Ordered 2 pieces of jewellery on Sat 2 August which I knew from website wouldn’t be dispatched until Mon 4th August. Was sent tracking information by email on 4th and was able to track throughout th... See more
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By Alona is where bold design meets everyday allure. Drawing inspiration from global travels and organic beauty, we create jewellery that turns heads and sparks conversations. Each piece is designed to make you feel effortlessly confident and unapologetically unique. We also offer in-person jewellery workshop experiences, perfect for any special occasion or get together. If we've added a little extra sparkle to your day, we'd love for you to share your experience with a glowing review - after all, your feedback is what keeps us shining.
United Kingdom
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Replied to 100% of negative reviews
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I absolutely love this company the jewellery is stunning but the customer service is outspending!
I ordered a necklace and it wasn’t quite right I phone for help and they were so helpful ensuring I got the right size etc and when it arrived.. wow just wow stunning! Highly recommend this Brand!
Absolutely obsessed with my ByAlona ring - beautiful craftsmanship and such a unique design. It’s a standout piece to my jewellery collection
Received my third purchase from By Alona last week. Beautiful jewellery, quick postage and stylish packaging. Can't wait to shop again!
Lovely necklace. It was delivered quickly and was beautifully packaged. Thank you.
Gorgeous jewellery and excellent quality .Delivered really quickly .Necklace was a present for my daughter who loves it
lovely design, comfortable i can wear all day long, love love love
Superb service. The pendant was as represented on the image. Very high quality and beautifully made. I’m delighted with it and the packaging is gorgeous too.
Bought as a gift. Came beautifully wrapped and the recipient was thrilled.
Lovely website and speedy delivery
The speed between ordering my beautiful necklace and receiving it, beautifully packaged.
The Naomi necklace looks so very lovely on.
Beautiful unique designs at very affordable prices! The pieces are well made and great for everyday wear! Obsessed with my bracelets!
Excellent customer service experience. Ordered a gorgeous necklace and were very happy with the quality and design. Customer service was fantastic. Very highly recommended. Thank you.
Beautiful necklace ordered for Mother’s Day. Fantastic customer service received - not due to fault of Byalona - (Thank you Betsy!) and necklace returned within 2 days! Thank you so much! Highly recommend.
The most wonderful customer service experience. My most loved necklace sadly broke after I have worn it almost every day for a year and the ByAlona team were so quick to respond and arrange a repair. I received my necklace back and looking better than ever the very next day! Amazing service 🤩 thank you!
Lovely necklace and fantastic help from the customer care team! Went above and beyond to help make a gift into an experience and surprise.
I just bought myself the Zion bracelet in Gold and Silver. It's unique and beyond beautiful. I saw it first on an interview to Alona Shelemy and I thought that is exactly what I was looking for!
I order my bracelet and it came in a couple of days, great packaging by the way.
One more thing which is perfect is the weight not to light not to heavy.
You can be sure it's on my favourites already.

Reply from BY ALONA
I ordered another pair this time silver they are amazing so happy with this brand and love there designs and the quality is excellent will be purchasing again in the future, arrived quickly as well very happy customer.

Reply from BY ALONA
It was so much fun creating our own design and seeing all the By Alona pieces in real life. I am obsessed with my necklace!

Reply from BY ALONA
The website is very easy to navigate. The shipping was free and very quick and the necklace was lovely. When there are many jewellery sites offering similar items, Byalona stands out as their pieces have a point of difference and I love the way my necklace is made of metal and stone. Wearable with anything.

Reply from BY ALONA
I have received my beautiful earrings . The quality is excellent the design is just like the photo and the touch and feel is perfect . I feel these earrings are excellent quality and will be buying again .
The delivery was very quick and packaging beautiful in a lovely pink box they are my go to brand now I have found them

Reply from BY ALONA
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