Brushy Mountain Bee Farm Reviews 4,327

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I'm a new beekeeper and have placed several orders with Brushy Mountain. My orders have arrived within a few days (even though I choose "free" shipping), arrive in good condition, and everything is e... See more

Rated 3 out of 5 stars

I had ordered an obervation hive. It did not ship out for four weeks! I never received any estimation of a timeframe for shipping or delivery . . . until it actually shipped. Too bad it arrived a w... See more

Rated 5 out of 5 stars

Their prices are a tad bit better than most other Beekeeping Equipment companies, I only wish they would go back to free shipping to any product(s) over $99.00, because with beekeeping equipment, that... See more

Rated 5 out of 5 stars

As a first-time beekeeper, I went with Brushy Mountain because of their reputation with other beekeepers I know. They did not disappoint. All of my supplies arrived as they were able to ship them. A c... See more

Company details

  1. Recreation Center
  2. Hobby Store

Information provided by various external sources

Brushy Mountain Bee Farm would like to welcome those who are interested in keeping bees as well as those who are already beekeepers. We are located in two great locations with our Home Office and Manufacturing Center based in Moravian Falls, NC and our second location in New Columbia, PA.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Rated 4 out of 5 stars

I can't say enough good things about…

I can't say enough good things about the service at Brushy Mountain. The online help chat function is awesome and they are very prompt at returning messages when it is offline. Their products are good. I did have a problem with an item arriving damaged, but they were awesome to work with on getting it replaced. Thanks for everything!

August 30, 2022
Unprompted review
Rated 3 out of 5 stars

Bought a package in 2021

Bought a package in 2021. Bees arrived with distended abdomens and k wing. Turns out that the majority had bee paralysis virus (BPV) a total loss of season to me and a blow to my development as a beekeeper. I went thru a different company this year and it's a complete different outcome. I researched BPV. They got it from poor management in the custody chain before the final destination: ME

May 1, 2022
Unprompted review
Rated 2 out of 5 stars

Good Up Until the Last Order

I'd placed several orders with Brushy Mountain in 2017-2018, and if you'd asked me prior to the last order how my experience was, I would've said "five stars!"

The issue was that a set of complete frames I'd ordered at the end of August, which ended up as backordered; I was charged, but the items were never delivered. I followed up a couple of times via email, with only one reply toward the end of September. Apparently the company folded toward the end of the year, so they must've been having trouble. Still, I would've thought they'd take care of existing orders, since it was already paid for.

May 21, 2019
Unprompted review
Rated 2 out of 5 stars

Shipping delay and poor notification

Beekeeping is all about timing. When ordering beekeeping equipment timing is of the utmost importance.
My recent order from Brushy Mountain Bee Farm was delayed with no notice from the company. I am still awaiting a reply from them.
If an item is out of stock or delayed for some reason I would like to be notified so that I may purchase elsewhere.
Very poor customer support and shipping. Quite unsatisfactory.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

Brushy Mountain Bee Farm

Brushy Mountain Bee Farm carries a great supply of items for the beekeeper. They also go as far to offer suggestions and proper usage of their products in their catalog. If that doesn't explain it well enough they often supply help by phone. I have always had a pleasant experience with the products, the staff, the shipping and just all around great customer service.

August 14, 2018
Unprompted review
Rated 4 out of 5 stars

Great

Great, well made, products. The only problem I've had has been that every time I order lately, something is on back order. At times I have been charged shipping for both the items that can be sent immediately and also the back-ordered items. I think this is the company's responsibility and I shouldn't be charged for shipping twice.

August 14, 2018
Unprompted review
Rated 4 out of 5 stars

I've been using many items from Brushy…

I've been using many items from Brushy Mountain in the past. They supply good equipment and was able to pickup my equipment from a store. My only issue is with the amount they charge for shipping and handling.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

I have been a loyal customer for many…

I have been a loyal customer for many years. I have watched my friends grow their business in very positive ways. Brushy Mountain has always been the most convenient and consistently accommodating to me and most importantly my bees!

August 14, 2018
Unprompted review

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