Buffalo Machines LimitedReviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their impressive power and robust build, making them suitable for various tasks. The staff are consistently highlighted for being helpful, knowledgeable, and professional, providing excellent service from initial inquiries to after-sales support. Reviewers also appreciate the fast and efficient delivery service, with many mentioning timely arrivals and good communication regarding delivery schedules. However, some customers also noted issues with product quality, describing missing parts or machines not performing as expected, leading to difficulties. Additionally, a few people experienced poor after-sales service, with unfulfilled promises regarding replacement parts and unresolved mechanical problems.

What people talk about most

Product

People report positive experiences with product, with many reviewers describing the machines as incredible,... See more

Quality

Consumers generally express satisfaction with the quality of the machines, describing them as well-built,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting promptness, ease of access, and an overall... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good price & well packaged machine. Strong construction. Ideal for arboreal management around our orchard. I'd recommend avoiding too many thin, twiggy branches, to avoid blockages... See more

Rated 5 out of 5 stars

Superb! An amazing company to deal with, very good communication, extremely friendly and helpful, provided solid advice for which was the best machine for our specific circumstances. And the digger we... See more

Rated 5 out of 5 stars

We’ve used our TD500 dumper for just over a year now for various site jobs, excellent machine with great customer support. We’ve had plenty of machines both from hire companies as well as purchases fr... See more

Rated 5 out of 5 stars

I ordered my digger over the Xmas period so I knew it would mess with the delivery schedule; I emailed the guys at buffalo for a predicted delivery date which would enable me to have someone in place... See more


Company details

  1. Construction Machinery and Equipment Store

Written by the company

Buffalo Machines specialise in compact machines for Construction, Forestry and Agricultural industries. Our product range encompasses mini diggers, dumpers, chippers, and tractor implements. Delivering high quality heavy machinery at affordable prices for both personal and commercial use.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(171)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

Digger came with numerous things…

Digger came with numerous things missing, the digger is quite possibly the worst digger I’ve ever driven, seems to do what it likes, doesn’t react how it should do. I have a yanmar and a kubota so it’s not the user I’ve driven machines 23 years.
Wouldn’t purchase one of these again, I’m struggling to sell it.

April 7, 2026
Rated 5 out of 5 stars

Machine works very well

Machine works very well. Would have been helpful with some guidelines to put it together and also a carriage for extra weight which we have added to dtop bounce on hard ground

April 8, 2026
Rated 5 out of 5 stars

I bought the B600 mini digger from…

I bought the B600 mini digger from their website, and it arrived within 3 days! the service was so quick and easy. This was my first digger that I have purchased for work in my garden which has a narrow entrance. I spoke to Dan (who was great) and he spent time answering my questions and walking me through how to get the best out of my new machine!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the WC250 wood chipper…

I bought the WC250 wood chipper recently. I have owned several smaller chippers from a well known orange brand but they kept jamming, they didn’t like the wood too dry or too wet, couldn’t handle anything above say 1” diam. the WC250 is really in a different class, I have chipped for several hours without a single jam and chipping up to 2” happily..only comment I would make is that it would be useful to include some assembly instructions. I worked it out but some instructions would be a benefit. Good product and quick delivery ! 👍

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and great people

Dan and Dom are great people to work with. It is always good to do business with good people but when the products are as amazing as Buffalo's, its a win, win.
We are a proud extension of Buffalo Machines' commitment to excellent service

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Well what can I say…

Well what can I say…
I purchased a HD500S tracked dumper from Buffalo Machines about a months ago. It has been a great asset to my company! I dealt with Daniel who has helped me every step of the way! It was a class experience all round! Great job guys!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company, will use again.

I have to say that with dealing with this company they have been nothing but helpful. Taking our calls and explaining all we needed to know. The aftercare is second to none, we would highly recommend. Cheers Guys.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Superb. Highly Recommended

Superb! An amazing company to deal with, very good communication, extremely friendly and helpful, provided solid advice for which was the best machine for our specific circumstances. And the digger we bought (B1000) is a fantastic piece of kit. Very well built, simple to use. It's going to be a busy digger! Thank you so much for everything, Buffalo Machines :)

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a B600 from the…

I recently purchased a B600 from the team down in Ashford and I’m absolutely ecstatic with it. The machine is fantastic quality for the price point — really solid and powerful.
So far, I’ve dug 45 metres of trench for underground drainage, tackled a large sinkhole and backfilled it, and removed a decent-sized fence. The machine even pulled out the fence posts with the concrete still attached without any trouble. It’s a seriously strong and capable bit of kit.
The sales team were excellent as well. I turned up close to closing time, but they were extremely helpful and didn’t rush me at all. They even loaded the machine into my van for me. Brilliant service all round.
Highly recommended!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Buffalo machine ticks all the boxes!

Revisited Buffalo Machines Ltd for our continuing building work… Due to our complex access issues we knew that the Buffalo digger would meet our access measurements with ease, it’s certainly a robust machine. Definitely a fan of the brand as my second purchase. Would highly recommend. Now got my eye on the chipper!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service professional staff everything explained really happy could not ask for anything morr

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company. Good quality machines for money. Whole process from ordering to delivery went smoothly. Top company, great service. Would reccomned to anyone.

February 6, 2026
Unprompted review

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