The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value, excellent service

Knowing the good value of these hampers, I ordered one as a Christmas present for friends in France. It was delivered as ordered, after the supplier went to extra trouble to ensure re-delivery (the family weren't there on the first attempt). Not just tasty, but caring and reliable.

December 18, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mr Barltrop,

Thank you so much for your kind words! We’re delighted to hear that your hamper reached your friends in France and that they enjoyed it. We always aim to go the extra mile to ensure deliveries are smooth and thoughtful, and it’s wonderful to know it made a positive impression.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent service & good selection

Excellent service & good selection of high quality treats, which made their way across the planet to loved ones in Sydney.

December 5, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lou,

Thank you so much for your wonderful feedback! We’re delighted to hear that your treats reached your loved ones in Sydney and that you enjoyed our selection and service. It’s always a pleasure to help send a little joy across the globe!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

All good in Seattle

We bought a Christmas Hamper to be sent to my Son and Family in Seattle and from what we have heard, it all went down a treat and there is absolutely nothing left but the wrappings.
That is the second year we have done this and both have been an absolute success. Thank you.
Mum & Dad in Scotland.

December 19, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi James,

Thank you so much for your lovely feedback! We’re thrilled to hear that the Christmas hampers have been such a success for the past two years and that your son and family in Seattle enjoyed every last bite. It’s always a pleasure to help bring a little festive joy from Scotland!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Wonderful hampers

I bought a gluten free and normal hamper for my parents and they love'd them. The packaging made the hamper look really special and the food was amazing. Both hampers arrived on the requested dates.
I will use this company again.

January 16, 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi John,

Thank you so much for your lovely review! We’re thrilled to hear your parents loved both hampers and that the packaging made them feel extra special. It’s wonderful that everything arrived on the requested dates and that you enjoyed the quality of the food.

We really appreciate your support and look forward to helping you with your next hamper!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Really pleased with the quality of the…

Really pleased with the quality of the hampers and the customer service. I have both ordered and received more than one hamper, no complaints at all. I was due to receive a hamper but the person sending didn't have my flat number, and I'm very happy to say that the company did all that was needed to get the correct details to the courier & share updates. Very good online service, thank you.

December 19, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Al,

Thank you so much for your kind words! We’re delighted to hear you’ve enjoyed the quality of our hampers and our customer service. We’re glad we could help get the correct details to the courier and keep you updated.

We really appreciate your support and look forward to helping you with your next order!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Very impressed

Delivering a hamper to Belgium was seamless and easy to organise on the website. I was impressed that the recipients were sent a link with potential delivery dates via email. They appreciated having a delivery when it was convenient for them, rather than an imposed date. The products, I have been told, are of superb quality, even down to a "simple" pot of mustard. I would certainly order again.

December 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Anne,

Thank you so much for your lovely review! We’re delighted to hear that delivering a hamper to Belgium was seamless and that the recipients appreciated choosing a convenient delivery date. It’s wonderful to hear the products were enjoyed.

We look forward to helping you in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 4 out of 5 stars

Excellent delivery service

Excellent delivery service. But no response to my email question asked after placing order.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Diane,

Thank you for your feedback and for highlighting this to us. We’re very pleased to hear you were happy with the delivery service, but we’re sorry that you didn’t receive a response to your email after placing your order.

That’s certainly not the experience we want our customers to have. Please feel free to contact us again, and we’ll make sure your query is answered promptly.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Food for France!

Thank you so much. Hamper arrived on time and was full of tasty goodies. My sister and her family enjoyed a little bit of England for Christmas. It made her day!

December 14, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Emma,

Thank you for your lovely review! We’re so pleased the hamper arrived on time and that your sister and her family enjoyed a little taste of England for Christmas.

We hope to help you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

There was a very good choice of gf…

There was a very good choice of gf hampers. The whole process was fluid, on time and very well communicated. The resulting hamper was very good.

December 17, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Louise,

Thank you for your kind review! We’re delighted to hear you enjoyed our selection of gluten-free hampers and that the ordering process was smooth and well-communicated. It’s wonderful to know the hamper met your expectations.

We hope to help you again in the future!

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish once again.

Delivered to the USA in a matter of days right before Christmas.

The recipient was thrilled & I was delighted with The British Hamper Company - Thank you.

