No checkin was done on my behalf. Because of you I paid 50 euro to the airline. Check in is the responsibility of the airline. Very bad experience. I will never use it again. Notts recommend. When I... See more
Company replied
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See what reviewers are saying
Second time buying tickets from this company. It’s so easy to fill out all the information, and of course it’s really convenient to pay using Google Pay or Apple Pay! Definitely recommend it!
Company replied
Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But s... See more
Company replied
It's not the first time I use budget air service. I recommend it because unlike others it's honest and there is no hidden costs.
Company replied
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4.3
Excellent
445 reviews
Asks customers to review
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Reply from BudgetAir.lv
so happy to see your review, thanks a lot!
Really very easy and will use again if…
Really very easy and will use again if it pops up!
April 30, 2026
Reply from BudgetAir.lv
We're happy to hear that it was very easy for you. We appreciate you saying you'll use it again if needed!
Very easy to use
Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But still, the fact that they are considerate and take into account any potential problems - is worth being recommended. Great service.
May 6, 2026
Reply from BudgetAir.lv
We're happy to hear that you found our service easy to use and considerate. It's great to know that you appreciate our efforts to ensure a smooth experience. Thank you for recommending us!
Amazing servive
April 29, 2026
Reply from BudgetAir.lv
thanks a lot for your feedback, we appreciate it !
Reply from BudgetAir.lv
We're glad you found it easy to book and that you were happy with our prices. Thank you for your feedback!
The price as written
The price as written, no surprises at cashier. E - tickets within minutes in a mail box.
April 28, 2026
Reply from BudgetAir.lv
We're happy to hear that you found our pricing clear and that you received your e-tickets quickly. Thank you for your positive feedback; we appreciate it!
Reply from BudgetAir.lv
Thanks for your review, we appreciate it !
Reply from BudgetAir.lv
We're happy to hear that the procedure was clear and your tickets arrived promptly. Thank you for your positive feedback; we appreciate it.
Booking process was quick and easy
May 4, 2026
Reply from BudgetAir.lv
We're happy to hear that the booking process was quick and easy for you. Thank you for your positive feedback!
Reply from BudgetAir.lv
We are happy to hear that our product was easy to use and clear for you. Thank you for your positive feedback; we appreciate it!
Reply from BudgetAir.lv
We're happy to hear that your reservation experience was easy and well-arranged. Thank you for your positive feedback!
Reply from BudgetAir.lv
We appreciate your feedback and are surprised by the rating you saw on Booking.com. We will investigate !
Reply from BudgetAir.lv
thanks a lot, we appreciate your feedback a lot!
Reply from BudgetAir.lv
Thanks a lot, we are very happy with your feedback
The whole process is simple
The whole process is simple, the flight price is affordable, all the necessary information is available.
April 28, 2026
Reply from BudgetAir.lv
We're happy to hear that you found our flight booking process simple and affordable, with all the necessary information readily available. Thank you for your positive feedback!
They did mot send me the check in…
They did mot send me the check in number of the flight and they are answering late
April 22, 2026
Reply from BudgetAir.lv
Hello Islem,
Thank you for your booking!
The e-ticket with the online check-in codes has just been resent to the email address known to us. If the message does not appear in your inbox, we recommend checking your spam folder or the 'Promotions' folder.
For future use, you can view or have your travel documents resent at any time by logging into 'My Account' on the website and going to the 'Documents & Passengers' section. Here you have direct access to all necessary flight details.
Kind regards,
Kind regards,
BudgetAir
Ingrid
I've been offered to accept changes in…
I've been offered to accept changes in flight which is not possible to make - first flight lands 30 min later than the second flight departures. Nobody checked that such proposed connection is not physically possible.
Later the team contacted me and the issue was solved, new flight had been booked.
April 23, 2026
Reply from BudgetAir.lv
We appreciate you bringing this to our attention. We regret that the proposed flight change had an impossible connection time. We'll investigate to prevent this from happening again. We also want to see how we can solve this for you. We will drop you an email to ask for extra information
When I booked my flight on the website
When I booked my flight on the website, I was prompted to add “Junior” after my name because I was traveling with my father, who has the same name. The system did not specify that “Junior” should only be included if it appears on the passport — in fact, it insisted that I add it to proceed with the booking.
As a result, the airline doesn't accept my ticket at the airport because my passport does not include “Junior.” I was then informed that I needed to pay €60 plus additional airline fees to correct the name, which I find completely unacceptable.
This situation was caused by misleading instructions on thewebsite, not by any error on my part. I followed all prompts exactly as presented. The lack of a clear warning about name entry rules led directly to this issue and to additional unnecessary costs.
October 18, 2025
Unprompted review
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