Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more
Company replied
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See what reviewers are saying
my friend brought me earrings from you and loved them so I got myself some more and fir another friends birthday as she liked mine very pretty I will use you again as the little bags are lovely aswel... See more
Company replied
Lots of coloured studs and other jewellery. I was looking for a particular pale purple stud called Provence Lavender as my Mum lost one of her pair a few years ago. After some searching I found this... See more
Company replied
Very quick despatch which I was grateful for as the earrings I bought were a replacement. I bought a matching set of earrings & necklace in the summer whilst on holiday in Scotland but sadly lost one... See more
Company replied
Company details
Written by the company
Offering elegant and affordable jewellery since 1991
Contact info
Unit 4 Springbridge Mews, W5 2AB, London, United Kingdom
- 020 8566 4100
- byzantium@byzantiumcollection.co.uk
- byzantiumcollection.co.uk
4.8
Excellent
555 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Byzantium Collection
Thank you, so glad you loved the colour
Easy online ordering
Easy online ordering, smooth & efficient dispatch. Wonderful choice of items.
January 9, 2026
Reply from Byzantium Collection
That's lovely, thank you for the review.
Reply from Byzantium Collection
Great! Thank you for the review : ))
Excellent company
Excellent company. Customer service is exceptional. So nice to ring and speak to someone and they be so helpful and nothing is too much trouble. Can highly recommend this company.
December 30, 2025
Reply from Byzantium Collection
Ah that is so lovely, thank you - we are so pleased that you were happy with everything and glad we could help : ))
Reply from Byzantium Collection
Great! Many thanks for the review : ))
The product was just as described
The product was just as described, and arrived in good time.
December 22, 2025
Reply from Byzantium Collection
Thank you
Unusual setting and a good price
Bought a pair of earrings, which I hardly ever do, as
They were unusual. My daughter in law commented that she had, a necklace like them but it broke, so
I bought her one for Christmas.
November 3, 2025
Reply from Byzantium Collection
Many thanks for the review : ))
Reply from Byzantium Collection
With huge apologies, this is such a rare occurrence. A refund has been issued.
The ear rings are lovely thank you
The ear rings are lovely thank you
A bit of a hitch with delivery - stuck at post office ( sender not paid postage )
I contacted Ahmet and he put another set in the post to me - I received within next 48 hours - thank you
No issues otherwise - earrings are lovely
September 29, 2025
Reply from Byzantium Collection
Thank you and so glad we resolved that issue!!
Beautiful necklace and excellent…
Beautiful necklace and excellent customer service will order again
September 26, 2025
Reply from Byzantium Collection
Thank you very kind of you : ))
Reply from Byzantium Collection
Many thanks : )
A happy customer
Necklace arrived promptly, and was as I expected from the pictures. Very happy with purchase.
September 27, 2025
Reply from Byzantium Collection
Many thanks for this lovely review, much appreciated .
Good quality gifts at a reasonable price
Clear info on the delivery and good quality gifts when received. Thank you
August 25, 2025
Reply from Byzantium Collection
Many thanks for this lovely review : )
Great experience
It was easy to order. Clear photos and good detail. Very reasonable prices . Good delivery time
August 25, 2025
Reply from Byzantium Collection
Many thanks for this lovely review : )
A lovely necklace
A lovely necklace, beautifully packaged with care and attention. They were also very responsive when I reached out to check on the delivery time.
August 2, 2025
Reply from Byzantium Collection
Thank you for this lovely review, much appreciated : )
Reply from Byzantium Collection
Many thanks for this lovely review : )
Reply from Byzantium Collection
Many thanks for this lovely review : )
What a fabulous company I just found…
What a fabulous company I just found them, amazing crystal earring.
The deliveries were super quick beautiful packaging.
Communication was amazing, not one mention to rate them plsssss either.
Very ethical, great experience highly recommend to them.
July 25, 2025
Unprompted review
Reply from Byzantium Collection
Thank you so much for this amazing review, we really appreciate it. : )
Absolutely beautiful earrings
Absolutely beautiful earrings! Have bought from this company on several occasions and will definitely buy again.
Super fast delivery.
June 25, 2025
Reply from Byzantium Collection
Many thanks for this lovely review, we really appreciate your continuing support : )
Reply from Byzantium Collection
Many thanks for this lovely review : )
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