Britishhomesdirect Reviews 

17,148
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 16,784 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting their solid construction, appealing appearance, and ease of installation. Many people appreciate the excellent value for money, finding prices very reasonable compared to competitors. The delivery service is consistently highlighted as efficient and smooth, with prompt arrivals and helpful drivers who often provide updates and assistance. However, some customers also noted issues with their orders. A few people experienced delivery delays, lack of communication, or missed appointments, leading to frustration. There were also instances where packages arrived damaged, or the products received did not match the description or had missing components.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the excellent... See more

Product

Customers had positive experiences with product, praising its quality, appearance, and value for money, with... See more

Quality

People report positive experiences with quality, with many reviewers praising the genuine and excellent... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the easy ordering process,... See more

Price

Consumers find price to be positive, with many reviewers highlighting that products offer great quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is genuine and good quality. Anyone can transform their wall into an art with this. Unfortunately my package arrived with cracks on the side. I think the delivery service could be improved... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the quality of these acoustic panels. They arrived well packaged and feel much more premium than I was expecting for the price. The wood finish looks great in person and the pane... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, kept up to date with delivery and on the day tracking. Garden panels look fantastic on my shed and are easy to install and also easy to cut to size. Quality is... See more

Company replied

Rated 5 out of 5 stars

Ordered and with great communication was notified my delivery to be the following week on a specific day. Had a text from the driver and advised to call me with estimated time to make sure someone was... See more

Company replied




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4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,148)

16,842 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, panels seem great quality, we’ve fitted them today. There was one small chip out of the front of one of them but not hugely noticeable so wasn’t a problem, i ordered Sunday, received a text Monday advising me of the delivery date and they arrived yesterday so literally 5 days later. Excellent price and great service! I would buy again.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

Fast delivery good service

Fast delivery good service. Didn’t receive confirmation email but I think that was due to an error on the system. Contacted via email with speedy reply. Would buy from here again

July 18, 2026
Unprompted review

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