Build My Gift Reviews 256

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... See more

Company replied

Rated 1 out of 5 stars

I have placed my order two weeks ago, I still have not yet received my order. I have emailed the support team and have received no response yet. I first made a mistake the with cvc of my card and... See more

Company replied

Rated 2 out of 5 stars

The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding... See more

Company replied

Rated 5 out of 5 stars

With several choices out there, it's a challenge to find the right company to fulfil such a project. From the start, Build My Gift were professional and eager to ensure that we received the best... See more

Company details

  1. Gift Shop

Information provided by various external sources

Making gift-giving easy, Build My Gift offers users the chance to create a bespoke gift box for their chosen recipient. Choose from our selection of luxuries to create the perfect gift or select from our beautifully assembled pre-curated boxes. Whatever the occasion, we've got it covered.


Contact info

2.2

Poor

TrustScore 2 out of 5

256 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Easy and fun

Super easy and very fast to get out to my friend..so good to be able to organise it from around the other side of the world. She was so happy to receive her gift.

April 28, 2021
Rated 5 out of 5 stars

This is a simple end to end service…

This is a simple end to end service with stunning results. Ras and her team were not only friendly and responsive, but intuitive too. Everything they said they would do was done all to our preference and timeline. We have nothing but delighted gift recipients. We will definitely be using again and again!

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Corporate client gift boxes

Catered to our bespoke request for 60+ giftboxes going to individual addresses with super tight timelines. Gifts looked brilliant, high quality packaging and very well presented. Manny was delightful to deal with. Would highly recommend!

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything was so smooth, this site is a life saver when you live far away from friends and family! Love!!!

April 10, 2021
Rated 5 out of 5 stars

Corporate gifting

Highly recommend using Build My Gift for corporate gifting. Manny was professional and accommodating throughout. There was a great selection of premium quality products to chose from. I had chosen a gift that wouldn't fit into their signature box and was provided with a number of suitable alternative options.

Delivery was prompt and the presentation was excellent. The recipients hugely liked their gifts. Can't fault the customer service and the prices were fair, will definitely be using again. Thanks again Manny to you and your team.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great, will use again

Site was easy to use. Got delivered in 2 days. The recipients loved the gifts. Will definitely use again.

Only downside was they were out of stock on a few items that I wanted. The site could also be better if I could deliver the boxes to different location without having to do multiple orders

March 8, 2021
Rated 5 out of 5 stars

Very quick turn around!

We had been let down by another company, so with less than a week until the gifts needed to be delivered, I approached Build My Gift. Manny got back to me very quickly following a very small brief. The suggestions were great and everything I had expected, with lots of quality choices.

Even with the short amount of time available Manny even agreed to personalise the box outer, which made a real difference when the boxes turned up.

If we need any gifting for clients or employees again, there will be no hesitation to use Manny and the team.

Thank you guys!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

First time trying Build My Gift and couldn’t be happier! From packaging to delivery everything was perfect. I highly highly recommend :)

February 15, 2021
Rated 5 out of 5 stars

Always exceptional!

I’ve used Build my Gift so much this year to celebrate performance at work, send personal gifts to loved ones or just a thoughtful present to someone who needs cheering up! They are always such good quality and everyone who has received have loved the gifts! Easy to use and swift delivery! Thoroughly recommend

December 22, 2020

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