Brushy Mountain Bee Farm Reviews 4,327

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I'm a new beekeeper and have placed several orders with Brushy Mountain. My orders have arrived within a few days (even though I choose "free" shipping), arrive in good condition, and everything is e... See more

Rated 3 out of 5 stars

I had ordered an obervation hive. It did not ship out for four weeks! I never received any estimation of a timeframe for shipping or delivery . . . until it actually shipped. Too bad it arrived a w... See more

Rated 5 out of 5 stars

Their prices are a tad bit better than most other Beekeeping Equipment companies, I only wish they would go back to free shipping to any product(s) over $99.00, because with beekeeping equipment, that... See more

Rated 5 out of 5 stars

As a first-time beekeeper, I went with Brushy Mountain because of their reputation with other beekeepers I know. They did not disappoint. All of my supplies arrived as they were able to ship them. A c... See more

Company details

  1. Recreation Center
  2. Hobby Store

Information provided by various external sources

Brushy Mountain Bee Farm would like to welcome those who are interested in keeping bees as well as those who are already beekeepers. We are located in two great locations with our Home Office and Manufacturing Center based in Moravian Falls, NC and our second location in New Columbia, PA.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Rated 4 out of 5 stars

Delivery could be quicker

Delivery is too slow, or maybe I've just been ruined by Amazon, and some stuff I ordered was out of stock with no info about availability. Selection is good and lots of information available, which I appreciate.

June 11, 2018
Unprompted review
Rated 2 out of 5 stars

Not Happy With Products

I bought everything through Brushy Mountain I needed as a first time beekeeper to get my first hive up and running. The service was fine and the products arrived on time. However, the screened bottom board I received was defective (the brood box did not sit flush on the bottom board - I noticed a small gap between the to pieces in the back. I called and spoke to someone who said that is normal and is for ventilation. I spoke to a few of the experienced beekeepers at the club I belong to and they said it should not be like that. Unfortunately I asked them too late since the bees were arriving the next day. The only thing that saved me from that situation was that I had a slatted rack to put between the bottom board and the the brood box. Secondly, the hive top feeder is a death trap.The bees manage to get under the floats, get stuck and drown. Not bee friendly and it's terrible to have to scoop out a bunch of dead bees every time I feed. And one of the floats no longer sits properly in the well - I'm guessing the wood swelled but that float is now useless and I'm only using one side of the feeder. As soon as the honey supers are added I'm going to get rid of this feeder and purchase one elsewhere. Kind of annoying when I'll probably have to a costly shipping fee to order one item.

June 11, 2018
Unprompted review
Brushy Mountain Bee Farm logo

Reply from Brushy Mountain Bee Farm

Thank you for the review. We apologize for the information that was provided about the bottom board. Typically any gaps due to warped wood is eliminated as weight is added to the hive. If it truly is a gap we would consider that a defect with the item. For the feeder, the floats can be replaced so that you can utilize both sides.

Rated 2 out of 5 stars

I bought two sets of 10

I bought two sets of 10, 9 3/8 frames with the wooden frame and the black plastic foundation and they said in the add that they were glued and stapled at the top of the frame. I opened the box when it came in and there were a few frames where the top of the frame had staples sticking up and were not glued. the top bar of the frame was not glued as well and the top was loose from the rest of the frame. I would think that with what you spend on these items that they would be as described in their add but they were not.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

They earned every star!

This is my first year and of course I needed EVERYTHING. I found it all here and at a very reasonable price. A couple of items were on backorder, so I just had them hold my order until everything was available. It was easy to get a hold of someone for updates and my items arrived quickly. Even easier to put things together. Slight problem putting foundation on the frames (again first year lol) but it's okay, they had a tutorial for that!
Great shopping experience online, I can't wait to visit the store!

May 26, 2018
Unprompted review
Rated 1 out of 5 stars

Wow, shop elsewhere, scam alert!

Wow, what a joke. I've placed dozens of orders from Mann Lake, Bailey's, Miller Bee... Thought I'd give Brushy Mountain a try...forget about it, they don't have their crap together. Ten minutes after placing my order they came back and told me some items wouldn't ship for free and it would be $32 extra!! I told them to remove those items. Then an hour later they email me and tell me something is backordered and they have to charge me shipping if I want it. Really? Their "free shipping" must be a scam so they can get your order and credit card info, then call and tell you that somethings wrong and they have to charge you. They seemed intent on charging me shipping no matter what. Forget this place.

Read their Facebook reviews, this is a continuing problem dating back to over a year. They often don't have inventory, then email customers and tell them they have to charge them extra for the backorders. Scam scam scam.

May 24, 2018
Unprompted review
Brushy Mountain Bee Farm logo

Reply from Brushy Mountain Bee Farm

Thank you for the review. We do not obtain credit card information to try and charge additional fees. Our free shipping policy does not cover back ordered items, however, we do offer to hold the entire order until all items are in stock so that customers do not experience additional fees. We are sorry that you feel this way but we are in no means trying to "scam" anyone.

Rated 5 out of 5 stars

Buzzy News About Brushy Farm

Brushy Farm has made labels for our honey for two years running in different sizes. They are careful to make sure that the information is exactly as we wanted it before running the orders. The results have been nothing but excellent! We have bought the small honey bear jars, 8 oz and 16 oz jars and all have been of the highest quality.

May 18, 2018
Unprompted review
Brushy Mountain Bee Farm logo

Reply from Brushy Mountain Bee Farm

Thank you for the review. We have the proof approval to ensure you receive what you need.

Rated 5 out of 5 stars

Great company!

I have a local beekeeping supplier but if I have to order anything online this is the company I use the most!

May 18, 2018
Unprompted review
Rated 5 out of 5 stars

Very nice to work with

Very nice to work with. The online ordering was easy to use. When there were questions the customer service was very helpful. Would recommend to all my friends.

May 18, 2018
Unprompted review
Brushy Mountain Bee Farm logo

Reply from Brushy Mountain Bee Farm

Thank you for the review and glad to hear ordering online was easy.

Rated 5 out of 5 stars

I've ordered hive bodies and frames…

I've ordered hive bodies and frames multiple times and have never been disappointed with the quality of the product or the shipping times. I would definitely recommend them for this purpose.

May 17, 2018
Unprompted review

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