The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Able to quickly find gluten free options for my friend. Prompt delivery. My friend was so excited to receive this gift and said the box it arrived in was lovely

December 3, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Susan,

Thank you so much for your lovely review! We’re delighted to hear that our website made it easy to find gluten-free options and that your friend was so excited to receive the hamper. It’s wonderful to know the presentation made a great impression too!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

They deliveredHappy as promised

They delivered as promised. Kept me updated with the progress and the recipient was delighted

December 8, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi William,

Thank you for your kind review! We’re thrilled to hear that everything was delivered as promised and that the recipient was delighted.

We really appreciate your feedback!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Outstanding company

Great products, great presentation, great customer service. Highly recommend

December 5, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi ,

Thank you so much for your fantastic review! We’re delighted to hear you enjoyed our products, presentation, and customer service.

Your recommendation means a lot to us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I’ve had two big hampers with wicker…

I’ve had two big hampers with wicker baskets and very impressed!!
Have ordered another 3 smaller hampers either wicker baskets for Christmas presents very happy 😃will order again

December 4, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Allison,

Thank you so much for your wonderful review! We’re thrilled to hear you’ve been impressed with our hampers and that you’re happy with your Christmas orders.

We really appreciate your support and look forward to delighting you again in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent choice of hampers

Excellent choice, fair prices, and flexible delivery options that are very clear when you order. I had a query which was dealt with promptly and effectively. Great job.

November 13, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Nick,

Thank you so much for your kind review! We’re delighted to hear you enjoyed our choices, pricing, and clear delivery options, and that your query was handled promptly.

We really appreciate your feedback and support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

New Customer

Not used BHC before but was delighted with wide range of product and prompt delivery. Can't comment on contents as hampers are intended as Christmas gifts. Will definitely use BHC again.

November 27, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Sarah,

Thank you for your lovely review! We’re delighted to hear that you enjoyed our wide range of products and prompt delivery. We look forward to serving you again, and hope your Christmas gifts bring lots of joy!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Top drawer as always

Top drawer as always! Love this company and the products are fantastic!

November 28, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Jon,

Thank you so much for your wonderful review! We’re thrilled to hear you love our products and appreciate your continued support. It means a lot to us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Easy to order to send abroad

Easy to order by phone to send to Germany. UPS delivered on date they quoted. Great hamper. Would use again and would recommend. Many thanks

October 25, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Hilary,

Thank you so much for your kind review! We’re delighted to hear that your order to Germany was easy and arrived on time, and that you enjoyed the hamper.

We really appreciate your recommendation and look forward to helping you again in the future!

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Highly recommended

Perfect gift and so great to be able to pick what I thought the recipient would like best. Fabulous quality and amazingly tasty!

November 6, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Ami,

Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed being able to choose the perfect treats and that the hamper was a hit.

Your kind words about the quality and taste mean a lot to us!

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Better Better than the big London stores hampers

Every few years I visit England, where I grew up, usually staying with the same friends in Sussex. I usually send them a hamper from one of the big London stores to say thanks but this year after looking on-line I decided to try British Hamper. After they received the hamper, I asked my friends to give me an honest review of London Hamper vs. the big store hampers I had sent in previous years and they told me that London Hamper Company was the clear winner. Good enough for me!

October 23, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Chris,

Thank you so much for sharing your experience! We’re delighted to hear that your friends enjoyed the hamper and that we came out on top compared to previous years. It means a lot to us to be part of your visits to England and to help you show your appreciation to your friends in Sussex.

Thank you for choosing The British Hamper Company!

Kind regards.

Lorraine

Rated 5 out of 5 stars

Amazing quality products & impeccable service throughout

Absolutely amazing quality products, a wide range of options on the site and genuinely the perfect gift for any occasion. Such an easy experience to purchase and lots of communication about my order which arrived very speedily!

October 29, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Miss pring,

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the quality of our products, the variety on our site, and that your order arrived quickly. It’s fantastic to know your experience was smooth and enjoyable.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Treats for family overseas …

I have used The British Hamper Company several times to send a box full of treats to family in Singapore that are deliberately chosen from faves we all know and love, to fill the nostalgia void and bring back happy memories of home!

