in place all round the panels. What more could we have asked for, all at a very reasonable price? Information flow from Lauren was excellent, keeping us updated on timescales. Very happy.
Martin

April 3, 2023
Unprompted review
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Reply from British Bird Control

Many thank Martin - we do our best!
G

Rated 5 out of 5 stars

Couldn't have asked for better

Dave and Matt arrived on site promptly. Very polite, helpful, quick, and professional. Cleaned up before leaving.
The only thing they left was about a dozen confused pigeons wondering how they were going to get under the solar panels. Have recommended British Bird Control to a colleague of mine who also has a solar panel and pigeon problem.

March 17, 2023
Unprompted review
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Reply from British Bird Control

Thank you Bob :-)

Rated 5 out of 5 stars

Great job, better price than solar installers

From the fast response to my initial enquiry to a great job completed in a couple of hours these guys were excellent.

Our 10 year old solar panels had been colonised by pigeons a couple of years ago and we finally got fed up with the noise and having to clear blocked guttering and downpipes. Got some price indications from solar panel specialists, all were more expensive than these guys.

They came late Feb, removed the pigeons, did a great job with the mesh, cleared the gutters and sprayed everything down. And provided all the necessary nesting bird certificates.

February 21, 2023
Unprompted review
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Reply from British Bird Control

Many thanks for posting this

Rated 5 out of 5 stars

Fantastic service an

Fantastic service and great communication throughout the whole process. All questions answered and kept informed at every stage.
Polite and professional team on the day.
Excellent - would highly recommend.

March 14, 2023
Unprompted review
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Reply from British Bird Control

Thank you!

Rated 5 out of 5 stars

Very happy customer

From the efficient quotation to the expert completion of the work I was impressed by this company.
The comprehensive quotation and information was rapidly sent through and a date provisionally set. When the first operatives arrived in December as agreed, the recent poor weather made it unsafe to work. They offered to return my deposit or come back when drier. They returned yesterday and completed the work in about two hours leaving the site clean and tidy. Very happy with the standard of work and very pleasant people to deal with.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

The birds were humanly removed from under the solar panels and as much mess left by the birds was removed. The area was sprayed to get rid of any mites and the grill was placed around the panels. Everything from first contacting the company to the end result was a very positive experience with us being kept up to date as to when the visit would take place. The young men were polite, informative and a credit to the company. An excellent experience, thank you .

February 9, 2023
Unprompted review
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Reply from British Bird Control

Many thanks for taking the trouble to post this Beverley.
BBC

Rated 5 out of 5 stars

All round great job (bird proofing solar panels)

The quotation process was very clear and straightforward for bird proofing our solar panels. Communications regarding scheduling were very good. The guys arrived as expected, did a great job and the cost was competitive and good value. Very pleased.

February 1, 2023
Unprompted review
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Reply from British Bird Control

Thank you Peter

Rated 5 out of 5 stars

Quick efficient service

I contacted the company via their contact sheet on their website and received a response within 12 hours, detailing the next steps. they were quick to respond and detailed everything necessary, the work involved, the equipment used and the way it would be done, we were having our solar panels protected from nesting pigeons, all contact was made over email, quickly and very responsive, the booking was made a deposit was paid and the company confirmed and showed up at the exact time, carried out the work efficiently, cleanly and quickly. no complaints at all and would highly recommend the service and the company

February 6, 2023
Unprompted review
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Reply from British Bird Control

Many thanks Jo

Rated 5 out of 5 stars

5 star company

First class service received from initial enquiry to completion of the bird proofing - the process having been explained in full .
Thank you to Paul & Ricky for completing the bird proofing work and leaving my property in a clean & tidy state.
Very professional . Would definitely recommend.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Starlings roosting under solar panels.

I contacted the company to have a mesh constructed around our solar panels to stop large groups of starlings roosting under them. The two in the team that undertook the work did so in a very professional way and their general attitude and manner was exemplary. We were kept informed of their progress and they left the area as they found it. Overall, my experience in dealing with this company was very positive and I certainly recommend their services to others. The prompt and helpful contact and the efficient administration was appreciated.

February 1, 2023
Unprompted review
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Reply from British Bird Control

Thank you Philip i will ensure your positive feedback is passed on.

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