Build My Gift Reviews 256

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... See more

Company replied

Rated 1 out of 5 stars

I have placed my order two weeks ago, I still have not yet received my order. I have emailed the support team and have received no response yet. I first made a mistake the with cvc of my card and... See more

Company replied

Rated 2 out of 5 stars

The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding... See more

Company replied

Rated 5 out of 5 stars

With several choices out there, it's a challenge to find the right company to fulfil such a project. From the start, Build My Gift were professional and eager to ensure that we received the best... See more

Company details

  1. Gift Shop

Information provided by various external sources

Making gift-giving easy, Build My Gift offers users the chance to create a bespoke gift box for their chosen recipient. Choose from our selection of luxuries to create the perfect gift or select from our beautifully assembled pre-curated boxes. Whatever the occasion, we've got it covered.


Contact info

2.2

Poor

TrustScore 2 out of 5

256 reviews

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Rated 4 out of 5 stars

Love this company and use it to send…

Love this company and use it to send gifts to my clients and have spent hundreds with you guys in doing so. There are a few things you could improve:

1. Your packaging could be a lot more environmentally friendly

2. You always have way too many items out of stock

3. You’re a bit overpriced.

If those things were sorted it would be 5 stars from me.

November 14, 2020
Rated 5 out of 5 stars

Best for quick turnaround.

With several choices out there, it's a challenge to find the right company to fulfil such a project.

From the start, Build My Gift were professional and eager to ensure that we received the best products for recognising our employees. Ahead of the order, we received a sample, which really helped us make the right decision moving forward.

Additionally, we were working on a tight timeline and Ras and her team managed to complete the order on time and delivered without any issues. Good work and thank you! Would recommend Build My Gift to colleagues.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Super efficient service and beautiful products.

Build My Gift carried out an influencer gifting campaign for us. The service was super efficient and organised from start to finish with very specific instructions followed perfectly. The gifting products themselves were of high quality and the packaging was beautiful. Would definitely recommend them and we will be using them again.

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

I chose Buildmygift for a leaving gift…

I chose Buildmygift for a leaving gift for someone at work. There were loads of things to choose from and a wide range of prices for all budgets. Delivery was really quick, and they recipient really loved it! Thanks so much.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Such a quick and easy service! The bridesmaid boxes I ordered were quality and the girls absolutely loved all the goodies inside. Packaging was great and kept items secure from damage. Online chat assistant was available immediately to ask questions and was very helpful. Boxes were delivered to me within a few days. Will definitely use them again. Very happy customer

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Stand out care packages

Great little site with so many branded product options unlike many other sites who try to do something similar.

There was, a few things out of stock but I take this to popular and current times we are in.
The recipient of gift was so happy with delivery.

Also great customer service when I approached for status.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, presented beautifully. Have used 3 times in the last month and each person receiving loved their gift box. The hand written card is also a lovely person gesture. Great selection of products. Only thing that I would say can improve is maintaining stock levels.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

"I would like to send gifts to everyone in the team - all 125 of them...."

My bosses had the lovely idea of sending gifts to our team - all 125 of them - and I was tasked with finding appropriate options... After trawling the internet and finding nothing but tacky hampers or generic gifts, I came across buildmygift.com and I am so glad I found them! I sent an initial enquiry, expecting to hear back after a few days, and within half an hour my phone rang and Ras (the director) introduced herself, talked through our requirements and answered all of my questions. Within just a few days we had finalised the contents of our gift packages, the branding on the boxes and sent them the list of addresses for them to post the gifts to. The gifts arrived really quickly and the quality is amazing! They look so beautiful, classy and the contents were fabulous. The handwritten note was also a lovely personal touch. We have had nothing but thanks and positive feedback from the team, who are all over the moon with their surprise gifts. So thank you for making my life much easier buildmygift - we will definitely be using you again in the future!

June 3, 2020
Unprompted review

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