December 15, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Graham,

Thank you so much for your wonderful review! We’re thrilled to hear the hamper arrived in the USA just in time for Christmas and that the recipient loved it. It’s fantastic to know you were delighted with our service.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I was answered by a very friendly and…

I was answered by a very friendly and helpful assistant when I rang to order a hamper for my brother who lives in Canada. She made the experience very pleasurable as I was offered alternatives to those included in the online description and was able to choose the delivery date. From there on I was kept informed as to the status of its journey and delivery. I’m assured by my brother that it was beautifully presented and the food was delicious.

December 9, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mr & Mrs Harrop,

Thank you so much for your wonderful review! We’re delighted to hear that our team made your ordering experience enjoyable and that you were able to choose the perfect hamper and delivery date. It’s fantastic to know your brother loved the presentation and the food.

We really appreciate your support and look forward to helping you with another hamper in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Lovely hamper choice

Lovely hamper choice, sent to friends in Denmark

December 13, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mr Gregson,

Thank you for your lovely review! We’re delighted you enjoyed our hamper selection and that your friends in Denmark loved their gift.

We really appreciate your support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I use this company every year and…

I use this company every year and without fail they get a hamper to a rather remote region of France. The website is easy to use and the recipients are always really pleased with the excellent contents

December 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Elizabeth,

Thank you so much for your continued support! We’re thrilled to hear our hampers consistently reach your recipients in France and that they enjoy the contents. It’s wonderful to know you find our website easy to use.

We truly appreciate your loyalty and look forward to serving you again next year!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I’ve used the British Hamper Company…

I’ve used the British Hamper Company for the past 3 years to send multiple Christmas hampers to my clients all around the country. Every hamper has arrived on time and my clients have loved them. I’d highly recommend this company. Great service and products.

January 13, 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Shahid,

Thank you so much for your wonderful review and for your continued support over the past three years! We’re delighted to hear that your clients have loved every hamper and that they’ve arrived on time. Your recommendation means a lot to us, and we look forward to helping you with many more Christmas hampers in the years to come!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

My daughter and family very pleased…

My daughter and family very pleased with hamper, as they live in New Zealand it was nice to have some food from home. Ordering and delivery very good will order again

December 25, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Marie,

Thank you so much for your kind words. We’re delighted to hear your daughter and her family in New Zealand enjoyed their hamper and a little taste of home.

We’re also pleased the ordering and delivery process went smoothly for you. It really means a lot to us that you plan to order again.

We look forward to hearing from you!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Cute hamper, easy to order and prompt delivery.

Our friends in the USA loved their little gifted hamper - they said it was really cute. It was so easy to order for the UK and it was delivered within a week.

December 6, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Janet,

Thank you so much for your kind words! We’re delighted to hear your friends in the USA loved their gifted hamper and that the ordering process from the UK was smooth and easy for you.

It means a lot to us that everything arrived within the week and made a great impression. We really appreciate you taking the time to share your experience.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Good quality goods and service

December 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello George,

Thank you for your kind review! We’re delighted to hear you were pleased with the quality of our goods and service.

We look forward to helping you again soon.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent service

I ordered a hamper to be delivered to Germany. It was an excellent and hassle free service. The hamper was gorgeous and loved by the recipient.
Highly recommended!

December 11, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that your hamper delivery to Germany was smooth and hassle free, and that the recipient loved it.

We really appreciate your recommendation and hope to be of service to you again soon.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Christmas Hampers

I have been ordering Christmas Hampers to send to Australia for several years now. I have always found the ordering process, the quality of products, and the updates from dispatch to delivery to be very good; I have never had any major issues. This year I did need to contact The British Hampers Company over an admin query, the response was almost immediate and the issue was resolved there and then. I would thoroughly recommend The British Hamper Company for their quality, consistency and reliability.

December 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Michael,

Thank you so much for your continued support and such a detailed, thoughtful review. We’re delighted to hear that you’ve consistently been happy with our ordering process, product quality, and delivery updates over the years. It’s especially pleasing to know our team was able to resolve your query quickly and efficiently. Your recommendation truly means a lot to us, and we look forward to continuing to deliver hampers to Australia for many Christmases to come.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

My friend was delighted with the gift

My friend was delighted with the gift. Arrived on the date I asked for. Will order from you again

December 25, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi janet,

Thank you for your lovely review! We’re so pleased to hear your friend was delighted with the gift and that it arrived on the date requested.

We really appreciate your support and look forward to your next order.

Kind regards.

Lorraine
The British Hamper Company

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