Having initially been sceptical about buying a Chinese car, we were won over by the knowledgeable and informative Freddie. He was a total professional and answered every question confidently and reass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very professional but competitive outfit! BYD gave me exactly what I wanted in terms of owning my first electric car. I was well looked after by Ruth who answered all my many questions and sec... See more
Company replied
We weren’t specifically looking for a BYD car but popped into the showroom on the off chance there maybe something in our price range and the size we wanted. Also it was a Sunday so very few gara... See more
Company replied
Great experience. Popped in at the end of a long day trying on cars, and browsed the BYD range in the showroom without pushy sales tactics (tbh the cars sell themselves anyway). Chanced upon the Sea... See more
Company replied
Company details
Written by the company
BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the growing portfolio of electric and hybrid models are now available to view and test drive at our local dealerships in the South West. Visit our showrooms in Exeter, Plymouth, Taunton and Truro to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit you
BYD South West
Written by the company
- Technological innovations for a better life
Contact info
Hennock Road Central, EX2 8NP, Exeter, Marsh Barton, United Kingdom
- 01392 342222
4.7
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just purchased an Atto 3
Just purchased an Atto 3, Chris and Ryan have been fantastic the whole way through in guiding my aging parents how to use an electric car. First class service!
September 24, 2024
Unprompted review
We visited BYD in Exeter great customer service
We visited BYD in Exeter originally looking at the Dolphin but ended up buying the Attos 3 . Ryan the sales person at BYD was absolutely amazing he took us through the whole process and gave us regular updates our whole experience was first class.
June 24, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.