The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another great hamper and fabulous…

Another great hamper and fabulous customer service. The recipient was deighted with this present and beautifully presented.

December 23, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Louise,

Thank you for your lovely review!

We’re so pleased to hear the hamper was beautifully presented and that the recipient was delighted with their gift. It’s wonderful to know our customer service made a great impression too.

We really appreciate your continued support and hope to help again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

An excellent quality hamper

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried.
The British Hamper Company provided an excellent service with top quality produce in a generously filled hamper. I will definitely use them again. Thank you.

December 22, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Claire,

Thank you so much for your wonderful review! We’re thrilled to hear your brother and his family in the States are enjoying their hamper and discovering all the British Christmas goodies.

It’s fantastic to know you were pleased with the service, the quality, and the generous selection of items.

We truly appreciate your support and look forward to helping you delight them again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

From ordering to delivery the process…

From ordering to delivery the process was easy and excellent - even though the recipient was across the ocean in Philadelphia. The contents were of good value and much enjoyed and appreciated.

December 15, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Christopher,

Thank you for your wonderful review!

We’re delighted to hear the whole process was easy from ordering through to delivery. It’s great to know the hamper offered good value and was thoroughly enjoyed by the recipient.

We really appreciate you taking the time to share your experience and hope to help again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

The ordering process was quick and easy…

The ordering process was quick and easy and the recipient was very pleased with the hamper, which she received just before Christmas. I was grateful for the email updates that I received,

November 21, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely review! We’re delighted to hear that the ordering process was quick and easy and that the hamper was well received just in time for Christmas.

We’re also glad the email updates were helpful. It’s always our aim to make the experience smooth and enjoyable.

Your support means a lot, and we look forward to helping you send more hampers in the future!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent quality gifts to give family…

Excellent quality gifts to give family and friends for special occasions. I have used this company for years now and find their service is always perfect.

January 9, 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Moyra,

Thank you so much for your kind words and continued support over the years! We’re delighted to hear that our hampers have been perfect gifts for your family and friends and that our service has consistently met your expectations.

We look forward to helping you celebrate many more special occasions!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great range of products

Great range of products catering to every taste. Really good communication and delivery service spot-on. Well done :)

December 23, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Jodie,

Thank you for your fantastic review!

We’re thrilled to hear you enjoyed the range of products and that you were pleased with our communication and delivery. Your kind words mean a lot, and we’re so glad everything went smoothly.

Thank you for choosing us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent Service from The British Hamper Company

I have ordered several time from The British Hamper Company. Each time the order is sent on time and the contents as described. I have had awful experiences with other hamper companies but I can thoroughly recommend The British Hamper Company. I often sned to USA and the service is excellent.

December 19, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Jo,

Thank you so much for your glowing review!

We’re delighted to hear you’ve consistently had a positive experience with us, especially when sending hampers all the way to the USA. It means a lot to know we stand out compared to other companies and that our service and accuracy have earned your trust.

We truly appreciate your recommendation and look forward to helping with your future orders!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

You did perfectly friendly lady took…

You did perfectly friendly lady took the order.The items were perfect to get some English Christmas food to my sons family in the US.Arrived in time for Christmas well done

November 28, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Michael,

Thank you for your lovely review!

We’re thrilled to hear the order process was smooth and friendly, and that the hamper delivered the perfect taste of English Christmas to your son’s family in the US. It’s fantastic to know it arrived on time and made the occasion special.

We really appreciate your kind words and support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Christmas is one of the hardest times…

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had personally selected, to make Christmas a bit more special. Thank you!

December 14, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Helen,

Thank you for your lovely review!

We’re so glad we could help make Christmas a little brighter for you and your loved ones, even from afar. It’s wonderful to hear that the personally selected treats brought joy and made the holiday feel more special.

We truly appreciate your kind words and look forward to helping with future celebrations!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

3rd time sent.hamper to relatives

3rd time sent.hamper to relatives, arrives as expected... relatives well pleased with their surprise hamper.

December 1, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Duncan,

Thank you for your wonderful review!

We’re delighted to hear this is your third time sending a hamper with us and that it arrived just as expected. It’s fantastic to know your relatives were pleased with their surprise!