October 30, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely review! We’re delighted to hear that our hampers help bring back happy memories of home and fill that nostalgia gap for your family in Singapore. It means a lot to us that you’ve chosen The British Hamper Company time and again.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

An excellent hamper

Your hamper was reported as excellent. Thank you so much.

October 21, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Dr Leslie Sheinman,

Thank you for your wonderful review. We’re pleased to hear the hamper was reported as excellent and truly appreciate your support.

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

It was easy and efficient!!

It was easy to navigate the website and easy to otder to send a hamper to my Japanese friends!
The hamper arrived very quickly and efficiently!
Thank you 🙏🏼

October 13, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Annie,

Thank you so much for your lovely review! We’re delighted to hear that you found our website easy to navigate and that ordering was simple. We’re also glad the hamper arrived quickly and efficiently for your friends in Japan.

Thank you for choosing us.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Care package for student in London

I purchased this for my daughter as she is studying in London for the year. To ship anything from the U.S would have been a hassle. So, I really like that this company was based in the UK. I easily ordered it online. She loved it and it was a nice surprise for her. Just in time for mid-terms. She really liked the variety of treats. I listed the wrong address and the company was really great about helping me change the address and getting it re-delivered the next day. Thank you!

October 16, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your wonderful review! We’re so happy to hear your daughter loved her surprise hamper and we were happy to help with changing the address.

We hope to hear from you again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Quality & Reliability are worth paying for

The BHC is my choice for that special treat for family or friends. All recipients have so far been delighted, I havent heard one negative comment, as I do ask.

October 10, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Deborah,

Thank you so much for your lovely review! We’re delighted to be your choice for sending special treats to family and friends. It’s wonderful to hear that everyone has enjoyed their hampers.

Thanks again for your continued support.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent

Excellent! A hamper to my family in the Netherlands was delivered in under 24 hours
They were delighted with the quality of the food.
Highly recommend The British Hamper Company

October 8, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Helen,

Thank you so much for your kind words! We’re thrilled to hear your hamper reached your family in the Netherlands so quickly and that they loved the quality of the food,

We really appreciate your recommendation and hope we can help you send more hampers in the future!

KInd regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Anyone for chocolate?

we purchased the chocolate hamper for our homesick daughter. She was delighted with it and everything was in perfect condition, no mean feat when the tempreture was in the high 90,s.
the whole process from selection to delivery was well thought out and easy to follow. Progress updates kept us informed of delivery.
highly recommended

September 24, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mick,

Thank you so much for your lovely review! We’re thrilled to hear your daughter loved the chocolate hamper and that it arrived safe and sound and we really appreciate your recommendation.

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I ordered the hamper for a family…

I ordered the hamper for a family member who lives in the USA and she was delighted with it .What I thought was amazing was the speed of delivery. I placed the order on the 18 sept UK time and it was delivered to the USA the following day 19 Sept.
What wonderful service many thanks
Tim Rees

September 18, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Tim,

Thank you so much for your lovely review. We're delighted to hear your gift arrived so quickly and that your family member in the USA was delighted with their hamper.

We really appreciate your kind words and are so pleased you were happy with our service.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Beautifully presented family boxed hamper

I ordered a hamper which from the vast variety seemed to fit the bill for me, it was a family hamper with a few items which young children could also partake of, but not actually chocolate or sweets. Popcorn, honeycomb, hot chocolate, biscuits and more.
Hamper came on correct day and was so well packaged, no possibility of it being damaged in transit, and the box itself was lovely and can be used as a sturdy storage box.
I am so impressed that I can see where my Christmas presents will come from this year, thank you.
C.B. Lytham St Annes

September 22, 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your wonderful review, C.B.! We're delighted to hear the family hamper was just right and that it arrived safely and beautifully packaged. It’s lovely to know you were so pleased that you’re already thinking of us for Christmas.

We really appreciate your kind words and look forward to sending more gifts for you soon!

Kind regards.

Lorraine
The British Hamper Company

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