We really appreciate your continued support and look forward to helping with many more hampers in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great items, great price

What an incredible selection! The best part is you get to choose the items you want and the size of the basket. Then a counter lets you know how many more items you can choose everytime you add an item to the basket. Best web application of all of the British foods sites. The prices are also very competitive with the other companies' prices.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Phil,

Thank you for your fantastic review!

We’re thrilled to hear you enjoyed the flexibility of choosing your own items and basket size, and that the website made the process easy and enjoyable. It’s wonderful to know you found both the selection and prices competitive.

Your kind words mean a lot.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Sent to my son and family in Germany

Sent to my son and family in Germany. They were all impressed with the contents and I believe are still enjoying at least some of the items.

December 24, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for sharing! I’m delighted to hear that your son and family in Germany enjoyed the contents. It’s wonderful to know that some of the items are still bringing them joy!

Kind regards.

Lorraine
The British Hamper Company

Rated 4 out of 5 stars

We ordered a hamper for our American…

We ordered a hamper for our American Daughter in Law’s parents in New York. They loved it and the site and delivery, unlike many famous competitors, were flawless.

December 20, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely review. We’re delighted to hear the hamper was so well received in New York and that you found both our website and delivery service seamless.

It really means a lot to us that you chose us and had such a positive experience.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Brilliant service and quality items

Brilliant service and quality items. Wanted to send something traditional to family in France and this proved to be so easy. Hugely appreciated by myself and the recipients! Thank you.

December 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Janice,

Thank you so much for your kind words! We’re thrilled to hear that sending a traditional gift to your family in France was easy and enjoyable. It’s wonderful to know that both you and the recipients appreciated the items.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Ordered for Delivery Abroad

Christmas Hampers for Families
I ordered two hampers for my family in the US and one for the UK. Deliveries were on time and on the dates I selected. My recipient didn’t have to pay anything and were delighted with the contents. I recommend this company and will definitely use them again

December 15, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Abimbola,

Thank you so much for your wonderful feedback! We’re delighted to hear that your hampers arrived on time and were enjoyed by your family in both the US and the UK. It’s fantastic to know everything was hassle-free for your recipients.

We really appreciate your recommendation and look forward to helping you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

The product and service are ‘top…

The product and service are ‘top drawer’. We’ve ordered from British Hamper many times and have never been disappointed. With this order, a mug was broken in transit - it was immediately replaced and an additional ‘compensation ‘ gift(chocolate) sent. This is a company that excels at customer service.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Laurentian,

Thank you so much for your kind words and continued support!

We’re delighted to hear that, even with the minor mishap, our team was able to make things right. It’s wonderful to know you appreciate our commitment to service.

We truly value your loyalty and look forward to delighting you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Very well received

I Our recipient was delighted with the very small,hamper.He said it was beautifully packed and tasted delicious .
All the paperwork was good and the delivery very well handled.
Will definitely use you again

January 16, 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Diane,

Thank you so much for your lovely feedback! We’re thrilled to hear that your recipient enjoyed the hamper and found everything beautifully packed and delicious. It’s wonderful to know the delivery and paperwork went smoothly.

We look forward to helping you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Very pleased

I ordered a hamper to be delivered in Amsterdam. It arrived on time as expected. The recipient was very pleased and complimentary.

December 22, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Roland,

Thank you for your kind feedback! We’re delighted to hear that your hamper arrived on time and that the recipient in Amsterdam was so pleased.

We really appreciate your support and look forward to helping you in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Fabulous as always

Fabulous as always, have used TBHC a few times now for my mum and dad who live abroad and the service and product offering is excellent.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi George,

Thank you so much for your continued support! We’re delighted to hear that both our service and products have consistently pleased your parents.

It’s always a pleasure to help.

Kind regards.

Lorraine
The British Hamper Company

Rated 4 out of 5 stars

The well travelled hamper

The hamper went to my son a d family in Australia. They were thrilled a nd said they en joyed everything in it.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Pam,

Thank you so much for your kind review. We’re delighted to hear your son and his family in Australia were thrilled with their hamper and enjoyed everything in it.

Kind regards.

Lorraine
The British Hamper Company

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